Fast & safe Spiceworks to Freshservice data migration service
Encrypted dialogues, safe servers, advanced authorization mechanisms
Automated method, no time-out, excluded workflow breaks
Fair pricing to guarantee a function + cost balance
Businesses across different sectors rely on our tool
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
To start a customer service transition, determine your Source's data, modus operandi, and integrations. Evaluate data filtering and analyzing the Source’s mandatory and personalized field counterparts on Target. Make a thorough replication strategy that covers agenda, roadmap, and employee coaching.
Security and Compliance Review
Ensure all data management adheres with industry security standards. Grant requried permissions and access controls to defense the transition.
Migration
Data Mapping and Customization
Connect data fields among your Source and Target. Settle on automated custom opportunities from the set or schedule the personalization to adjust the data movement to your distinct organization requirements.
Demo Migration
Start a free trial Demo with a small data bunch to figure out how the transition solution works. Check the trial outcomes and adjust mapping as you wish.
Data Verification
Meticulously audit the transmitted data in Target. Validate that all records are correct, complete, and appropriately formatted.
Full Data Migration
Move all chosen records, including tickets, contacts, attachments, and associated information.
Delta Migration
Catch any fresh or updated records that altered during the Full transition process.
Interval Migration*
Data transfer can be halted and revived to serve your business schedule, providing continuing customer service with zero downtime. You can stop it up to five times, each lasting no more than five days, and our sales crew coordinates the process for the time of set operational hours.
Post-Migration Phase
Go Live
Roll out the Target for all agents. Turn off the Source if appropriate, assuring data backups are maintain securely.
What Records Can You Migrate from Spiceworks to Freshservice ?
With our Migration tool, you can with ease import or export solid piles of varied data entities to or from Spiceworks to Freshservice. Check out the set of data entities you can migrate implementing automated tool by yourself from tech experts.
Do you need particular Spiceworks to Freshservice import inquirements?
Drop us a line for a unique data import.
| Spiceworks objects | Freshservice objects | |
|---|---|---|
| Help Desk | ||
| Groups | Groups | |
| Users | Agents | |
| Companies | Departments | |
| Contacts | Requesters | |
| Tickets | Tickets | |
Why transfer with Help Desk Migration?
Your data is the backbone of your business, and your customers’ history is key to your success. By migrating your data with Help Desk Migration, you ensure:
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No downtime
You can start where you left off. Your processes won’t miss a beat, so you can keep supporting clients without any pauses. -
Enhanced efficiency
Our automated, secure Migration Wizard offers a smooth transfer process. Effortlessly map both standard and custom fields. -
Easy ticket transfer
The Migration Wizard offers that tickets and their related data are migrated while preserving their source structure in the Target. -
Always here for you
Our support team will guide you through the process if you need help via live chat, email, or phone. -
Complete data migration planning
The reps will prepare a rational plan for your data relocation that involves all the details, so everything goes painlessly. Thus, you can avoid any issues during the migration, and your data will be safe and sound. -
Custom options available
Use pre-built options or fine-tune your transmititng by requesting customization. Whether it's data filtering or field adjustments, we'll ensure your data lands just right.
How Spiceworks to Freshservice Data Migration Performs
You can carry out data import in a few simple actions, using our automated migration app. If you’re trying to organize a elaborate data structure, feel free to select our tailored way. We’re in place to fulfill your special demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your Spiceworks to Freshservice Import
with These Functionalities
Have a smooth data transfer experience that corresponds your company’s objectives. The Help Desk Migration service brings functionalities to handle you to accomplish your support service data import in the automated and secure manner.
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Bypass attachments
Does your destination support service platform present compact data storage? Leave behind attachments, specially if your current data doesn’t suffer a loss of its value without them. The data import time will drop significantly.
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Choose a additional tag to the imported tickets
Are you going to work a current platform during data export? To reduce disorder, apply tags to the migrated tickets to separate them from the remaining ones.
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Demo with custom data: Pick 20 entities for export
Avoid any guessing. Make certain you comprehend exactly what the entities look like after you’ve imported them. Help Desk Migration’s Demo with custom data allows you handpick 20 entities for a test migration.
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Transfer newest records first
Choose this castomization to transfer your most recent records in a chronological flow, from newest to oldest. This out-of-the-box feature is applicable to Full Migrations.
Fix on your main goals. We'll deal with the heavy lifting
Our automated migration tool delivers an efficient tool, whether you’re migrating your help desk operations from Spiceworks to Freshservice. With just a couple of clicks, your support service solution will be ready to work on a new system — no need to suffer any stoppage!
Data import meets security standards
The Migration Wizard will handle your data security during all phases of the migration process. We keep supreme customer service data protection applying tested runthrough, added to regulatory compliance, suitable server safekeeping, and frequent security analysis.
Use the migration app that clients praise
With numerous outstanding data import and exports done by our Migration Wizard, our migration service has gained a lot of service-related awards and positive feedback. And our pursuit of value does not cease there. Help Desk Migration team proceed to refine our tool and move forward new functioning to cover we’re comprising all your import and export requirements.
Apply intuitive mapping to deal with your most complex needs
Our app will rescue you from copy-pasting data entities or adding wanted data types during Spiceworks to Freshservice migration. Our service lets you map record fields and tailor your data import. You retain the structure of your records with slight effort.
Select a appropriate time for data import
Select the most appropriate time to start the help desk import process. Additionally, our Delta feature will allow you to migrate the most recently changed records once the historical customer service data was imported. Then, relax and allow our service handle the rest.
Work with a support agents you can fully be sure of
Are you having tasks with your Supported Platform data import? Help Desk Migration support pros is all set to assist you with any tasks. With plenty of familiarity importing data, Help Desk Migration pros are well-qualified to guarantee a well-done migration of your data.
Your Help Desk Data Migration is the Whole Way Along
Help Desk Migration app provides endless migration options with no compromising on security. We commit to the recent standards, make regular advancements, and unfailingly examine all servers.
We apply a rigid two-factor authentication policy
Our Migration Wizard secured your business records from illegal getting access with two-factor access. Besides, only your company representatives with admin rights can export your Spiceworks records. With these security measures arranged, you won’t have to worry about information leakage.
Three-layer data protection
We enable 3 layers of records protection: physical (we take care of our hosting facilities against any breach), network (we secure our networks against digital harm), and application (we take care of your data within our importing and exporting service against unauthorized entry).
We meet protection levels
We secure your business data based on all integral security levels. Help Desk Migration service has an broad portfolio of compliance, and we keep enlarging it. These days, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data security fundamentals.
How much does Spiceworks to Freshservice data migration cost?
How much will you need to invest in the switch from Spiceworks to Freshservice? The price will mostly build upon the data volume you want to move, the complexity of your specifications, and the options you’ll choose or customizations you’ll request. Run a Free Demo to test the Migration Wizard performance and find out how much your migration will cost.
Run a Demo to get the priceFeedback motivates us elevate our solution: Some words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
All-packed Spiceworks to Freshservice Migration in a Couple Clicks
Migrate your business records from Spiceworks to Freshservice without trouble with no disrupting from what really matters — solving your clients’ requests. Our tool manages all the work behind the scenes while you simply enjoy using your selected platform.
Find out more tips and tricks about data import
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