Effortlessly Migrate from One Help Desk Platform to Another
Migrate data from one helpdesk platform to another using our secure and reliable data import tool.
Set up your data migration and import a test portion of records, all within 15 minutes.
Import all major records types, including custom fields and knowledge base articles.
Migrate help desk data with a few clicks.
No coding, no worries.
- Robust Migration Wizard for all your ticket migration needs
- Seamless data migration with all relationships between tickets and other records maintained
- Easy-to-use ticket field mapping tool
- Out-of-the-box migration with custom field mapping
- Built-in options that enable you to add extra tags, migrate inline images as attachments, skip attachments, and more
- Responsive, expert support before, during, and after data transfer
We take pride in being recommended as the official data migration partner for Zendesk, Kayako, Freshworks, Help Scout, and many other vendors.
Why Should You Trust Us with Your Data Migration?
We are a dedicated team of data migration experts. By choosing us for your data transfer, you get reliable service that saves you time and effort.Next
300+ Help Desk Platforms Supported
Migrate data between as many as 300 platforms, including Zendesk, Freshservice, Freshdesk, and Help Scout. Or import data from a CSV file or database if needed.Next
We care about
your data’s safety
At Help Desk Migration, we strongly believe that designing a secure app is the vendor’s responsibility. We built in many features to safely migrate your help desk data.
Physical Security Layer
We have secure data hosting centers to protect data from physical and logical attacks, and from natural disasters, like floods or fires.
Network Security Layer
We protect your data in transit from cyberattacks with the latest and most efficient network security practices, such as network firewalls, DDoS, and network posture assessment.
Application Security Layer
To prevent unauthorized access to your data at the application level, we use HTTPS-encrypted communication, role-based authorization, and two-factor authentification.
Regular Security Audits
We regularly scan all systems to detect and prevent vulnerabilities. That’s why our data processing practices and security measures are always up-to-date, making our service hacker-proof.
What our customers say
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.