Help Desk Migration partner of Intercom

Kayako to Intercom data migration done easily

Encrypted dialogues, secure servers, up-to-date authorization mechanisms

Automated approach, no time-out, excluded workflow pauses

Flexible pricing to deliver a feature + cost balance

Our customers

Companies across various niches confident in us

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Begin your transfer by evaluating Source records, operations, and apps. Evaluate data cleaning and field alignment to the Target. Make a migration approach, that covers the schedule and employee training.

Security and Compliance Review

Ensure data complies with security protocols. Configure permissions and access controls to secure the transfer.

Preparation

Migration

Data Mapping and Customization

Map data fields amid your Source and Target. Define pre-built custom options from the set or ask for distinct customization for the record movement.

Demo Migration

Start a free trial Demo to identify how the migration service works. Check results and modify mapping as needed.

Data Verification

Ensure all migrated records in the Target is precise, complete, and appropriately structured.

Full Data Migration

Transmit all selected records, consisting of tickets, contacts, attachments, and correlated information.

Delta Migration

Net any new or updated records that changed during the Full data transfer.

Interval Migration*

Data transmit can be paused and resumed to fit your timeline, with zero interruption. You can stop up to five times for five days per pause, adjusted by our sales team during business hours.

Migration

Post-Migration Phase

Go Live

Launch the Target for all agents. Disable the Source if needed and ensure data backups.

Post-Migration Phase

What Sorts of Data Can You Import from Kayako to Intercom ?

With our Migration tool, you can with no trouble migrate solid volumes of varied data entities to or from Kayako to Intercom. Check out the list of data entities you can migrate making use of automated service without extra assistance from tech experts.

Do you have distinguishing Kayako to Intercom migration inquirements?

Let's discuss your specific needs for a personalized data import.

Kayako objectsIntercom objects
Help desk
TeamsTeams
AgentsAdmins
OrganizationsCompanies
UsersUsers and leads
ConversationsConversations
Knowledge Base
CategoriesCollections
SectionsSections
ArticlesArticles
Get Started

Why transmit with Help Desk Migration?

  • Without downtime
    Migrate data smoothly - ensure workflows efficient and assist customers without delays.
  • Enhanced efficiency
    Effortlessly shift data and configure default and personalized fields with the intelligent Migration Wizard.
  • Streamlined ticket transfer
    The Migration Wizard imports tickets and all connected data, preserving the data structure consistent on the Target.
  • Dedicated support service
    Our support team is prepared to navigate you by means of chat, email, or phone.
  • Comprehensive transfer planning
    Our migration experts will establish a detailed plan for data import, securing a smooth process and secure data.
  • Flexible customizations
    Choose pre-built options or ask for customization, and we'll make sure your data is correct.

How Kayako to Intercom Data Migration Performs

Our automated migration tool empowers you import and export data in five simple actions. However, if you have specific demands or a unique data structure, feel free to choose a custom way.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Advance Your Kayako to Intercom Import
with These Functionalities

Share a smooth data replication experience that reconciles your company’s requirements. The Help Desk Migration service offers functionalities to handle you to complete your customer service records movement in the secure and automated route.

  • Transfer content translations

    Get your multilingual knowledge base articles to your new help desk platform effortlessly! Use our “Migrate content translations” option and transfe translated language versions of each article automatedly.

  • Skip attachments

    Does your desired platform present compact data storage? Skip attachments, specially if your existing customer support records doesn’t suffer a loss of its value without them. The data migration time will shorten remarkably.

  • Add a new tag to the migrated tickets

    Choose tags to the migrated tickets — this way, you won’t misinterpret them with those existing. You may further group the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

  • Use the attachment feature to Import inline images

    Migrate the images set in into tickets as attachments. The data migration time might be longer, but the images will stay along on a destination help desk solution.

  • Demo with custom data: Select 20 entities for export

    If you need to look at how handpicked entities look like in the new help desk solution, start this free custom Demo and choose 20 entities for a test.

Your Help Desk Data Migration is Protected at Every Step

Help Desk Migration service comes with endless migration functions without compromising on security. We constantly check all systems and make advancements, so that your data is protected according to the fresh standards.

We use a rigid two-factor authentication policy

Our Migration Wizard uses two-factor authentication. Besides, only your agents with admin rights can export your Kayako records. With these safety functions arranged, you won’t have to worry about data leak.

We employ 3-layer

We ensure three levels of data protection: physical (we protect our hosting facilities against physical and logical intrusion), network (we protect our networks against digital attacks), and app (we protect your records within our data migration platform from illegal log in).

We comply with protection principles

We secure your business data based on all required security fundamentals. Help Desk Migration possesses an extensive set of compliance, and we keep enlarging it. Nowadays, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security standards.

How much does Kayako to Intercom data migration cost?

How much will you need to invest in the switch from Kayako to Intercom? The price will mostly depend on the records volume you want to move, the complexity of your specifications, and the options you’ll choose or custom work you’ll request. Run a Free Demo to test the Migration Wizard work and find out how much your migration will cost.

Run a Demo to get the price

Feedback motivates us elevate our service: Few thoughts from our customers

Download checklist

Find out the way to prepare for Intercom data migration

Prepare for Intercom data migration by checking an in-depth step-by-step guide

Frequently Asked Questions

Migration Wizard is designed to be user-friendly and intuitive, requiring minimal technical expertise. A user-friendly interface guides the transfer, and the step-by-step instructions make it accessible to users with varying levels of technical knowledge.

To enable teammate and team matching, you need to set them up in Intercom beforehand. You can effortlessly match user profiles and groups to assign conversations to the right agents. The same applies to custom fields for conversations.

The migration performed by Help Desk Migration is non-destructive. It does not modify or delete any data in your Kayako or Intercom accounts. It focuses solely on transferring the data from one platform to another. Refer to our Terms of Services for more details.

Using the Migration Wizard, you have the flexibility to schedule the migration at a time that suits your business. Before starting the Full Data Migration, simply choose the date and time that is most convenient for you. This allows for a smooth migration with minimal impact on your operations.

Help Desk Migration prioritizes the security of your data during the transfer to Intercom. We have implemented the necessary organizational and technical measures to safeguard your information. Please review our comprehensive security policy for more information on our data security practices.

Full Kayako to Intercom Migration in a Few Clicks

Import your business records from Kayako to Intercom painlessly and without disorganizing your top purpose of solving your customers’ issues.

Get more additional resources about data migration

Interested to learn more? Our blog is providing information on customer service improvement and help desk platforms import. Take a look at it!

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