Help Desk Migration partner of Intercom

Easy and Quick Help Scout to Intercom Data Import

Help Scout
Encrypted conversations, secured servers, latest authorization methods
Automated approach, never get time-out, excluded workflow pauses
Fair charging to deliver a function + charge balance
Our customers

Businesses among many niches trust our service

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

How Help Scout to Intercom Data Migration Goes

Our automated migration tool allows you import and export data in a few simple moves. However, if you have special demands or a unique data structure, feel free to choose a custom approach.

Step 1. Connect your Help Scout and Intercom systems

Step 2. Select the information you need to import from Help Scout to Intercom or vice versa

Step 3. Ensure the record fields adjusted and fix up if required

Step 4. Set up a Free Demo to check how your records will look after the import

Step 5. If everything is good, proceed the Full migration

That’s it! Ready to export from Help Scout to Intercom? It will save time and resources with no damaging quality.

Step 1. Contact our support team to begin working on customized migration

Step 2. Let our team of specialists lead you through your custom data import

Step 3. Run Demo Migration to look at what your historic data will be after the export

Step 4. Move ahead Full Migration if a fresh setup is right to you

Enjoy effortless, customized data export from Help Scout to Intercom, with qualified support at each phase. Don’t fret. Our qualified support is up for it to help you in every part of the workflow.

Help Desk Migration Does the Help Scout to Intercom Import and Export Simple and Painless

Don’t allow data migration to mislead you from your goals

Our automated migration tool provides an efficient tool, whether you’re importing your customer support operations from Help Scout to Intercom. With just a few clicks, your help desk will be up and running on a future platform — no need to bear any delay!

Rocket image
Castle gates

Data import and export with security standards

Help Desk Migration Wizard takes care of your support service data is safe throughout the import or export process. We provide maximal data defence using tried practices, with regulatory compliance, suitable server preserving, and proper security checks.

Use the migration tool that clients praise

Myriads of outstanding migrations and numerous awards and gratifying reviews can vouch for the high standard of our migration service. And our goal of value does not drop there. We move ahead to develop our service and introduce neat functioning to take care of we’re comprising nearly all of your data migration inquirements.

Mapping fields window

Enjoy straightforward mapping to handle your most complex needs

Spare yourself the challenging mission of adding missing data types or data entities during Help Scout to Intercom migration. Now you can map regular and custom-made data fields, or otherwise tailor your data import right in our migration service. This will retain the original structure of your data effortlessly on your side.

Pick a suitable time for data import

Get going by the help desk data import anytime it fits into your business processes. Moreover, our Delta migration option will empower you to migrate the currently updated data entities once the historical business data was imported. Then, relax and empower our migration service make the rest.

Scheduling window
Support illustration

Contact to our proficient support representatives

Are you facing issues with your Supported Platform data import? Our service pros is up for it to work with you with any tasks. With years of well-done data migration experience, they can resolve any issue joined with your customer support migration or even offer guidance throughout the complete record migration.

What Records Can You Import from Help Scout to Intercom ?

With our Migration service, you can conveniently import or export big portions of differing records entities to or from Help Scout to Intercom. Review the details of data entities you can import implementing automated service without any assistance from tech experts.

Do you need exclusive Help Scout to Intercom import or export inquirements?

Let us know you need a customized data migration.

Help Scout objectsIntercom objects
Help Desk
CustomersUsers and Leads
Knowledge Base
Download checklist

Find out the way to prepare for Intercom data migration

Prepare for Intercom data migration by checking an in-depth step-by-step guide

Advance Your Help Scout to Intercom Migrate with These Functions

Skip attachments

Does your desired customer service tool deliver compact data storage? Omit attachments, especially if your current data drop none of its value without them. The migration time will trim considerably.

Add a extra tag to the exported tickets

Are you going to work a current help desk platform during data export? To reduce mistakes, add extra tags to the migrated tickets to differentiate them from the left ones.

Migrate inline images as attachments

Export the images added into tickets as attachments. The data migration time might be longer, but the images will be moved to a expected customer service tool.

Take a look our Demo with custom records by moving 20 entities

Don’t take any chances. Ensure you understand thoroughly how the entities settle at the end of you’ve imported them. Help Desk Migration’s Demo with custom data lets you pick 20 entities for a test export.

Migrate newest data first

Opt for this castomization to transfer your newest records in a chronological order, from newest to oldest. This out-of-the-box option is applicable to Full Migrations.

How much does Help Scout to Intercom data migration cost?

How much will you need to invest in the switch from Help Scout to Intercom? The cost will mostly build upon the records volume you require to migrate, the complexity of your specifications, and the options you’ll choose or custom work you’ll inquire. Start a Free Demo to test the Migration Wizard work and find out how much your migration will cost.

Run a Demo to get the price

Your Help Desk Data Import is the Whole Way Along

Help Desk Migration service ensures endless migration functions with no damaging on safety. We commit to the latest recommendations, make constant updates, and consistently check all facilities.

We use a strict two-factor authentication policy

Our Migration Wizard takes advantage of two-factor authentication. What’s more, users can only export Help Scout records if they got admin rights. With these safety features in order, you won’t have to worry about information leak.

Three-layer data safety

Help Desk Migration offers 3 levels of business records safety. At the physical layer, we defense our hosting equipment from logical and physical breach. At the application layer, we cease any unlawful log in to your data on our platform. And, finally, on the network layer, we secure our networks against digital harm.

Fulfill security principles

We secure your data based on all crucial security levels. Help Desk Migration has an broad set of compliance, and we continue enlarging it. Currently, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection standards.

Feedback encourages us advance our solution: Few words from Help Desk Migration clients

Full Help Scout to Intercom Import in Several Clicks

Import your business records from Help Scout to Intercom smoothly and with no disarranging your supreme mission of resolving your customers’ issues.
Start data migration

Get more useful guides about data import and export

Interested to get more? Our blog is providing information on support service advancement and help desk records import. Take a look at it!

11 Help Scout Alternatives to Consider in 2024

Are there many Help Scout alternatives? Well, help desk software keeps evolving and ...

The 6 Great Help Desk Systems for Shopify

Can you recall the last time you received outstanding customer service? Can you ...

Best Help Desk For Startups in 2024

Like many startups, there are many different service desk systems. The market is ...

Frequently Asked Questions

The time it takes to migrate from HelpScout to Intercom depends on various factors, including the volume of records and the API limits of both platforms. The migration is likely to be faster if you have a larger number of records and higher API limits.

To prepare for the migration to Intercom, follow these steps:

  1. Start by creating teammates and teams on Intercom to mirror your setup on HelpScout.
  2. Disable notifications and configure custom fields for conversations.

Note that these actions are essential for a seamless transition to Intercom. For more guidance, check the Intercom Data Migration Checklist.

To ensure a smooth transition from HelpScout to Intercom, there are several steps involved:

  • Begin by preparing your HelpScout account and selecting a suitable migration date.
  • Create a checklist to disable features in your Intercom instance and configure the necessary settings in Intercom.
  • Once these preparations are complete, initiate the Free Demo to test the migration.
  • After the Demo, compare the Source and Target IDs to confirm the accuracy of the data transfer.

Refer to the Intercom Data Migration Checklist for a detailed and comprehensive guide.

Help Desk Migration offers three support packages, namely Standard, Premium, and Signature, designed to meet the diverse needs of customers. The Standard package provides phone, chat, and email support on a 9/5 basis, with a response time of 24 hours. The Premium package offers daily support via email, chat, and phone. The Signature package includes daily email, chat, and phone support, with an urgent response time of 2 hours. For further details, please consult our Service Level Agreement.

Migration Wizard lets you match agents from HelpScout to Intercom based on their email. This step ensures that tickets get assigned to the right support rep. Besides, if you have any deleted, inactive, or archived agents, you can select a default user too.

The Migration Wizard automatically transfers custom fields and their values from HelpScout to Intercom by default. However, there are two important steps you need to take. First, create the relevant custom fields in Intercom prior to the migration. Second, ensure accurate mapping between the source fields and the target fields.

— %s