CSV to Freshdesk data migration made easy
Encoded conversations, secure servers, newest authorization ways
Automated process, never get downtime, excluded workflow pauses
Reasonable charging to ensure a feature + fee balance
Companies across many niches prefer us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your replication by assessing Source records, procedures, and integrations. Examine data filtering and field alignment to the Target. Make a replication strategy, that consists of the agenda and support reps coaching.
Security and Compliance Review
Verify data adheres to security standards. Configure permissions and access controls to protect the transmit.
Migration
Data Mapping and Customization
Align records fields between your Source and Target. Handpick automated custom options from the list or ask for particular customization for the record transfer.
Demo Migration
Set up a test Demo to see how the migration solution operates. Analyze outcomes and modify mapping as needed.
Data Verification
Confirm all replicated data in the Target is precise, complete, and properly organized.
Full Data Migration
Transfer all selected data, covering tickets, contacts, attachments, and correlated data.
Delta Migration
Capture any new or updated data that changed for the duration of the Full data migration.
Interval Migration*
Data movement can be paused and resumed to fit your timeline, with no downtime. You can halt up to five instances for five days per pause, arranged by our sales crew during work hours.
Post-Migration Phase
Go Live
Deploy the Target for all support reps. Decommission the Source if needed and protect data backups.
What Kind of Data Can You Migrate from CSV to Freshdesk ?
With Help Desk Migration service, you can easily migrate hefty amount of different records entities to or from CSV to Freshdesk. Check out the parameters of entities you can import applying automated service without extra assistance from tech support team.
Do you want exclusive CSV to Freshdesk migration inquirements?
Let's discuss your specific needs for a personalized data import.
CSV entities | Freshdesk entities | |
---|---|---|
Help desk | ||
Departments | Groups | |
Agents | Agents | |
Companies | Companies | |
Contacts | Contacts | |
Tickets | Tickets | |
Knowledge Base | ||
Categories | Categories | |
Folders | Folders | |
Articles | Articles |
Why migrate with Help Desk Migration?
-
Zero downtime
Move records smoothly - ensure workflows efficient and assist customers continuously. -
Increased efficiency
Easily transfer data and map default and personalized fields with the intelligent Migration Wizard. -
Organized ticket movement
The Migration Wizard replicates tickets and all associated records, preserving the data structure consistent on the Target. -
Personalized support
Our support reps is set to navigate you by means of chat, email, or phone. -
Thorough replication planning
Our team will develop a clear plan for data import, securing a efficient process and safe data. -
Pre-built options and customizations
Opt for pre-built options or request customization, and we'll make sure your data is correct.
How Does CSV to Freshdesk Data Migration Run?
Our automated migration service allows you export and import data in five simple steps. If you’re trying to organize a complex data structure, feel free to select our tailored route. We’re ready to comply with your special needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your CSV to Freshdesk Migrate
with These Functionalities
Convey a seamless data replication experience that meets your company’s preferences. The Help Desk Migration service offers features to enable you to accomplish your support service records migration in the painless approach.
-
Omit attachments
Does your expected help desk system present compact data storage? Bypass attachments, particularly if your current data doesn’t suffer a loss of its value without them. The data import time will cut down greatly.
-
Create a new tag to the migrated tickets
Are you going to work a current help desk system during migration? To exclude mistakes, apply tags to the imported tickets to distinguish them from the left ones.
-
Apply the attachment feature to Migrate inline images
Don’t want to leave behind images added into the tickets? You can import them to the expected support service platform as attachments.
-
Demo with custom data: Choose 20 entities for import
Don't waste your time on guessing. Ensure you know totally what the entities will look like after you’ve imported them. Help Desk Migration’s Demo with custom data allows you select 20 entities for a test transfer.
Your Help Desk Data Import and Export is Secured at Every Step
Help Desk Migration solution enables every migration functions without compromising on safety. We constantly scan all servers and make improvements, so that your data is secured based on the up-to-date requirements.
We enforce a strict 2FA authentication policy
Our Migration Wizard shields your business records from unwanted getting access with two-factor authentication. What’s more, only users with admin access rights can import your CSV records. With these security measures in place, you won’t have to worry about data leak.
We use Three-layer
Help Desk Migration enables 3 layers of business records safety. At the physical level, we shield our hosting equipment from any breach. At the app level, we forbid any unsanctioned log in to your business records on our service. And, finally, on the network layer, we protect our networks against cyber abuse.
We fulfill security regulations
We take care of your records based on all key security levels. Our Help Desk Migration service carries an vast list of compliance, and we are growing it. These days, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection standards.
What is the cost of your CSV to Freshdesk data migration?
And now to the burning question. How much will it cost to switch from CSV to Freshdesk? The cost will largely depend on the records volume you need to transfer, the complexity of your requirements, and the options you’ll choose or custom work you’ll ask for. Start a Free Demo to check the Migration Wizard work and find out how much your data switch will cost.
Run a Demo to get the priceReviews encourages us elevate our service: Few thoughts from our clients
Complete CSV to Freshdesk Import in a Few Clicks
Migrate your business records from CSV to Freshdesk with no bother and without confusing your supreme purpose of settling your customers’ concerns.
More guides about data migration
Want to get more? Our knowledge base is providing information on customer service enhancement and help desk business records migration. Take a look at it!
11 Help Scout Alternatives to Consider in 2024
Are there many Help Scout alternatives? Well, help desk software keeps evolving and ...
Here are 8 Desk Software Solutions Made for Educational Institutions
There is a common misconception that help desk software is mainly used in ...
Top 14 Freshdesk Alternatives to Fuel Your Support Strategy
As businesses aim to deliver exceptional customer support, the demand for Freshdesk alternatives ...