Reliable Zoho Desk to Zendesk data migration services
Encrypted dialogues, secured servers, leading authorization approaches
Automated approach, don't have time-out, avoiding any workflow pauses
Deal pricing to deliver a feature + rate balance
We’ve acquired the authority of businesses across niches
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
To begin a customer service replication, assess your Source's records, operations, and integrations. Consider data cleaning and check over the Source’s mandatory and tailored field coequals on Target. Create a detailed movement approach that embrace outline, game plan, and support agent training.
Security and Compliance Review
Make sure all data governonce adheres with industry security standards. Implement requried permissions and access controls for the transmit process.
Migration
Data Mapping and Customization
Align data fields amid the Source and Target. Set automated custom options from the menu or schedule the personalization to adjust the data replication to your specific organization demands.
Demo Migration
Run a free trial Demo with a little data set to understand how the movement service works. Spot the trial results and change mapping as required.
Data Verification
Attentively audit the moved data in Target. Approve that all data are accurate, complete, and properly formatted.
Full Data Migration
Transmit all selected records, involving tickets, contacts, attachments, and linked information.
Delta Migration
Net any new or updated records that changed for the time of the Full movement process.
Interval Migration*
Data transmit can be halted and picked up where it left out to meet your business workflow, assuring continuous customer service with zero downtime. You can stop it up to five times, each lasting no more than five days, and our sales crew adjusts the process at the time of declared operational hours.
Post-Migration Phase
Go Live
Roll out the Target for all reps. Deactivate the Source if needed, providing data backups are saved securely.
What Data Can You Import from Zoho Desk to Zendesk ?
With our Migration tool, you can conveniently migrate significant portions of various data entities to or from Zoho Desk to Zendesk. Review the set of records you can import or export making use of automated tool without extra help from tech pros.
Do you look for particular Zoho Desk to Zendesk import or export demands?
Let us know you need a custom data import.
| Zoho Desk objects | Zendesk objects | |
|---|---|---|
| Help Desk | ||
| Teams | Groups | |
| Agents | Agents | |
| Accounts | Organizations | |
| Customers | Customers | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Sections | Categories | |
| Sub-sections | Sections | |
| Articles | Articles | |
Why transmit with Help Desk Migration?
Your data is the backbone of your business, and your customers’ history intact is essential:. Migrating with Help Desk Migration guarantees:
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Without downtime
Keep data transferring without pauses. Your processes stay on track, allowing you to keep working and helping customers as usual. -
Enhanced efficiency
Our automated, secure Migration Wizard guarantees a seamless movement process. Simple data mapping of standard and custom fields. -
Easy ticket transmiting
The Migration Wizard delivers that tickets and their related data are moved while keeping their source structure in the Target. -
Always here for you
Need help? Our dedicated support crew has got your back via live chat, email, or phone whenever you need it. -
Complete data migration planning
The experts will compile a solid plan for the data import that covers all the details, so everything goes easily. Thus, you can avoid any issues during the import, and your data will be in good hands. -
Flexible customizations
Customize your migration with automated options. If you require specific adjustments, like data filtering or changing the field type, we’re here to take care you transfer data how you need it.
How Zoho Desk to Zendesk Data Migration Runs
Our automated migration solution empowers you import and export records in a few simple steps. However, if you have specific demands or a special data structure, feel free to choose a custom approach.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your Zoho Desk to Zendesk Import
with These Options
Have a smooth data transmition experience that meets your business needs. The Help Desk Migration service offers functions to aid you to succeed your support service data transmitting in the secure and automated mode.
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Bypass attachments
Does your desired platform provide small data storage? Omit attachments, especially if your historical support service data drop none of its value without them. The data import and export time will trim considerably.
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Choose a new tag to the exported tickets
Are you going to work a current help desk platform during data migration? To get rid of disorder, use tags to the exported tickets to separate them from the existing ones.
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Import inline images as attachments
Don’t want to leave behind images added into the tickets? You can import them to the desired customer service tool as attachments.
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Take a look our Demo with custom records by transferring 20 entities
Avoid any guessing. Make certain you understand absolutely how the entities will look like after you’ve copied them. Help Desk Migration’s Demo with custom data empowers you handpick 20 entities for a test export.
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Transfer newest records first
Opt for this option to transfer your newest records in a chronological order, from newest to oldest. This automated option is applicable to Full Migrations.
Fix on your crucial processes. We'll take care of the heavy lifting
Our automated migration tool provides an efficient solution, whether you’re migrating your customer support operations from Zoho Desk to Zendesk. With just a couple of clicks, your help desk will be up and running on a future solution — no need to suffer any delay!
Data import and export meets security standards
Our Migration Wizard handles your data is safe throughout the migration process. We provide utmost customer support data protection incorporating tried procedures, alongside regulatory compliance, accepted server preserving, and approved security scans.
Move ahead with the migration app that clients love
With numerous outstanding data imports performed by us, Help Desk migration service has earned lots of service-related awards and favorable commentaries. Additionally, we keep improving. Help Desk Migration team move ahead to advance our tool and deliver novel options to cover we’re comprising most of your import and export requirements.
Apply easy mapping to handle all your needs
Free yourself from the enduring work of adding absent fields or help desk data throughout Zoho Desk to Zendesk migration. Our app greenlights you map entities and tailor your data import and export. You preserve the structure of your business data with slight job.
Pick a appropriate time for data import
Start by the help desk data migration whenever it fits into your business processes. Moreover, our Delta opportunity will allow you to migrate the most recently updated data after the historical records was exported. Then, relax and allow our importing tool do the rest.
Work with a support agents you can fully depend on
Don't fret about fighting challenges while running your Supported Platform data import. Help Desk Migration support representatives is ready to assist you with any setbacks. With multiple familiarity moving business data, Help Desk Migration experts are well-seasoned to provide a accomplished import of your records.
Your Help Desk Data Import or Export is the Whole Way Through
Employing Help Desk Migration app, you’ll never have to worry about security of business records. We commit to the fresh recommendations, make regular updates, and consistently scan all servers.
We apply a rigid two-factor access policy
Help Desk Migration Wizard shields your records from unauthorized getting access with 2FA authentication. Additionally, your company representatives can only import from Zoho Desk records if they got admin rights. With these safety functions arranged, you don't worry about information leakage.
Three-layer business data safety
We offer 3 layers of data security: physical (we protect our hosting equipment against any intrusion), network (we protect our networks against cyber harm), and application (we protect your business records within our importing and exporting platform from forbidden log in).
We satisfy protection principles
We protect your records based on all critical security principles. Help Desk Migration has an extended set of compliance, and we continue enlarging it. Currently, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection levels.
How much does Zoho Desk to Zendesk data migration cost?
How much will you need to invest in the switch from Zoho Desk to Zendesk? The price will mostly depend on the records volume you need to migrate, the complexity of your demands, and the options you’ll choose or custom work you’ll ask for. Set a Free Demo to check the Migration Wizard performance and figure out how much your data transfer will cost.
Run a Demo to get the priceFeedback motivates us upgrade our service: Few words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Perfecting Zendesk Data Migration with Help Desk Migration
Perfection awaits your Zendesk data migration with Help Desk Migration's comprehensive solutions. Our holistic Zendesk import process encompasses all facets, from initiating Zendesk CSV import to seamless custom field integration, covering custom user and organization field mapping with precision. Trust us to safeguard the sanctity of your data, including email addresses and the meticulous application of your unique business rules, throughout the Zendesk import process.
Our adaptable import app provides many import types and options, facilitating effortless Zendesk import automation. Whether you're managing expansive CSV data files, conducting ticket imports with finesse, optimizing bulk user and organization imports, or exploring many additional import types, Help Desk Migration is your steadfast companion throughout the transition.
Discover the convenience of our bulk user import feature and fine-tune your Zendesk import journey with the bulk user import option. Help Desk Migration stands ready to ensure a seamless Zendesk data migration experience, from Zendesk Support to various sample import scenarios.
Frequently Asked Questions
To prepare for migrating from Zoho Desk to Zendesk, follow these steps:
- Plan the migration, choose a convenient date and create a list of actions.
- Turn off features in your current customer service tool and configure settings in Zendesk.
- Complete the migration and review the results to ensure everything was transferred correctly.
Check out our step-by-step checklists for more guidance:
With Help Desk Migration, you can easily move your Zoho Desk data to Zendesk, including records such as tickets, groups, agents, contacts, companies, ticket attachments, ticket notes (both private and public), ticket custom fields, contact custom fields, created_at, updated_at, closed_at, knowledge base articles (including folders and categories), knowledge base attachments, knowledge base tags, and inline images.
The duration of your Zoho Desk to Zendesk migration varies based on the number of records and attachments you need to move and the API limits set by your Zoho Desk and Zendesk accounts. We recommend higher API limits for a quicker migration.
To ensure a smooth transition from Zoho Desk to Zendesk, it's important to have a checklist of essential steps. Follow these basic steps to prepare your Zendesk account for the migration:
- Create the necessary custom fields in Zendesk.
- Add saved replies (macros) to Zendesk.
- Set up agents to match those in Zoho Desk.
- Activate the Help Center to transfer knowledge base records.
- Turn off triggers and automation in Zendesk.
- Disable ticket conditions in Zendesk.
Zoho Desk to Zendesk migration allows you to move specific record types selectively. You can choose to transfer agents and groups or contacts and companies. However, migrating tickets from Zoho Desk will automatically move other help desk records, such as agents, contacts, groups, and companies, to Zendesk. The same goes for knowledge base data: you can migrate folders, categories, or articles with all related data. If you need specific data filtering, contact our support team to discuss whether your request can be fulfilled.
Migration Wizards makes a copy of your Zoho Desk data and imports it to Zendesk. The migration service makes no changes to your Zoho Desk data. For more details, check out the Terms of Services.
After the last update in your Demo Migration settings, you have 30 days to begin your Full Migration from Zoho Desk to Zendesk. If you do not initiate the Full Migration within this timeframe, your migration project will be archived. For more detailed information, please reach out to our support team.
All-packed Zoho Desk to Zendesk Migration in Several Clicks
Import your records from Zoho Desk to Zendesk with ease and with no disrupting your utmost aim of setting right your customers’ matters.
Get more additional resources about data import and export
Willing to learn more about help desk platforms import and support service advancement? Check out our help section.
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