Maintain structure and integrity of your data
- Preserve your data structure after migrating to a new platform
- Be sure of the reliability of your data after the transfer
- Maintain the integrity of your old data on your new help desk
From large help desk migrations to complex multi-workload projects, Help Desk Migration has you covered.
Enterprise migrations come with a unique set of requirements. Whether you're taking the first step towards a new help desk or combining existing help desk databases, we have the people, process, and technology to ensure your project is a success.
Leave all the work, from data migration setup to its qualitative result to the HDM service
With more than 4 years of experience, 10,000 satisfied customers, and 600,000,000 migrated records, the HDM service knows exactly how to transform the challenging process of data migration into an effortless and successful experience for you.
Rely on the HDM data masterminds and benefit from the smooth migration of your records from your current help desk to a new one.
Having a smooth transition from our old CRM to our new ticketing system. Maintaining our old data accessible for our CS agents.
I was especially concerned about security, HDM described their approach and I was impressed with how well thought out their process was and how respectful they were of their customer's data.
I needed to find a tool that could migrate ~3,000 customers and ~7,000 tickets with comments from a previous CRM/Ticketing system into our existing Zendesk instance. I couldn’t be happier with the support I received, the ease of use with the tool, and the results of the final product.
Integration with our existing product would be lengthy and time-consuming and push our project out by weeks, maybe months. With the Help Desk Migration team, we were able to accomplish this in under a week!
Overall, I found the process to be very fast and effortless.
After the test migration, there were no other options. We found the best.
The answer to the question "What did I like most about this software?". Everything!! Ease of use: Check! Responsive Support: Check! Responsive Development: Check! Full data migration: Check! Very reasonable cost: Check!
The overall experience was excellent.
Being partners of and recommended by different help and service desk vendors, the HDM service gains not only trust but also unique advantages and knowledge of every tiny detail of the migration process. So, you can get an advantage of the more qualitative result of data migration that derives from the close cooperation with the HDM vendors.
Drop the HDM service a line or give them a call
Schedule a meeting with the HDM team to discuss all the details of the data transfer
Let the whole migration process be done for you
Enjoy using your new SaaS platform!