Migrate data from the old to the new
Enjoy a secure service
Migrate between help desk platforms using a secure and reliable data import tool.
Quickly import your data
Setup the migration and import a test portion of data in only 15 minutes.
Migrate all you need
Import all major records types, including custom fields and knowledge base articles.
Migrate help desk data in a few clicks.
No coding, no hustle.
- Preserve relations between records and objects
- Migrate and map custom fields out-of-the-box
- Optional fields mapping tool with an easy-to-use interface
- Robust data migration wizard that helps achieve the goal in a few clicks
- Responsive support before, during and after data transfer
Zendesk, Kayako, Help Scout, Freshworks and other vendors recommend us to their clients as the official data migration partner.
Why you should trust us your data migration?
Choosing us to migrate your help desk records you trust a team of professionals with hands-on experience in data migration who built a reliable service that saves your time and effort.
More than 300 Help Desks platforms supported
Migrate between such platforms as Zendesk, Freshdesk, Freshservice, Help Scout, and many others. And if necessary, import data from a CSV file or database.
Physical Security Layer
Data centers are hosted on secure facilities. It is protected from physical and logical attacks, and from natural disasters such as fires or floods.
Network Security Layer
HDM network security team protects your data against the most sophisticated electronic attacks. We use the best and proven practices of network security.
Application Security Layer
We provide you with HTTPS-encrypted communication, role-based authorization, and validation of all requests to ensure the security on the application level.
Regular Security Audits
We scan all systems to prevent any vulnerabilities. Including internal reviews of our data collection, storage, processing practices and security measures.
What our customers say
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.