Freshdesk to Zendesk
Smooth , no special skill set or programming required. A complete Freshdesk to Zendesk data migration tool.
Trustworthy and ReputableYour passwords as well as data are safe with us and will be used for import solely.
Fast and UnderstandableHelp Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & AccurateWe've tackled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of data
Strong safety of your recordsThe migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in Zendesk.
Sustained connection between object and peopleWhen migrating your data from Freshdesk to Zendesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Freshdesk to Zendesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
How does data migration from Freshdesk to Zendesk work
Start with creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Freshdesk to Zendesk.
Fill out the form with requested credentials to make it possible for our data migration tool to fetch information from your current help desk.
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences
Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Zendesk all data
Once everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from Freshdesk to Zendesk.
Your data is in good hands
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.