Freshservice to Jira Service Management
migration service
Trouble-free , no special skill set or coding required. A complete Freshservice to Jira Service Management data migration software.
Freshservice to Jira Service Management
The best Freshservice to Jira Service Management tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and code development processes. Simply pick customer info you need to migrate and start the transition immediately.Easy transition process
No specific expertise needed. Just choose what data will go to the target solution and observe the miracle happening.Data structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost critical customer service information.Effortless process
No need to worry about coding or constantly control each piece of info moved.
Just attach both platforms, pick what you want to take to a new database and allow the Migration Wizard do the remainder.
Preserved connections
From sender information to phone number connection, all you records will keep their previous connections intact.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive how you expected.
Security is paramount
Information is everything which is why we developed a system that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
You’re in control
Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Outside of providing great customer service, we always aim to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to migrate data from Freshservice to Jira Service Management
Strong safety of your records
The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right places in Jira Service Management.Next
Sustained connectivity between object and people
When migrating your records from Freshservice to Jira Service Management we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshservice to Jira Service Management
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshservice to Jira Service Management work
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Get ready
Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Freshservice to Jira Service Management.
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Link Freshservice
Fill in the form with required credentials to allow our data migration tool to fetch information from your current help desk.
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Connect Jira Service Management
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
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Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences
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Migrate limited amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Jira Service Management everything
When everything's validated, find a quiet time with the minimal load on the support department and begin migrating from Freshservice to Jira Service Management.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Jira Service Management import
Our team would be more than happy to perform a customized migration if you have special requirements.
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