Freshdesk to Gorgias data migration done painlessly

Encrypted chats, safe servers, advanced authorization ways

Automated method, never get time-out, no workflow breaks

Flexible charging to guarantee a feature + fee balance

Our customers

Companies among different sectors trust our solution

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Initiate your replication by determining Source records, procedures, and apps. Evaluate data cleansing and field alignment to the Target. Create a movement scenario, including the agenda and customer service reps coaching.

Security and Compliance Review

Ensure data adheres to security requirements. Set permissions and access controls to secure the transfer.

Preparation

Migration

Data Mapping and Customization

Map records fields among your Source and Target. Opt for pre-built custom settings from the menu or ask for unique tailoring for the data migration.

Demo Migration

Perform a free test Demo to check how the migration solution operates. Check results and alter settings as you wish.

Data Verification

Ensure all replicated records in the Target is accurate, complete, and appropriately structured.

Full Data Migration

Move all selected records, including tickets, contacts, attachments, and related information.

Delta Migration

Catch any new or updated records that changed for the duration of the Full data transfer.

Interval Migration*

Data transfer can be paused and restarted to fit your schedule, with zero interruption. You can stop up to five times for five days per pause, organized by our sales team during business hours.

Migration

Post-Migration Phase

Go Live

Launch the Target for all support reps. Turn off the Source if needed and store data backups.

Post-Migration Phase

What Types of Data Can You Import from Freshdesk to Gorgias ?

With our Migration app, you can with ease migrate huge amount of varied data types to or from Freshdesk to Gorgias. Review the set of record types you can migrate applying automated tool by yourself from tech service reps.

Do you have peculiar Freshdesk to Gorgias import needs?

Drop us a line for a unique data import.

Freshdesk objectsGorgias objects
Help desk
AgentsAgents
ContactsCustomers
TicketsTickets
Get Started

Why transfer with Help Desk Migration?

  • No downtime
    Migrate records smoothly - keep workflows running smoothly and help customers without hassle.
  • Enhanced efficiency
    Effortlessly move data and arrange default and custom fields with the secure Migration Wizard.
  • Streamlined ticket movement
    The Migration Wizard transfers tickets and all linked data, keeping the data structure intact on the Target.
  • Dedicated support service
    Our support team is set to navigate you via chat, email, or phone.
  • Comprehensive replication framework
    Managers will formulate a well-defined plan for data import, ensuring a efficient process and safe data.
  • Custom options available
    Choose pre-built options or inquire about customization, and we'll ensure your data is precise.

How Freshdesk to Gorgias Data Migration Goes

Our automated migration tool greenlights you import and export data in five simple actions. If you’re managing a elaborate data structure, feel free to select our adjusted route. We’re all set to meet your non-standard demands.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Enhance Your Freshdesk to Gorgias Export
with These Functionalities

Share a automated data transfer experience that corresponds your company’s preferences. The Help Desk Migration service brings functions to enhance you to succeed your customer service data transfer in the painless mode.

  • Skip attachments

    Does your destination help desk system present limited data storage? Bypass attachments, specially if your current data lose no track of processes without them. The data import and export time will go down considerably.

  • Add a new tag to the imported tickets

    Apply tags to the moved tickets — this way, you won’t blend them with those existing. You may further classify the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

  • Use the attachment feature to Import inline images

    Don’t want to lose images set in into the tickets? You can migrate them to the desired platform as attachments.

  • Demo with custom data: Select 20 entities for transfer

    If you expect to check how chosen entities look like in the expected platform, kick off this free custom Demo and choose 20 entities for a import.

  • Migrate newest data first

    Choose this option to transfer your newest records in a chronological flow, from newest to oldest. The option is applicable exclusively to Full Migration.

Your Help Desk Data Import and Export is Protected at Every Stage

Applying Help Desk Migration app, don't worry about security of valuable records. We frequently scan all systems and make advancements, so that your business data is protected according to the recent standards.

We use a firm two-factor authentication policy

Our Migration Wizard secured your records from unauthorized getting access with 2FA access. What’s more, your agents can only export Freshdesk data if they got admin access. Collect, these safeguards terminate the risk of information leakage.

We apply Three-layer

Help Desk Migration provides 3 levels of data protection. At the physical level, we cover our data hosting facilities from logical and physical intrusion. At the application level, we forbid any forbidden log in to your records on our service. And, last but not least, on the network level, we secure our networks from digital attacks.

We comply with safety levels

Help Desk Migration corresponds to top ranking security standards, ensuring maximum security for your business records. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other required data security fundamentals. And our wast compliance set continues getting large.

How much does Freshdesk to Gorgias data migration cost?

How much will you need to invest in the switch from Freshdesk to Gorgias? The cost will mostly depend on the data volume you want to move, the complexity of your demands, and the features you’ll choose or customizations you’ll request. Run a Free Demo to check the Migration Wizard performance and find out how much your migration will cost.

Run a Demo to get the price

Feedback helps us elevate our service: Some thoughts from our customers

Download checklist

Find out the way to prepare for Gorgias data migration

Prepare for Gorgias data migration by checking an in-depth step-by-step guide

Full Freshdesk to Gorgias Import in a Couple Clicks

Import your data from Freshdesk to Gorgias efficiently and without disorganizing your supreme objective of sorting out your clients’ inquiries.

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