Help Desk Migration partner of Freshdesk

CSV to Freshdesk data migration made easy

Encoded conversations, secure servers, newest authorization ways

Automated process, never get downtime, excluded workflow pauses

Reasonable charging to ensure a feature + fee balance

Our customers

Companies across many niches prefer us

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Start your replication by assessing Source records, procedures, and integrations. Examine data filtering and field alignment to the Target. Make a replication strategy, that consists of the agenda and support reps coaching.

Security and Compliance Review

Verify data adheres to security standards. Configure permissions and access controls to protect the transmit.

Preparation

Migration

Data Mapping and Customization

Align records fields between your Source and Target. Handpick automated custom options from the list or ask for particular customization for the record transfer.

Demo Migration

Set up a test Demo to see how the migration solution operates. Analyze outcomes and modify mapping as needed.

Data Verification

Confirm all replicated data in the Target is precise, complete, and properly organized.

Full Data Migration

Transfer all selected data, covering tickets, contacts, attachments, and correlated data.

Delta Migration

Capture any new or updated data that changed for the duration of the Full data migration.

Interval Migration*

Data movement can be paused and resumed to fit your timeline, with no downtime. You can halt up to five instances for five days per pause, arranged by our sales crew during work hours.

Migration

Post-Migration Phase

Go Live

Deploy the Target for all support reps. Decommission the Source if needed and protect data backups.

Post-Migration Phase

What Kind of Data Can You Migrate from CSV to Freshdesk ?

With Help Desk Migration service, you can easily migrate hefty amount of different records entities to or from CSV to Freshdesk. Check out the parameters of entities you can import applying automated service without extra assistance from tech support team.

Do you want exclusive CSV to Freshdesk migration inquirements?

Let's discuss your specific needs for a personalized data import.

CSV entities Freshdesk entities
Help desk
Departments Groups
Agents Agents
Companies Companies
Contacts Contacts
Tickets Tickets
Knowledge Base
Categories Categories
Folders Folders
Articles Articles
Get Started

Why migrate with Help Desk Migration?

  • Zero downtime
    Move records smoothly - ensure workflows efficient and assist customers continuously.
  • Increased efficiency
    Easily transfer data and map default and personalized fields with the intelligent Migration Wizard.
  • Organized ticket movement
    The Migration Wizard replicates tickets and all associated records, preserving the data structure consistent on the Target.
  • Personalized support
    Our support reps is set to navigate you by means of chat, email, or phone.
  • Thorough replication planning
    Our team will develop a clear plan for data import, securing a efficient process and safe data.
  • Pre-built options and customizations
    Opt for pre-built options or request customization, and we'll make sure your data is correct.

How Does CSV to Freshdesk Data Migration Run?

Our automated migration service allows you export and import data in five simple steps. If you’re trying to organize a complex data structure, feel free to select our tailored route. We’re ready to comply with your special needs.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Grow Your CSV to Freshdesk Migrate
with These Functionalities

Convey a seamless data replication experience that meets your company’s preferences. The Help Desk Migration service offers features to enable you to accomplish your support service records migration in the painless approach.

  • Omit attachments

    Does your expected help desk system present compact data storage? Bypass attachments, particularly if your current data doesn’t suffer a loss of its value without them. The data import time will cut down greatly.

  • Create a new tag to the migrated tickets

    Are you going to work a current help desk system during migration? To exclude mistakes, apply tags to the imported tickets to distinguish them from the left ones.

  • Apply the attachment feature to Migrate inline images

    Don’t want to leave behind images added into the tickets? You can import them to the expected support service platform as attachments.

  • Demo with custom data: Choose 20 entities for import

    Don't waste your time on guessing. Ensure you know totally what the entities will look like after you’ve imported them. Help Desk Migration’s Demo with custom data allows you select 20 entities for a test transfer.

Your Help Desk Data Import and Export is Secured at Every Step

Help Desk Migration solution enables every migration functions without compromising on safety. We constantly scan all servers and make improvements, so that your data is secured based on the up-to-date requirements.

We enforce a strict 2FA authentication policy

Our Migration Wizard shields your business records from unwanted getting access with two-factor authentication. What’s more, only users with admin access rights can import your CSV records. With these security measures in place, you won’t have to worry about data leak.

We use Three-layer

Help Desk Migration enables 3 layers of business records safety. At the physical level, we shield our hosting equipment from any breach. At the app level, we forbid any unsanctioned log in to your business records on our service. And, finally, on the network layer, we protect our networks against cyber abuse.

We fulfill security regulations

We take care of your records based on all key security levels. Our Help Desk Migration service carries an vast list of compliance, and we are growing it. These days, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection standards.

What is the cost of your CSV to Freshdesk data migration?

And now to the burning question. How much will it cost to switch from CSV to Freshdesk? The cost will largely depend on the records volume you need to transfer, the complexity of your requirements, and the options you’ll choose or custom work you’ll ask for. Start a Free Demo to check the Migration Wizard work and find out how much your data switch will cost.

Run a Demo to get the price

Reviews encourages us elevate our service: Few thoughts from our clients

Complete CSV to Freshdesk Import in a Few Clicks

Migrate your business records from CSV to Freshdesk with no bother and without confusing your supreme purpose of settling your customers’ concerns.

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