Help Desk Migration partner of Zendesk

Reliable Zoho Desk to Zendesk data migration solutions

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Encrypted dialogues, secured servers, leading authorization approaches

Automated approach, don't have time-out, avoiding any workflow pauses

Deal pricing to deliver a feature + rate balance

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What Data Can You Import from Zoho Desk to Zendesk ?

With our Migration tool, you can conveniently migrate significant portions of various data entities to or from Zoho Desk to Zendesk. Review the set of records you can import or export making use of automated tool without extra help from tech pros.

Do you look for particular Zoho Desk to Zendesk import or export demands?

Let us know you need a custom data import.

Zoho Desk objects Zendesk objects
Help Desk
Teams Groups
Agents Agents
Accounts Organizations
Customers Customers
Tickets Tickets
Knowledge Base
Sections Categories
Sub-sections Sections
Articles Articles
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How Zoho Desk to Zendesk Data Migration Runs

Our automated migration solution empowers you import and export records in a few simple steps. However, if you have specific demands or a special data structure, feel free to choose a custom approach.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred


Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Advance Your Zoho Desk to Zendesk Import with These Options

  • Bypass attachments

    Does your desired platform provide small data storage? Omit attachments, especially if your historical support service data drop none of its value without them. The data import and export time will trim considerably.

  • Choose a new tag to the exported tickets

    Are you going to work a current help desk platform during data migration? To get rid of disorder, use tags to the exported tickets to separate them from the existing ones.

  • Import inline images as attachments

    Don’t want to leave behind images added into the tickets? You can import them to the desired customer service tool as attachments.

  • Take a look our Demo with custom records by transferring 20 entities

    Avoid any guessing. Make certain you understand absolutely how the entities will look like after you’ve copied them. Help Desk Migration’s Demo with custom data empowers you handpick 20 entities for a test export.

  • Transfer newest records first

    Opt for this option to transfer your newest records in a chronological order, from newest to oldest. This automated option is applicable to Full Migrations.

Your Help Desk Data Import or Export is the Whole Way Through

Employing Help Desk Migration app, you’ll never have to worry about security of business records. We commit to the fresh recommendations, make regular updates, and consistently scan all servers.

We apply a rigid two-factor access policy

Help Desk Migration Wizard shields your records from unauthorized getting access with 2FA authentication. Additionally, your company representatives can only import from Zoho Desk records if they got admin rights. With these safety functions arranged, you don't worry about information leakage.

Three-layer business data safety

We offer 3 layers of data security: physical (we protect our hosting equipment against any intrusion), network (we protect our networks against cyber harm), and application (we protect your business records within our importing and exporting platform from forbidden log in).

We satisfy protection principles

We protect your records based on all critical security principles. Help Desk Migration has an extended set of compliance, and we continue enlarging it. Currently, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection levels.

How much does Zoho Desk to Zendesk data migration cost?

How much will you need to invest in the switch from Zoho Desk to Zendesk? The price will mostly depend on the records volume you need to migrate, the complexity of your demands, and the options you’ll choose or custom work you’ll ask for. Set a Free Demo to check the Migration Wizard performance and figure out how much your data transfer will cost.

Run a Demo to get the price

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Perfecting Zendesk Data Migration with Help Desk Migration

Perfection awaits your Zendesk data migration with Help Desk Migration's comprehensive solutions. Our holistic Zendesk import process encompasses all facets, from initiating Zendesk CSV import to seamless custom field integration, covering custom user and organization field mapping with precision. Trust us to safeguard the sanctity of your data, including email addresses and the meticulous application of your unique business rules, throughout the Zendesk import process.

Our adaptable import app provides many import types and options, facilitating effortless Zendesk import automation. Whether you're managing expansive CSV data files, conducting ticket imports with finesse, optimizing bulk user and organization imports, or exploring many additional import types, Help Desk Migration is your steadfast companion throughout the transition.

Discover the convenience of our bulk user import feature and fine-tune your Zendesk import journey with the bulk user import option. Help Desk Migration stands ready to ensure a seamless Zendesk data migration experience, from Zendesk Support to various sample import scenarios.

Download checklist

Find out the way to prepare for Zendesk data migration

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Frequently Asked Questions

To prepare for migrating from Zoho Desk to Zendesk, follow these steps:

  • Plan the migration, choose a convenient date and create a list of actions.
  • Turn off features in your current customer service tool and configure settings in Zendesk.
  • Complete the migration and review the results to ensure everything was transferred correctly.

Check out our step-by-step checklists for more guidance:

With Help Desk Migration, you can easily move your Zoho Desk data to Zendesk, including records such as tickets, groups, agents, contacts, companies, ticket attachments, ticket notes (both private and public), ticket custom fields, contact custom fields, created_at, updated_at, closed_at, knowledge base articles (including folders and categories), knowledge base attachments, knowledge base tags, and inline images.

The duration of your Zoho Desk to Zendesk migration varies based on the number of records and attachments you need to move and the API limits set by your Zoho Desk and Zendesk accounts. We recommend higher API limits for a quicker migration.

To ensure a smooth transition from Zoho Desk to Zendesk, it's important to have a checklist of essential steps. Follow these basic steps to prepare your Zendesk account for the migration:

  1. Create the necessary custom fields in Zendesk.
  2. Add saved replies (macros) to Zendesk.
  3. Set up agents to match those in Zoho Desk.
  4. Activate the Help Center to transfer knowledge base records.
  5. Turn off triggers and automation in Zendesk.
  6. Disable ticket conditions in Zendesk.

Zoho Desk to Zendesk migration allows you to move specific record types selectively. You can choose to transfer agents and groups or contacts and companies. However, migrating tickets from Zoho Desk will automatically move other help desk records, such as agents, contacts, groups, and companies, to Zendesk. The same goes for knowledge base data: you can migrate folders, categories, or articles with all related data. If you need specific data filtering, contact our support team to discuss whether your request can be fulfilled.

Migration Wizards makes a copy of your Zoho Desk data and imports it to Zendesk. The migration service makes no changes to your Zoho Desk data. For more details, check out the Terms of Services.

After the last update in your Demo Migration settings, you have 30 days to begin your Full Migration from Zoho Desk to Zendesk. If you do not initiate the Full Migration within this timeframe, your migration project will be archived. For more detailed information, please reach out to our support team.

All-packed Zoho Desk to Zendesk Migration in Several Clicks

Import your records from Zoho Desk to Zendesk with ease and with no disrupting your utmost aim of setting right your customers’ matters.

Get more additional resources about data import and export

Willing to learn more about help desk platforms import and support service advancement? Check out our help section.

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