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Simple and Automated Freshdesk to Zendesk Data Migration

Freshdesk
Zendesk
Encrypted chats, secure servers, modern authorization approaches
Automated method, zero time-out, avoiding any workflow breaks
Deal charging to deliver a feature + rate balance
Our customers

Clients among various niches lean on our tool

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How Freshdesk to Zendesk Data Migration Works

Our automated migration solution greenlights you import and export records in a few simple moves. If you’re dealing with a complex data structure, feel free to choose our adjusted route. We’re up for it to comply with your unique demands.

Step 1. Link your Freshdesk and Zendesk platforms

Step 2. Choose the information you need to migrate from Freshdesk to Zendesk or vice versa

Step 3. Set out the record fields align andmake fixes if demanded

Step 4. Launch a Free Demo to check how the records will look after the migration

Step 5. If everything is good, proceed your Full Migration

Ta-da! Ready to export from Freshdesk to Zendesk? It will spare time and resources without affecting quality.

Step 1. Get in touch with us concerning tailored help desk import

Step 2. Let our professionals adjust on data data migration that suits your non-standard data structure

Step 3. Perform a Demo Migration to see what your data will look like once migrated

Step 4. Continue your Full Migration if a fresh setup looks excellent to you

Does your Freshdesk to Zendesk migration case require a unique requirements? No worries. Help Desk Migration expert support service is ready to help you throughout the process.

Help Desk Migration Is Your Perfect Tool When Migrating from Freshdesk to Zendesk

Don’t greenlight data migration to throw off you from your business

Whether you’re migrating from Freshdesk to Zendesk, make use of our automated migration service. It will help you to import or export all your data to a chosen help desk in just a couple of clicks. Thus, you can receive your migration done in a timely fashion without putting urgent projects on the back burner.

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Data import complies with security requirements

Help Desk Migration Wizard takes care of your support service data is safe throughout the import or export process. We offer highest business data defence using valid procedures, including regulatory compliance, accepted server maintenance, and approved security analysis.

Move ahead with the migration solution that clients love

Lots of goal-achieved migrations and lots of awards and favorable commentaries can prove the high standard of our migration service. And our striving towards quality does not hold there. Going back to Help Desk Migration's mission is to cover most of your import and export inquirements, we remain improving our service and constantly increase it with fresh features.

Mapping fields window

Apply comprehensive mapping to cover all your needs

Free yourself from the enduring task of adding nonexistent record types or help desk data along Freshdesk to Zendesk migration. So you can map regular and custom ticket fields, or else change your data import and export right away our Migration Wizard. You get to preserve the system of your records with small effort.

Select a fitting time for data import

Get going by the help desk data migration anytime it fits into your operations. What’s more, our Delta migration function will greenlight you to migrate the currently updated records after the historical data was exported. Then, relax and greenlight our migration app take care of the rest.

Scheduling window
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Work with a support agents you can completely depend on

Are you having challenges with your Supported Platform data import and export? Our service agents is up for it to help you with any issues. With plenty of involvement importing records, Help Desk Migration pros are well-skilled to confirm a accomplished import of your data.

What Data Can You Import from Freshdesk to Zendesk ?

With our Migration app, you can with no trouble migrate significant piles of various records types to or from Freshdesk to Zendesk. Take a look the set of entities you can import applying automation without extra help from tech service reps.

Do you look for peculiar Freshdesk to Zendesk migration demands?

Schedule a call and tell us about a unique data import.

Freshdesk objectsZendesk objects
GroupsGroups
AgentsAgents
CompaniesOrganizations
ContactsCustomers
TicketsTickets
CategoriesCategories
FoldersSections
ArticlesArticles
Download checklist

Find out the way to prepare for Zendesk data migration

Prepare for Zendesk data migration by checking an in-depth step-by-step guide

Enhance Your Freshdesk to Zendesk Export with These Functions

Import content versions of your help center

Move your multilingual help center articles to your new help desk platform easily! Choose our “Migrate content translations” option and import translated versions of each article automatedly.

Bypass attachments

Does your destination customer service tool deliver small data storage? Leave behind attachments, especially if your existing customer support records lose no track of processes without them. The migration time will decrease greatly.

Choose a extra tag to the migrated tickets

Apply extra tags to the migrated tickets — just like that, you won’t mistake them with the remaining. You may further group the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

Import inline images as attachments

Don’t want to lose images added into the tickets? You can import them to the expected help desk platform as attachments.

How Much Does Freshdesk to Zendesk Data Migration Cost?

The cost of your Freshdesk to Zendesk data migration will considerably is determined by the data sets you require to export, the difficulty of your demands, and the points you’ll put to work. For a more detailed estimation, check out this video.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Your Help Desk Data Import or Export is the Whole Way Through

Applying Help Desk Migration service, don't worry about safety of critical records. We regularly test all systems and make improvements, so that your data is secured matching to the latest recommendations.

We apply a firm two-factor access policy

Our Migration Wizard takes advantage of two-factor access. On top of that, your business reps can only migrate Freshdesk data if they ​​possess admin rights. With these security functions arranged, you don't worry about data leak.

Three-layer business data protection

We ensure 3 layers of data safety: physical (we protect our data hosting equipment against physical and logical intrusion), network (we take care of our networks against cyber abuse), and application (we take care of your business data within our data importing platform from illegal log in).

We satisfy safety principles

Help Desk Migration corresponds to highest security levels, ensuring utmost greatest protection for your business data. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other essential data safety levels. And our extended compliance portfolio is getting enlarged.

Feedback helps us advance our service: Some words from our clients

All-packed Freshdesk to Zendesk Import in a Few Clicks

Import your records from Freshdesk to Zendesk simply and with no disrupting your top goal of setting right your clients’ concerns.
Start data migration

Find out more useful guides about data migration

Willing to learn more about help desk business data import and export and support service advancement? Look at our help section.

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