Help Desk Migration partner of Freshservice

Simple and Automated Kayako to Freshservice Data Migration

Encrypted conversations, secured servers, newest authorization methods
Automated method, zero downtime, reduced workflow drops
Reasonable charging to ensure an opportunity + charge balance
Our customers

Businesses among different fields choose us

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How Does Kayako to Freshservice Data Migration Run?

You can carry out records migration in five simple actions, using our automated migration service. However, if you have specific requirements or a non-standard data structure, feel free to select a custom route.

Step 1. Link your Kayako and Freshservice solutions

Step 2. Choose the data you want to export from Kayako to Freshservice or vice versa

Step 3. Double-check the record fields adjusted and correct matches if required

Step 4. Launch a Free Demo to see how your data will look after the export

Step 5. If everything is right, move ahead your Full Data Migration

Voila! Are you considering to export your customer support data from Kayako to Freshservice? Take advantage of our secure and automated data migration platform.

Step 1. Get in touch with us concerning custom help desk migration

Step 2. Allow Help Desk Migration experts you through your personalized data import

Step 3. Carry out Demo Migration to check what your records will be after the export

Step 4. Go with Full Migration if a new setup works good to you

Enjoy secured, personalized data export from Kayako to Freshservice, with savvy support reps at each stage. No worries. Our savvy support reps is on hand to help you throughout the migration.

Help Desk Migration Is Your Perfect Service When Moving from Kayako to Freshservice

Don’t allow data migration to throw off you from your tasks

Whether you’re moving from Kayako to Freshservice, make use of our automated migration service. It will help you to migrate all your records to a future help desk system in just a couple of clicks. Thus, you will be able to receive your import or export done in a timely fashion without putting critical processes on the back burner.

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Data import with security standards

The Migration Wizard will covers your data security during all phases of the migration process. To provide the highest security of your help desk data whether they are in migration or at rest, we use established practices. Here is included conducting proper security audits, keeping our servers protected, complying with different instructions, and more.

Select the migration tool that customers recommend

With numerous efficient data exports done by our service, Help Desk migration service has obtained many service-connected awards and inspiring commentaries. Additionally, we enlarge our feature list. Following our mission is to contain all your data migration requests, we remain growing our app and oftentimes increase it with new capabilities.

Mapping fields window

Apply comprehensive mapping to handle all your needs

Our solution will set you free from copy pasting records or adding lacking record types along Kayako to Freshservice migration. So you can map regular and custom data fields, or otherwise tweak your data migration right in our tool. You preserve the system of your business data with minor job.

Select a suitable time for data migration

Select the most suitable time to run the help desk migration workflow. Get going by moving historical data and later set up the Delta migration option to move your freshly updated records. Then, relax and let our service take care of the rest.

Scheduling window
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Work with a support agents you can completely rely on

Don't fret about encountering hardships just as performing your Supported Platform migration. Help Desk Migration service team is ready to assist you with any problems. With multiple accomplished data export/import mastery, they can fix any issue associated with your help desk migration or even deliver guidance throughout the complete record migration.

What Entities Can You Import from Kayako to Freshservice ?

With our Migration service, you can without difficulty import and export sizable piles of different records types to or from Kayako to Freshservice. Review the selection of records you can import using automation without extra guidance from tech support team.

Do you want certain Kayako to Freshservice import or export requirements?

Let's discuss your requirements for a personalized data import.

Kayako objectsFreshservice objects
Help Desk
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Download checklist

Find out the way to prepare for Freshservice data migration

Prepare for Freshservice data migration by checking an in-depth step-by-step guide

Enhance Your Kayako to Freshservice Migrate with These Opportunities

Bypass attachments

Does your destination help desk platform enable definite data storage? Leave behind attachments, particularly if your historical support service data lose no track of processes without them. The data import and export time will cut down considerably.

Choose a additional tag to the exported tickets

Apply more tags to the imported tickets — like so, you won’t mix up them with the left. You may further arrange the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

Import inline images as attachments

Import the images inserted into tickets as attachments. The migration time might take more time, but the images will be moved to a desired help desk platform.

Check out our Demo with custom records by copying 20 entities

If you need to check how chosen entities settle in the desired support service platform, go for this free custom Demo and appoint 20 entities for a export.

How much does Kayako to Freshservice data migration cost?

How much will you need to invest in the switch from Kayako to Freshservice? The cost will largely lean on the business data volume you require to transfer, the complexity of your demands, and the features you’ll choose or custom work you’ll request. Start a Free Demo to test the Migration Wizard work and figure out how much your data switch will cost.

Run a Demo to get the price

Your Help Desk Data Import is the Whole Way Long

Applying Help Desk Migration app, you’ll never have to worry about security of critical data. We regularly examine all servers and make improvements, so that your data is guarded according to the recent standards.

We apply a strict 2FA access policy

Our Migration Wizard applies 2FA access. Moreover, only your agents with admin rights can export your Kayako information. Together, these safeguards avoid the risk of data leak.

3-level business data security

We provide three layers of business data protection: physical (we protect our hosting equipment against physical and logical intrusion), network (we take care of our networks against digital harm), and app (we protect your business data within our importing and exporting platform against unsanctioned entry).

We fulfill security regulations

We take care of your business data based on all required security standards. Help Desk Migration holds an extensive portfolio of compliance, and we are growing it. These days, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security principles.

Feedback encourages us level up our tool: Several words from our clients

All-packed Kayako to Freshservice Import in Several Clicks

Import your data from Kayako to Freshservice without difficulty without confusing from what actually matters — dealing with your customers’ inquiries. Help Desk Migration service manages all the work behind the scenes when you simply enjoy respond to your customer questions your new platform.
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Find out more helpful insights about data import and export

Interested to get more? Our knowledge base is full of information on support service upgrading and help desk business records import and export. Explore it today!

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Frequently Asked Questions

For a smooth transition from Kayako to Freshservice, adhere to the following guidelines:

  1. Evaluate your Kayako account: Take a comprehensive look at your Kayako account and determine the specific data that should be transferred to Freshservice.
  2. Modify settings: Prior to commencing the help desk migration, assess the necessary adjustments required on both Kayako and Freshservice platforms.
  3. Start the migration: Initiate a Free Demo Migration.
  4. Validate data transfer: Once the migration concludes, retrieve the reports and meticulously verify the accurate transfer of all data to Freshservice.
  5. Ensure data transfer: Guarantee the successful transfer of data to Freshservice by performing a thorough review of the migration reports and confirming data integrity.

For more detailed guidance, refer to the following checklists:

The Migration Wizard is a cloud-based migration tool that eliminates the need for installation. You can carry out your migration from Kayako to Freshservice seamlessly in the cloud. Moreover, you have the flexibility to provide access to the Demo or Full Data Migration for your team members or customers.

The migration duration from Kayako to Freshservice is contingent upon the volume of data and attachments, as well as the API limits of your Kayako and Freshservice accounts. If you possess elevated API limits, the help desk migration process will be swift.

Depending on your requirements, you can choose from three support packages: Standard, Premium, or Signature plans. If you prefer a hassle-free experience, our Concierge Migration Service is also available, where our experts will handle the entire Kayako to Freshservice migration for you. Our services are tailored to make your migration process as effortless as possible.

Our top priority is to keep your data safe and secure. We utilize encryption and secure storage measures to ensure the protection of your data throughout the migration. Find out more about our security policy on our website.

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