Help Desk Migration partner of Freshdesk

The User-friendly and Problem-free Kayako to Freshdesk Data Import App You'll Discover

Encoded dialogues, secured servers, modern authorization methods
Automated approach, no operations time-out, reduced workflow drops
Reasonable pricing to guarantee a function + charge balance
Our customers

We’ve achieved the of companies among sectors

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

How Kayako to Freshdesk Data Migration Flows

Our automated migration app empowers you import and export records in a few simple actions. However, if you have special demands or a unique data structure, feel free to select a custom mode.

Step 1. Get going by connecting your Kayako and Freshdesk solutions

Step 2. Select the information you need to import from Kayako to Freshdesk or vice versa

Step 3. Match your data in Kayako and Freshdesk and implement the needed changes if they don’t

Step 4. See the outcomes by setting up Free Demo Migration

Step 5. If the migration is good to you, go ahead with Full Data Migration

Voila! Are you considering to import your data from Kayako to Freshdesk? Gain more value from our automated and secured data import solution.

Step 1. Leave a request for customized help desk data import

Step 2. Allow our team of migration ninjas lead you through your personalized migration

Step 3. Launch a Demo Migration to look at what your data will look like once imported

Step 4. If everything is good, proceed your Full Data Migration

Enjoy automated, customized data export from Kayako to Freshdesk, with savvy support at every phase. Don’t fret. Help Desk Migration savvy support is all set to help you all over the workflow.

Help Desk Migration Runs the Kayako to Freshdesk Import and Export Automated and Painless

Put mind to your target goals. We'll take the heavy lifting

Whether you’re importing from Kayako to Freshdesk, use our automated migration solution. It will permit you to import or export all your data to a targeted platform in just a few clicks. Thus, you will be able to get your migration completed quickly without putting pivotal tasks on the back burner.

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Castle gates

Data import and export meets security standards

The Migration Wizard will covers your data security during all phases of the migration process. We keep utmost customer service records defence incorporating tested practices, containing regulatory compliance, suitable server maintenance, and proper security examinations.

Select the migration app that clients praise

With a plenty of outstanding data imports done by our service, Help Desk migration service has gained lots of service-linked awards and positive feedback. What’s more, we don’t stop there. Following Help Desk Migration's aim is to include nearly all of your migration inquirements, we remain advancing our solution and often increase it with neat features.

Mapping fields window

Benefit from clear mapping to handle all your needs

Relieve yourself from the time-consuming task of adding missing record types or records throughout Kayako to Freshdesk migration. Now you can map regular and custom-made fields, or else tweak your data import right in our migration app. This will preserve the native system of your records without difficulty on your part.

Pick a appropriate time for data import

Pick the most appropriate time to initiate the help desk migration workflow. What’s more, Help Desk Migration Delta migration opportunity will empower you to import the currently updated data entities once the historical customer service data was imported. Then, relax and empower our service handle the rest.

Scheduling window
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Contact to our proficient support agents

Don't fret about having tasks when running your Supported Platform data import and export. Let our customer support representatives inspect your obstacle. With multiple involvement moving support data, our experts are well-seasoned to confirm a successful import of your records.

What Sorts of Entities Can You Import from Kayako to Freshdesk ?

With Help Desk Migration tool, you can without trouble import or export sizable amount of varying data types to or from Kayako to Freshdesk. Examine the list of entities you can migrate incorporating automation service without extra guidance from tech representatives.

Do you want particular Kayako to Freshdesk import or export requirements?

Let's discuss your requirements for a personalized data migration.

Kayako entitiesFreshdesk entities
Help Desk
Knowledge Base
Download checklist

Find out the way to prepare for Freshdesk data migration

Prepare for Freshdesk data migration by checking an in-depth step-by-step guide

Elevate Your Kayako to Freshdesk Import with These Options

Transfer content versions of your help center

Get your multilingual knowledge base articles to your desired help desk system easily! Apply our “Migrate content translations” functionality and transfe translated versions of each article automatedly.

Leave behind attachments

Does your future help desk solution provide definite data storage? Bypass attachments, particularly if your historical support service data loses none of its value without them. The data import time will cut down considerably.

Apply a extra tag to the exported tickets

Are you going to run a current help desk platform during data import? To lessen chaos, apply tags to the exported tickets to differentiate them from the remaining ones.

Import inline images as attachments

Export the images fixed into tickets as attachments. The data import and export time might take more time, but the images will stay along on a future help desk solution.

Give a try to our Demo with custom records by importing 20 entities

If you expect to see how handpicked entities look like in the destination support service platform, go for this free custom Demo and choose 20 entities for a test.

What is the cost of your Kayako to Freshdesk data migration?

And now to the burning question. How much will it cost to switch from Kayako to Freshdesk? The price will mostly build upon the business data volume you want to transfer, the complexity of your specifications, and the features you’ll select or customizations you’ll request. Run a Free Demo to test the Migration Wizard performance and find out how much your data transfer will cost.

Run a Demo to get the price

Your Help Desk Data Import is Secured at Each and Every Phase

Help Desk Migration tool offers endless import features without damaging on security. We properly scan all facilities and make updates, so that your data is protected based on the recent standards.

We employ a rigid two-factor access policy

Help Desk Migration Wizard secured your records from illegal getting access with two-factor access. What’s more, only your business reps with admin rights can import your Kayako records. With these safety measures in place, you won’t have to worry about data leakage.

We employ 3-layer

Help Desk Migration ensures three levels of business data security. At the physical level, we safeguard our data hosting facilities from any breach. At the application level, we block any illegal log in to your data on our platform. And, finally, on the network layer, we secure our networks from digital harm.

Meet security fundamentals

Help Desk Migration service fulfills to upmost security principles, providing maximum safety for your business records. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data safety fundamentals. And our wast compliance portfolio is getting extended.

Reviews motivates us upgrade our solution: Several thoughts from Help Desk Migration customers

Packed Kayako to Freshdesk Migration in Several Clicks

Import your business data from Kayako to Freshdesk conveniently and without disturbing your utmost mission of working out your clients’ concerns.
Start data migration

Get more information about data import and export

Want to learn more? Our resources is full of information on support service enhancement and help desk software import. Take a look at it!

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Frequently Asked Questions

With Help Desk Migration, you can automatedly move the following records from Kayako to Freshdesk:

  • tickets, groups, agents, contacts, companies, ticket attachments, ticket private and public notes, ticket custom fields, organization custom fields, contact custom fields, Created_at, Updated_at, Closed_at;
  • knowledge base articles with folders and categories, knowledge base attachments, knowledge base tags, and inline images.

If you want to move your data from Kayako to Freshdesk, follow these steps:

  • Cleanse and audit your data on Kayako to remove duplicates.
  • Choose which records to transfer and turn off triggers and notifications that may interrupt the migration.
  • Set up the migration settings on Freshdesk or seek assistance from Help Desk Migration.
  • After the migration, download reports and verify that the IDs of the transferred data match the original records.

Refer to the checklists for guidance:

The Kayako to Freshdesk migration duration relies on the number of records and the API limits of both Kayako and Freshdesk accounts. Having higher API limits will result in a faster data migration process.

Once you finish your Kayako to Freshdesk migration, you can check how your help desk records look on Freshdesk. Review the migration results table to see which records were migrated, failed, or skipped. Download the reports and copy the record IDs to verify everything is correct. If you have any assistance, contact our support team.

To ensure a smooth Kayako to Freshdesk migration, follow a checklist. Here are some tips to help you prepare:

  • Create custom fields on Freshdesk that match your Kayako data.
  • Add agent profiles to Freshdesk that are the same as in Kayako.
  • Generate API keys for both platforms.
  • Compare and note similarities and differences between the two platforms.

After completing the Free Demo Migration or making the final settings edit to the Free Demo, you have a 30-day window to start the Full Data Migration. If you fail to initiate the Full Migration within the specified timeframe, the Free Demo will be archived.

You don't have to be a coding expert to move your customer data from Kayako to Freshdesk. Our Migration Wizard makes it easy and straightforward. With an intuitive onboarding process and step-by-step guidance, you can quickly configure and complete your migration without hassle.

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