Easy and Quick Help Scout to Intercom Data Import
Businesses among many niches trust our service
How Help Scout to Intercom Data Migration Goes
Our automated migration tool allows you import and export data in a few simple moves. However, if you have special demands or a unique data structure, feel free to choose a custom approach.
Step 1. Connect your Help Scout and Intercom systems
Step 2. Select the information you need to import from Help Scout to Intercom or vice versa
Step 3. Ensure the record fields adjusted and fix up if required
Step 4. Set up a Free Demo to check how your records will look after the import
Step 5. If everything is good, proceed the Full migration
Step 1. Contact our support team to begin working on customized migration
Step 2. Let our team of specialists lead you through your custom data import
Step 3. Run Demo Migration to look at what your historic data will be after the export
Step 4. Move ahead Full Migration if a fresh setup is right to you
Help Desk Migration Does the Help Scout to Intercom Import and Export Simple and Painless
Don’t allow data migration to mislead you from your goals
Our automated migration tool provides an efficient tool, whether you’re importing your customer support operations from Help Scout to Intercom. With just a few clicks, your help desk will be up and running on a future platform — no need to bear any delay!
Data import and export with security standards
Help Desk Migration Wizard takes care of your support service data is safe throughout the import or export process. We provide maximal data defence using tried practices, with regulatory compliance, suitable server preserving, and proper security checks.
Use the migration tool that clients praise
Myriads of outstanding migrations and numerous awards and gratifying reviews can vouch for the high standard of our migration service. And our goal of value does not drop there. We move ahead to develop our service and introduce neat functioning to take care of we’re comprising nearly all of your data migration inquirements.
Enjoy straightforward mapping to handle your most complex needs
Spare yourself the challenging mission of adding missing data types or data entities during Help Scout to Intercom migration. Now you can map regular and custom-made data fields, or otherwise tailor your data import right in our migration service. This will retain the original structure of your data effortlessly on your side.
Pick a suitable time for data import
Get going by the help desk data import anytime it fits into your business processes. Moreover, our Delta migration option will empower you to migrate the currently updated data entities once the historical business data was imported. Then, relax and empower our migration service make the rest.
Contact to our proficient support representatives
Are you facing issues with your Supported Platform data import? Our service pros is up for it to work with you with any tasks. With years of well-done data migration experience, they can resolve any issue joined with your customer support migration or even offer guidance throughout the complete record migration.
What Records Can You Import from Help Scout to Intercom ?
With our Migration service, you can conveniently import or export big portions of differing records entities to or from Help Scout to Intercom. Review the details of data entities you can import implementing automated service without any assistance from tech experts.
Do you need exclusive Help Scout to Intercom import or export inquirements?
Let us know you need a customized data migration.
| Help Scout objects | Intercom objects | |
|---|---|---|
| Help Desk | ||
| Teams | Teams | |
| Users | Admins | |
| Companies | Companies | |
| Customers | Users and Leads | |
| Conversations | Conversations | |
| Knowledge Base | ||
| Collections | Collections | |
| Categories | Sections | |
| Articles | Articles | |
Find out the way to prepare for Intercom data migration
Prepare for Intercom data migration by checking an in-depth step-by-step guide
Advance Your Help Scout to Intercom Migrate with These Functions
Skip attachments
Does your desired customer service tool deliver compact data storage? Omit attachments, especially if your current data drop none of its value without them. The migration time will trim considerably.
Add a extra tag to the exported tickets
Are you going to work a current help desk platform during data export? To reduce mistakes, add extra tags to the migrated tickets to differentiate them from the left ones.
Migrate inline images as attachments
Export the images added into tickets as attachments. The data migration time might be longer, but the images will be moved to a expected customer service tool.
Take a look our Demo with custom records by moving 20 entities
Don’t take any chances. Ensure you understand thoroughly how the entities settle at the end of you’ve imported them. Help Desk Migration’s Demo with custom data lets you pick 20 entities for a test export.
Migrate newest data first
Opt for this castomization to transfer your newest records in a chronological order, from newest to oldest. This out-of-the-box option is applicable to Full Migrations.
How much does Help Scout to Intercom data migration cost?
How much will you need to invest in the switch from Help Scout to Intercom? The cost will mostly build upon the records volume you require to migrate, the complexity of your specifications, and the options you’ll choose or custom work you’ll inquire. Start a Free Demo to test the Migration Wizard work and find out how much your migration will cost.
Run a Demo to get the priceYour Help Desk Data Import is the Whole Way Along
Help Desk Migration service ensures endless migration functions with no damaging on safety. We commit to the latest recommendations, make constant updates, and consistently check all facilities.
We use a strict two-factor authentication policy
Our Migration Wizard takes advantage of two-factor authentication. What’s more, users can only export Help Scout records if they got admin rights. With these safety features in order, you won’t have to worry about information leak.
Three-layer data safety
Help Desk Migration offers 3 levels of business records safety. At the physical layer, we defense our hosting equipment from logical and physical breach. At the application layer, we cease any unlawful log in to your data on our platform. And, finally, on the network layer, we secure our networks against digital harm.
Fulfill security principles
We secure your data based on all crucial security levels. Help Desk Migration has an broad set of compliance, and we continue enlarging it. Currently, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection standards.
Feedback encourages us advance our solution: Few words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Full Help Scout to Intercom Import in Several Clicks
Get more useful guides about data import and export
Interested to get more? Our blog is providing information on support service advancement and help desk records import. Take a look at it!
Jira Service Management Alternative: Choose Your IT Service Management Platform
Looking for a Jira Service Management alternative? We’ve got several reasonable options for ...
Best Help Desk Systems For Your Enterprise
There are a plethora of different help desk tools for all kinds of ...
Best Free Help Desk Software: Reviews, Features, Pricing in 2024
Discover the power of the best free help desk software, empowering businesses to ...
Frequently Asked Questions
The time it takes to migrate from HelpScout to Intercom depends on various factors, including the volume of records and the API limits of both platforms. The migration is likely to be faster if you have a larger number of records and higher API limits.
To prepare for the migration to Intercom, follow these steps:
- Start by creating teammates and teams on Intercom to mirror your setup on HelpScout.
- Disable notifications and configure custom fields for conversations.
Note that these actions are essential for a seamless transition to Intercom. For more guidance, check the Intercom Data Migration Checklist.
To ensure a smooth transition from HelpScout to Intercom, there are several steps involved:
- Begin by preparing your HelpScout account and selecting a suitable migration date.
- Create a checklist to disable features in your Intercom instance and configure the necessary settings in Intercom.
- Once these preparations are complete, initiate the Free Demo to test the migration.
- After the Demo, compare the Source and Target IDs to confirm the accuracy of the data transfer.
Refer to the Intercom Data Migration Checklist for a detailed and comprehensive guide.
Help Desk Migration offers three support packages, namely Standard, Premium, and Signature, designed to meet the diverse needs of customers. The Standard package provides phone, chat, and email support on a 9/5 basis, with a response time of 24 hours. The Premium package offers daily support via email, chat, and phone. The Signature package includes daily email, chat, and phone support, with an urgent response time of 2 hours. For further details, please consult our Service Level Agreement.
Migration Wizard lets you match agents from HelpScout to Intercom based on their email. This step ensures that tickets get assigned to the right support rep. Besides, if you have any deleted, inactive, or archived agents, you can select a default user too.
The Migration Wizard automatically transfers custom fields and their values from HelpScout to Intercom by default. However, there are two important steps you need to take. First, create the relevant custom fields in Intercom prior to the migration. Second, ensure accurate mapping between the source fields and the target fields.