Freshservice to Gorgias
migration service
Smooth , no special know how or coding required. A complete Freshservice to Gorgias data migration tool.
Freshservice to Gorgias
Your best tool for Freshservice to Gorgias data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Just pick customer info you need to transfer and start the transition right away.Simple transition process
No tech expertise needed. Just select what data will go to the new solution and observe the wonders happening.Record structure maintenance
Move your help desk data in full to make certain that no ticket is missing critical customer service details.Effortless procedure
You don’t have to bother about scripting or constantly watch each record moved.
Just attach your source and target, choose what you need to take to a new database and allow the Migration Wizard do the rest for you.
Data maintenance
Your information comes complete and we mean it.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind impenetrable walls. Not even all our employees have see your passwords or records.
You can be sure that with HDM no data breaches are possible.
Data mapping
Pick data that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.
Efficient out-of-the-box solution
In just a couple of clicks you will be able to pick the data arrangement, when it goes, and in what order.
Our developers took user experience as a priority and made sure that you will be able to use the system to its fullest.
Customer priority
As a data import service provider, we aim to deliver the best possible migration tool. Yet, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Freshservice to Gorgias
Strong privacy of your data
The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in Gorgias.Next
Retained association between object and people
When migrating your data from Freshservice to Gorgias we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshservice to Gorgias
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshservice to Gorgias work
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Prepare
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Freshservice to Gorgias.
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Connect Freshservice
Complete the form with necessary credentials to permit our data migration tool to access data from your current help desk.
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Connect Gorgias
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences
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Migrate small amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Gorgias everything
Once everything's validated, determine a quiet time with the minimal load on the support team and begin migrating from Freshservice to Gorgias.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Gorgias import
Our staff would be more than happy to perform a personalized migration in case you have special requirements.
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