Effortlessly Migrate from One Help Desk
Secure Service
Migrate data from one helpdesk platform to another using a secure and reliable data import tool.
Quick Migration Process
Set up the migration and quickly import a test portion of data within 15 minutes.
Migrate all You Want
Import all major records types, including custom fields and knowledge base articles.
Migrate help desk data in a few clicks.
No coding, no worries.
- Robust data Migration Wizard for all our ticket migration needs
- Maintain relations between tickets and other records
- Ticket field mapping tool with an easy-to-use interface
- Out-of-the-box migration and mapping of custom fields
- Responsive support before, during and after data transfer
We take pride in working as the official data migration partner for Zendesk, Kayako, Freshworks, Help Scout, and many other vendors who recommend us to their clients.
Why Should You Trust us with Your Data Migration?
We have a dedicated team of professionals with expertise in data migration providing reliable services. Choosing us for data transfer saves your time and effort.
Next300+ Help Desks Platforms Supported
Migrate data between as many as 300 platforms, including Zendesk, Freshservice, Freshdesk, and Help Scout. You can also import data from a CSV file or database if needed.
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We care about
your data safety
Physical Security Layer
We have secure facilities for hosting data centers. The robust security layer protects data from physical and logical attacks, as well as natural disasters, such as floods or fires.
Network Security Layer
HMD network security team protects your data from sophisticated electronic attacks with the best and proven network security practices.
Application Security Layer
For application security, we provide HTTPS-encrypted communication and role-based authorization. We also validate all requests for top-notch security.
Regular Security Audits
We regularly scan all systems to spot and prevent vulnerabilities. We audit our data collection and storage. Also, we regularly review our processing practices and security measures.
What our customers say
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
