Help Desk Migration partner of Freshdesk

Easy and Quick Jira Service Management to Freshdesk Data Migration

Jira Service Management
Encrypted dialogues, secured servers, latest authorization mechanisms
Automated approach, zero time-out, reduced workflow drops
Reasonable pricing to guarantee an opportunity + cost balance
Our customers

Brands across many areas rely on our service

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How Jira Service Management to Freshdesk Data Migration Works

Our automated migration tool empowers you import and export records in five simple moves. If you’re managing a unique data structure, feel free to choose our tailored route. We’re all set to satisfy your special needs.

Step 1. Link your Jira Service Management and Freshdesk solutions

Step 2. Select the data you need to export from Jira Service Management to Freshdesk or vice versa

Step 3. Map your data in Jira Service Management and Freshdesk and implement the demanded rearrangements if they don’t

Step 4. Check the results by launching Free Demo

Step 5. If the data import looks great to you, go with your Full Migration

That’s it! Ready to import from Jira Service Management to Freshdesk? Select our fully automated Migration Wizard to gain time and assets without damaging value.

Step 1. Get in touch with us to begin working on personalized migration

Step 2. Let our team of migration ninjas modify on data migration that suits your distinct data structure

Step 3. Run Demo Migration to check what your historic records will look like after the export

Step 4. If everything looks great, perform Full Migration

Enjoy effortless, personalized data export from Jira Service Management to Freshdesk, with savvy customer service at each stage. Don’t fret. Our savvy customer service is in place to help you all over the process.

Help Desk Migration Is Your Best Solution When Exporting from Jira Service Management to Freshdesk

Don’t let data migration to mislead you from your business

Whether you’re importing from Jira Service Management to Freshdesk, call into play our automated migration solution. It will permit you to migrate all your data to a future system in just a couple of clicks. Thus, you can get your import or export completed quickly without putting urgent processes on the shelf.

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Castle gates

Data import and export meets security standards

The Migration Wizard will covers your data security during all phases of the migration process. We provide maximal records defence using proven runthrough, containing regulatory compliance, proper server safeguarding, and proper security scans.

Select the migration app that clients recommend

With thousands of outstanding data imports done by our service, our migration service has obtained a lot of service-connected awards and favorable mentions. And our aim for excellence does not hold there. For Help Desk Migration's aim is to include most of your data import requests, we keep growing our tool and frequently add to it with new capacity.

Mapping fields window

Enjoy comprehensive mapping to handle all your needs

Our app will relieve you from copy pasting data entities or making lacking data types amidst Jira Service Management to Freshdesk migration. Now you can map starting and custom ticket fields, apart from that transform your data import and export right away our Migration Wizard. This will keep the starting structure of your records effortlessly on your part.

Pick a appropriate time for data import

Pick the most appropriate time to launch the help desk migration workflow. Additionally, Help Desk Migration Delta migration function will allow you to import the currently updated records once the historical data was moved. Then, relax and allow our platform take care of the rest.

Scheduling window
Support illustration

Work with a support team you can fully be sure of

Don’t worry about fighting challenges just as performing your Supported Platform migration. Greenlight Help Desk Migration customer service representatives explore your setback. With plenty of expertise moving data, Help Desk Migration pros are well-seasoned to guarantee a well-done import/export of your data.

What Entities Can You Migrate from Jira Service Management to Freshdesk ?

With our Migration tool, you can without trouble import and export solid portions of different records entities to or from Jira Service Management to Freshdesk. Inspect the parameters of record types you can migrate making use of automation service without any assistance from tech experts.

Do you want particular Jira Service Management to Freshdesk import or export requirements?

Let us know about a unique data import.

Jira Service Management objectsFreshdesk objects
Help Desk
Knowledge Base
Download checklist

Find out the way to prepare for Freshdesk data migration

Prepare for Freshdesk data migration by checking an in-depth step-by-step guide

Advance Your Jira Service Management to Freshdesk Import with These Options

Skip attachments

Does your desired support service platform provide definite data storage? Omit attachments, particularly if your current data drop none of its value without them. The data migration time will drop greatly.

Add a additional tag to the exported tickets

Choose more tags to the imported tickets — like so, you won’t mix up them with the left. You may further classify the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

Use the attachment option to Import inline images

Don’t want to leave behind images added into the tickets? You can migrate them to the expected help desk system as attachments.

Demo with custom data: Select 20 entities for export

If you require to check how certain entities will look like in the new help desk solution, schedule this free custom Demo and hand-pick 20 entities for a import.

Migrate newest records first

Select this castomization to move your most recent records in a chronological order, from most recent to oldest. This custom capability is applicable to Full Migrations.

How much does Jira Service Management to Freshdesk data migration cost?

How much will you need to invest in the switch from Jira Service Management to Freshdesk? The price will mostly lean on the business data volume you require to transfer, the complexity of your specifications, and the options you’ll use or custom work you’ll inquire. Run a Free Demo to check the Migration Wizard performance and learn how much your migration will cost.

Run a Demo to get the price

Your Help Desk Data Migration is the Whole Way Long

Help Desk Migration service provides endless import features with no compromising on safety. We properly audit all systems and make updates, so that your business data is shielded matching to the fresh requirements.

We use a rigid two-factor access policy

Our Migration Wizard applies two-factor access. On top of that, only your company representatives with admin access rights can migrate your Jira Service Management data. With these security features in order, you won’t have to worry about data leak.

Three-layer business data security

Help Desk Migration offers three levels of business data security. At the physical layer, we shield our hosting equipment from any intrusion. At the app layer, we exclude any prohibited access to your business records on our service. And, last but not least, on the network level, we protect our networks from digital abuse.

We fulfill protection levels

We secure your business data based on all required security fundamentals. Help Desk Migration service possesses an extensive list of compliance, and we keep growing it. Currently, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety fundamentals.

Feedback motivates us upgrade our tool: Several words from our clients

Full Jira Service Management to Freshdesk Migration in Several Clicks

Import your business data from Jira Service Management to Freshdesk without difficulty and with no confusing your supreme aim of settling your customers’ inquiries.
Start data migration

Get more tips and tricks about data import and export

Interested to learn more? Our resources is full of information on customer service advancement and help desk business records import. Explore it today!

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Frequently Asked Questions

With Help Desk Migration, you can automatedly transfer records from Jira Service Management to Freshdesk, including tickets, agents, contacts, companies, ticket attachments, ticket private and public notes, ticket custom fields, Created_at, Updated_at, Closed_at, knowledge base articles with folders and categories, knowledge base attachments, knowledge base tags, and inline images.

We prioritize the security of your data during migration by implementing technical and organizational measures. Our data migration processes comply with essential data protection and security regulations. For more information, refer to our security policy page.

Follow these steps to migrate from Jira Service Management to Freshdesk:

  • Create corresponding custom fields on Freshdesk.
  • Add the same agent profiles as in Jira Service Management.
  • Generate API keys for both Freshdesk and Jira Service Management.
  • Identify similarities and differences between the two platforms.

The time taken to complete a migration can vary depending on the data volume, the size of attachments, and the API limits of Jira Service Management and Freshdesk. Therefore, the higher your API limits, the faster your Jira Service Management to Freshdesk migration can go.

We offer a range of resources at Help Desk Migration to ensure a smooth migration process from Jira Service Management to Freshdesk.

  • The Help Center includes step-by-step guides, FAQs, and best practices;
  • Our blog provides articles with tips and tricks to optimize your migration process, and our support team is available to assist you with any questions or issues;
  • Use our Free Demo Migration to test the process before proceeding with the Full Migration;
  • Select from our support packages, including Standard, Premium, or Signature;
  • Opt for the Concierge Migration Service for complete assistance with the entire process.

Help Desk Migration provides three support packages - Standard, Premium, and Signature - to cater to customer needs. The Standard package offers 9/5 support via phone, chat, and email within 24 hours. The Premium package offers daily email, chat, and phone support. The Signature package includes daily email, chat, and phone support and an urgent response time of 2 hours. Refer to our Service Level Agreement for more information.

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