CSV to Freshdesk
Trouble-free, no special know how or coding required. A complete CSV to Freshdesk data migration tool.
The best CSV to Freshdesk tool made for youThere’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and moneyAvoid the system analysis and tool development processes. Just pick customer info you need to move and set off with the transition right away.
Effortless transition processNo special expertise needed. Just select what data will go to the new solution and observe the magic happening.
Data structure maintenanceMigrate your help desk data in full to make sure that no ticket is missing essential customer service information.
Simple and easy procedure
No need to worry about scripting or continuously control each piece of info transferred.
Just link both platforms, choose what you need to migrate and let the system do the rest for you.
Starting from the ticket requester to every comment author, all you records will keep their initial connections untouched.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you left it.
Data safety is paramount
You data is everything which is why we created a tool that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
You’re in control
Manage your information with our internal data mapper. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a couple of clicks you will be able to pick the data arrangement, when it starts, and how.
Our tech engineers considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Great service first
Except providing great customer support services, we always want to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.
Why you should use Help Desk Migration to migrate data from CSV to Freshdesk
Strong security of your dataThe migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT department.
Excellent data mappingOur system allows mapping standard and custom fields, thus letting you make sure that the records end up in the right places in Freshdesk.
Maintained association between object and peopleWhen migrating your records from CSV to Freshdesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from CSV to Freshdesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CSV to Freshdesk work
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from CSV to Freshdesk.
Fill out the form with necessary credentials to permit our data migration tool to fetch records from your current help desk.
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
Choose the information you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs.
Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Freshdesk everything
Once everything's validated, find a quiet time with the least load on the support department and begin migrating from CSV to Freshdesk.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
Let an expert perform your Freshdesk import
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