Freshdesk to Gorgias
migration service
Effortless , no special skill set or programming required. A complete Freshdesk to Gorgias data migration tool.
Freshdesk to Gorgias
Your best tool for Freshdesk to Gorgias data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and tool development processes. Just choose the records you need to migrate and start the transition right away.Easy transition process
No specific expertise required. Just select what data will go to the new system and see the miracle happening.Record structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing critical customer service information.Automated migration
Afraid that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool user friendly as possible.
Connect the platforms, pick records, click ok, and the migration is ready!
Data maintenance
Your customer info comes complete and we mean it.
Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind impenetrable walls. Not even all our employees have access to your credentials or records.
You can rest assured that with HDM no data breaches are possible.
Data mapping
Choose data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.
Efficient out-of-the-box solution
In only a couple of clicks it is possible to choose what goes where, when it goes, and in what order.
Our software took user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a data import service supplier, we aim to deliver the best possible migration tool. Nevertheless, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Freshdesk to Gorgias
Strong safety of your data
The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in Gorgias.Next
Sustained association between object and people
When migrating your data from Freshdesk to Gorgias we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshdesk to Gorgias
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to Gorgias work
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Prepare
Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Freshdesk to Gorgias.
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Link Freshdesk
Fill in the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.
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Connect Gorgias
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Select objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
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Migrate small amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Gorgias all data
Once everything's tested out, determine a quiet time with the minimal load on the support team and begin migrating from Freshdesk to Gorgias.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Gorgias import
Our staff would be more than happy to perform a customized migration in case you have special needs.
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