Jira Service Management to Jira Service Management
migration service

Extremely easy , no special skill set or programming required. A complete Jira Service Management to Jira Service Management data migration instrument.

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The best Jira Service Management to Jira Service Management tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply pick what data you need to transfer and start the transition right away.
Easy transition process
No specific expertise required. Just pick what data will go to the target solution and enjoy the wonders happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing vital customer service details.
Easy procedure

You don’t have to bother about scripting or continuously watch each record moved.

Just attach both platforms, choose what you need to migrate and let the Migration Wizard deal with the remainder.

From sender information to phone number connection, all you records will keep their prior data structure maintained.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

Information is key which is why we designed a tool that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Data mapping

Select information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In only a couple of buttons to press you will be able to select the data arrangement, when it goes, and how.

Our developers considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Great service first

Except providing great customer service, we always strive to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to enhance the general experience.


Why you should use Help Desk Migration to migrate data from Jira Service Management to Jira Service Management

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in Jira Service Management.

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Sustained connection between object and people

When migrating your records from Jira Service Management to Jira Service Management we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Jira Service Management to Jira Service Management

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Jira Service Management to Jira Service Management work

  • Get ready

    Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Jira Service Management to Jira Service Management.

  • Connect Jira Service Management

    Complete the form with requested credentials to permit our data migration tool to access information from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Jira Service Management all data

    When everything's tested out, determine a quiet time with the least load on the support team and begin migrating from Jira Service Management to Jira Service Management.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Jira Service Management import

Our team would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation

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