The Simplest and Trouble-free Freshservice to Intercom Data Import Solution You'll Find

Freshservice
Intercom
Encrypted dialogues, safe servers, newest authorization mechanisms
Automated method, never get time-out, reduced workflow pauses
Fair pricing to deliver an opportunity + cost balance
Our customers

Businesses across different fields rely on us

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How Freshservice to Intercom Data Migration Goes

You can run data import in a few simple steps, using our automated migration service. However, if you have special demands or a unique data structure, feel free to choose a custom approach.

Step 1. Begin by connecting your Freshservice and Intercom systems

Step 2. Choose the records you need to export from Freshservice to Intercom or vice versa

Step 3. Match your data in Freshservice and Intercom and do the necessary modifications if they don’t

Step 4. See the outcomes by launching Free Demo

Step 5. If the data import is right to you, go with your Full Migration

That’s it! Are you searching to export your records from Freshservice to Intercom? It will save time and assets with no compromising excellence.

Step 1. Get in touch with us to start working on custom data migration

Step 2. Allow our team of migration ninjas tailor on data data import that fits your non-standard data structure

Step 3. Initiate a Demo Migration to look at what your data will be once imported

Step 4. If everything is right, proceed Full Migration

Enjoy effortless, custom-tailored data import from Freshservice to Intercom, with savvy customer service at every phase. Don’t fret. Help Desk Migration savvy customer service is all set to help you throughout the workflow.

Help Desk Migration Manages the Freshservice to Intercom Migration Automated and Painless

Stay focused on your major processes. We'll take the heavy lifting

Our automated migration tool offers an effective tool, whether you’re migrating your customer support operations from Freshservice to Intercom. With just a few clicks, your help desk will be ready to work on a chosen platform — no need to tolerate any break!

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Castle gates

Data import meets security standards

Our Migration Wizard takes care of your business data is secure throughout the import process. To guarantee the utmost guard of your support service records whether they are in import or at rest, we use proven procedures. These include controlling frequent security scans, keeping our servers secured, following different regulations, and more.

Use the migration app that clients recommend

With thousands of outstanding data migrations done by our service, our migration service has gained plenty of service-related awards and gratifying mentions. And our striving towards excellence does not finish there. Because our mission is to take in all your migration needs, we remain developing our solution and regularly enhance it with neat capacity.

Mapping fields window

Enjoy straightforward mapping to deal with all your needs

Our app will free your up from copy pasting data entities or creating absent data types throughout Freshservice to Intercom migration. Our tool enables you map fields and modify your data import. This will retain the native system of your data simply on your side.

Select a appropriate time for data import

Begin by the help desk migration whenever it fits into your business processes. Begin by exporting historical records and later move ahead to the Delta migration feature to import your during migration changed data. Then, relax and empower our migration app handle the rest.

Scheduling window
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Talk to our reliable support team

Don’t worry about facing tasks while performing your Supported Platform data import and export. Allow Help Desk Migration support team inspect your setback. With years of expertise migrating support data, Help Desk Migration representatives are well-equipped to ensure a accomplished import of your data.

What Types of Data Can You Import from Freshservice to Intercom ?

With our Migration tool, you can smoothly import and export solid volumes of diverse data entities to or from Freshservice to Intercom. Check out the selection of records you can import incorporating automation without extra help from tech experts.

Do you need particular Freshservice to Intercom import requirements?

Let's discuss your specific needs for a nonstandard data migration.

Freshservice objectsIntercom objects
Help Desk
GroupsTeams
AgentsAdmins
DepartmentsCompanies
RequestersUsers and Leads
TicketsConversations
Knowledge Base
CategoriesCollections
FoldersSections
ArticlesArticles
Download checklist

Find out the way to prepare for Intercom data migration

Prepare for Intercom data migration by checking an in-depth step-by-step guide

Enhance Your Freshservice to Intercom Import with These Functions

Skip attachments

Does your destination platform deliver definite data storage? Skip attachments, specially if your current data drop none of its value without them. The data migration time will drop remarkably.

Add a new tag to the imported tickets

Are you going to work a source help desk tool during data migration? To lessen mess, apply tags to the migrated tickets to separate them from the remaining ones.

Use the attachment feature to Import inline images

Don’t want to leave behind images embedded into the tickets? You can migrate them to the targeted help desk platform as attachments.

Demo with custom data: Select 20 entities for export

If you need to look at how particular entities look like in the new help desk solution, run this free custom Demo and choose 20 entities for a migration.

Migrate newest records first

Choose this castomization to move your most recent records in a chronological flow, from most recent to oldest. This custom option is exclusive to Full Migrations.

How much does Freshservice to Intercom data migration cost?

How much will you need to invest in the switch from Freshservice to Intercom? The price will mostly lean on the records volume you want to move, the complexity of your specifications, and the options you’ll choose or customizations you’ll request. Start a Free Demo to check the Migration Wizard work and find out how much your migration will cost.

Run a Demo to get the price

Your Help Desk Data Migration is Protected at Every Stage

Help Desk Migration service comes with endless import functions without damaging on security. We commit to the recent recommendations, make constant advancements, and unfailingly check all systems.

We use a rigid two-factor access policy

Our Migration Wizard secured your information from illegal acquiring access with two-factor access. On top of that, your company representatives can only migrate Freshservice records if they have admin access. Together, these security measures terminate the risk of data leak.

We apply 3-layer

Help Desk Migration provides three levels of business data safety. At the physical level, we safeguard our data hosting equipment from any intrusion. At the app layer, we block any unauthorized log in to your data on our service. And, last but not least, on the network layer, we protect our networks from digital harm.

Meet industry-standard regulations

Help Desk Migration fulfills to highest security principles, delivering maximum security for your data. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other required data security principles. And our broad compliance list keeps getting extended.

Feedback motivates us advance our tool: Few thoughts from Help Desk Migration customers

Full Freshservice to Intercom Migration in a Couple Clicks

Import your records from Freshservice to Intercom easily with no disrupting from what really matters — settling your clients’ issues. Help Desk Migration service makes all the work behind the scenes whilst you simply enjoy applying your new platform.
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Find out more additional resources about data import

Interested to learn more? Our blog is full of information on customer service improvement and help desk business data import. Explore it today!

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Frequently Asked Questions

By default, you can migrate separate Freshservice records or all at once. For instance, you can transfer only agents or contacts. Yet, if you choose to migrate tickets, all related data like agents, groups, customers, and companies transfer too. The same principle applies to articles with folders and categories.

Our migration service offers a range of support packages, including Standard, Premium, and Signature. These packages provide different levels of assistance and access to support channels such as email, phone, and chat. You can select the package that aligns with your specific requirements and preferences.

To get started with the migration, sign up for Migration Wizard, select Freshservice as the source platform and Intercom as the target platform, configure the migration settings, and follow the guided steps to initiate and complete the migration.

The migration duration from Freshservice to Intercom relies on several factors, such as the volume of records and attachments and the API limits defined for your ServiceNow and Zendesk accounts. The migration will be completed more swiftly if you have higher API limits.

Some data, like inline images, knowledge base attachments, CC in tickets, and "Created at" dates for conversations and comments, cannot be transferred from Freshservice to Intercom. However, you can choose to import inline images as attachments to preserve them in Intercom. Except for these specific cases, there are no limitations on the quantity of help desk and knowledge base data that can be migrated to Intercom. Refer to the Intercom Data Migration Checklist for more information.

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