Awesome Support import
in a few clicks

Without devs, timelack and hustle. Via robust data import wizard.

More details

Spotless Awesome Support import services just for you

Now, there’s no need to worry about any help desk import issues. Complete migration from platform to platform with HDM quick and simple.
Less time & money spent
Affordable process cost, a quick import to the new system, and no need to create the migration script. All with HDM.
Transparent migration course
Just prepare your information for migration beforehand and start moving your records. It’s not necessary to fiddle with anything.
Essential data with you
No matter if it is for conformity reasons, or convenience, import your old data to the target platform to keep the track of customers easier.
Automated migration

A bare minimum is required from you. We already wrote the migration method.

Just set your help desk import preferences and you’re ready to go.

Maintained data structure

With HDM, you don’t have to worry that all of your migrated ticket data will lose their connections to other info.

Whether it is the requester info or customer contacts, all of this is considered during the process.

Your info is protected

When you provide your credentials to our migration tool, you can rest assured.

Only authorized employees directly connected to the data transfer will have access to your profile info.

All the records is shielded by the state of the encryption systems from any electronic attacks.

Data mapping

Decide what piece of info comes to your new help desk yourself.

While managing the migration setup, you can choose what records to leave behind and what will move.

Simplicity

The whole process was deliberately designed to let users to set up the migration on their own.

You don’t have to have advanced skills or exceptional knowledge, just follow the on-screen prompts.

Customer first

One of the key principles of our team is to make a service that we would like to use ourselves. Even though G2 acclaimed our customer service, we develop continuously.


What are the key reasons to import data to Awesome Support using Help Desk Migration?

Castle gates

Security first

We do not share any of your information with third parties, as well as meticulously protect it, so nothing gets lost or stolen.

Next

Simple to use wizard to setup import

Our service was developed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration lets you automatically transmit custom fields, as well as map their destination.

Next

Maintained relations between objects and people

All tickets will be imported to Awesome Support with their corresponding agents, contacts, and attachments, as a result, saving the history of customers' requests.

Next

Relations illustration

Objects you may import to Awesome Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Awesome Support in several simple steps

We always keep all data safe

We consider safety very seriously and have developed a comprehensive set of practices, technologies, and policies to help ensure that your data is secure.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

Awesome Support import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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