Freshdesk to Zendesk
migration service Help Desk Migration partner of Zendesk

Smooth , no special skill set or programming required. A complete Freshdesk to Zendesk data migration tool.

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Right from setting up the helpdesk, onboarding your team to scaling it
as your business grows, Zendesk has its own benefits over Freshdesk.
Many of our customers believe that Zendesk is a better alternative to Freshdesk.
Trustworthy and Reputable
Your passwords as well as data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & Accurate
We've tackled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of data

Reasons to use Help Desk Migration to migrate data from Freshdesk to Zendesk

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in Zendesk.

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Sustained connection between object and people

When migrating your data from Freshdesk to Zendesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Freshdesk to Zendesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How does data migration from Freshdesk to Zendesk work

  • Prepare

    Start with creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Freshdesk to Zendesk.

  • Fill out the form with requested credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Zendesk all data

    Once everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from Freshdesk to Zendesk.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Zendesk import

Our staff would be more than happy to perform a custom migration if you have special demands.
Get a price estimation
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