96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Freshservice to Salesforce Service Cloud
migration service

Effortless , no special skill set or programming required. A complete Freshservice to Salesforce Service Cloud data migration tool.

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Trustworthy and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & Accurate
We've taken into account all major peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of data

Reasons to use Help Desk Migration to migrate data from Freshservice to Salesforce Service Cloud

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in Salesforce Service Cloud.

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Sustained relation between object and people

When migrating your data from Freshservice to Salesforce Service Cloud we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Freshservice to Salesforce Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Freshservice to Salesforce Service Cloud work

  • Prepare

    Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Freshservice to Salesforce Service Cloud.

  • Fill out the form with required credentials to permit our data migration tool to fetch records from your current help desk.

  • Connect Salesforce Service Cloud

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Salesforce Service Cloud everything

    When everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from Freshservice to Salesforce Service Cloud.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Salesforce Service Cloud import

Our staff would be more than happy to perform a personalized migration in case you have particular requirements.
Get a price estimation

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Help Desk Migration service


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