Zendesk to Zendesk
migration serviceHelp Desk Migration partner of Zendesk

Smooth, no special knowledge or programming required. A complete Zendesk to Zendesk data migration instrument.

More details

Your best tool for Zendesk to Zendesk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Simply pick customer info you need to transfer and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target solution and observe the wonders happening.
Record completion
Transfer your help desk records in full to ensure that no ticket has lost essential customer service information.
Effortless process

No need to worry about coding or constantly control each record moved.

Just attach both platforms, pick what you want to take to a new database and let the tool do the remainder.

Intact data links

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is priority

Information is key which is why we designed a system that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

Record mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.

Guided migration

If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Outside of producing great customer service, we always aim to improve our customer service.

As a company, we want you to have the best possible service, which is why we are continuously making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from Zendesk to Zendesk

Castle gates

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department.

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields, thus helping you to be sure that the data end up in the right places in Zendesk.

Next

Sustained association between object and people

When migrating your data from Zendesk to Zendesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Zendesk to Zendesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Zendesk to Zendesk work

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Zendesk logo

Don’t have a Zendesk account yet?

Start a free trial here and now.

Get free trial

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Zendesk import

Our staff would be more than happy to run a customized migration if you have specific requirements.
Get a price estimation

Blog Articles You Might Find Useful

3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk

The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments…

5 Types of Help Desk Software and Their Use

The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear…

10 Data Migration Mistakes You Should Totally Avoid

We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…

Book a Call
cancel
%s
— %s