Freshdesk to Freshservice
migration service

Smooth , no special know how or coding required. A complete Freshdesk to Freshservice data migration software.

Your best tool for Freshdesk to Freshservice data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.

Save on resources

Avoid the platform analysis and code development processes. Simply pick the records you need to transfer and set off with the transition immediately.

Easy transition process

No specific expertise needed. Just choose what data will go to the target solution and see the wonders happening.

Record structure maintenance

Transfer your help desk records in full to make sure that no ticket has lost vital customer support information.

Effortless procedure

No need to worry about coding or continuously watch each record moved.

Just attach your source and target, pick what you want to take to a new database and allow the tool deal with the remainder.

Data maintenance

Your information migrates unite , you can take our word.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our team members can access to your passwords or other information.

You may be certain with HDM no data breaches are possible.

Data mapping

Select records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service provider, we strive to propose the most effective migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.

Reasons to use Help Desk Migration to migrate data from Freshdesk to Freshservice

Strong safety of your information

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in Freshservice.

Sustained relation between object and people

When migrating your data from Freshdesk to Freshservice we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

What you may migrate from Freshdesk to Freshservice

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshdesk to Freshservice work

Prepare

Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Freshdesk to Freshservice.
Link Freshdesk

Complete the form with necessary credentials to allow our data migration tool to fetch records from your current help desk.
Connect Freshservice

Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Select objects

Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences
Migrate small amount of data

Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Freshservice all data

When everything's validated, find a quiet time with the minimal load on the support staff and start migrating from Freshdesk to Freshservice.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.

Go through our security guide

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one

Migrate from Freshdesk

To Freshservice

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.