Freshdesk to Intercom
migration service
Effortless , no special expertise or coding required. A complete Freshdesk to Intercom data migration software.
Freshdesk to Intercom
Your best tool for Freshdesk to Intercom data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Simply pick what data you need to migrate and set off with the transition right away.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target solution and enjoy the miracle happening.Record completion
Transfer your help desk data in full to make sure that no ticket has lost critical customer service details.Easy procedure
You don’t have to bother about coding or constantly control each piece of info moved.
Just attach both platforms, choose what you need to migrate and let the tool deal with the remainder.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive how you expected.
Data safety is paramount
You data is key which is why we developed a method that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
You’re in charge
Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
Simple & effective
In just a few buttons to press you will be able to select the data arrangement, when it starts, and in what order.
Our developers considered user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Great service first
Outside of providing great customer support services, we always strive to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are constantly putting so much effort to increase the general experience.
Reasons to use Help Desk Migration to switch from Freshdesk to Intercom
Strong safety of your data
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in Intercom.Next
Sustained relation between object and people
When migrating your data from Freshdesk to Intercom we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshdesk to Intercom
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to Intercom work
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Prepare
Start by creating Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Freshdesk to Intercom.
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Connect Freshdesk
Fill in the form with requested credentials to permit our data migration tool to access information from your current help desk.
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Connect Intercom
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Select objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Intercom all data
When everything's validated, choose a quiet time with the minimal load on the support staff and start migrating from Freshdesk to Intercom.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Intercom import
Our staff would be more than happy to run a custom migration if you have special requirements.
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