ServiceNow to Salesforce Service Cloud data migration made simple
Encrypted chats, secure servers, newest authorization methods
Automated approach, never get downtime, excluded workflow drops
Bargain charging to ensure a feature + charge balance
Customers among various fields trust us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
To begin a customer service data migration, estimate your Source's records, workflows, and integrations. Evaluate data cleaning and checking the Source’s mandatory and special field coequals on Target. Create a cover-all movement plan that contains schedule, scenario, and support agent training.
Security and Compliance Review
Ensure all data handling complies with industry security requirements. Implement necessary permissions and access controls to guard the migration.
Migration
Data Mapping and Customization
Align records fields between your Source and Target. Opt for pre-built custom opportunities from the menu or schedule the personalization to adjust the data transfer to your distinct organization requirements.
Demo Migration
Run a free test Demo with a limited data set to find out how the transmit tool performs. Validate the trial outcomes and adjust settings as required.
Data Verification
Closely study the migrated data in Target. Validate that all data are genuine, complete, and correctly formatted.
Full Data Migration
Transmit all chosen data, containing tickets, contacts, attachments, and related data.
Delta Migration
Net any fresh or updated data that changed at the time of the Full transmit .
Interval Migration*
Data transmit can be cutoff and resumed to fit your business agenda, insuring uninterrupted support service with no downtime. You can stop it up to five times, each lasting no more than five days, and our sales crew adjusts the process during declared operational hours.
Post-Migration Phase
Go Live
Launch the Target for all support reps. Decommission the Source if appropriate, confirming data backups are stored securely.
What Sorts of Records Can You Migrate from ServiceNow to Salesforce Service Cloud ?
With our Migration app, you can easily migrate big volumes of diverse records types to or from ServiceNow to Salesforce Service Cloud. Check out the parameters of record types you can import making use of automation service without any assistance from tech experts.
Do you require especial ServiceNow to Salesforce Service Cloud migration inquirements?
Let's discuss your requirements for a customized data migration.
| ServiceNow objects | Salesforce Service Cloud objects | |
|---|---|---|
| Help Desk | ||
| Users(Admins) | Users | |
| Companies | Accounts | |
| Users | Contacts | |
| Incidents | Cases | |
| Knowledge Base | ||
| Knowledge Bases | Top level categories | |
| Categories | Second level categories | |
| Articles | Articles | |
Why transmit with Help Desk Migration?
Your business runs on data, and your customers’ history is key to your success. When you migrate with Help Desk Migration, you get:
Without downtime
You can start where you left off. Your workflows won’t skip a beat, allowing you to keep working and helping customers as usual.Enhanced efficiency
Our automated, secure Migration Wizard ensures a smooth migration process. Easily map both standard and custom fields.Streamlined ticket movement
The Migration Wizard ensures that tickets and their related data are migrated while keeping their original structure in the Target.Dedicated support service
Whether you need guidance via live chat, email, or phone, our support team is ready to assist you every step of the way.Comprehensive data relocation planning
The reps will put together a logical plan for the data transfer that includes all the aspects, so everything goes simply. Thus, you can avoid any headaches during the import, and your data will be in good hands.Flexible customizations
Use pre-built options or tailor your transmititng by requesting customization. Whether it's data filtering or field adjustments, we'll ensure your data lands just right.
How Does ServiceNow to Salesforce Service Cloud Data Migration Go?
You can run records migration in a few simple actions, with our automated migration tool. However, if you have unique demands or a special data structure, feel free to go with a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your ServiceNow to Salesforce Service Cloud Export
with These Features
Get a automated data replication experience that matches your business requirements. The Help Desk Migration service delivers functions to facilitate you to complete your support service data transmitting in the secure and automated mode.
Skip attachments
Does your desired help desk platform offer compact data storage? Skip attachments, specially if your existing customer support records loses none of its value without them. The data migration time will scale down significantly.
Check out our Demo with custom records by migrating 20 entities
Don’t take any chances. Prove that you know fully how the entities settle at the end of you’ve exported them. Our Demo with custom data greenlights you select 20 entities for a test migration.
Don’t allow data migration to distract you from your work
Our automated migration tool offers a productive solution, whether you’re migrating your customer service operations from ServiceNow to Salesforce Service Cloud. With just a few clicks, your help desk platform will be live on a chosen platform — no need to bear any holdback!
Data import and export complies with security requirements
Help Desk Migration Wizard ensures your business data is safe throughout the import or export process. We provide utmost customer support data protection using proven practices, containing regulatory compliance, established server preserving, and regular security analysis.
Go with the migration solution that customers love
With thousands of goal-achieved migrations done by our Migration Wizard, Help Desk migration service has obtained a lot of service-connected awards and approving mentions. And our goal of quality does not finish there. Help Desk Migration team move ahead to grow our solution and deliver fresh options to cover we’re covering nearly all of your migration requirements.
Enjoy straightforward mapping to cover your most complex needs
Relieve yourself from the laborious load of adding not included fields or help desk data amidst ServiceNow to Salesforce Service Cloud migration. So now you can map regular and custom-made fields, or otherwise tailor your data import right away our tool. You preserve the structure of your data with minimal work.
Pick a fitting time for data migration
Get going by the help desk migration anytime it fits into your schedule. Moreover, our Delta feature will allow you to export the most recently changed data once the historical data was migrated. Then, relax and allow our Migration Wizard do the rest.
Communicate our proficient support team
Are you facing issues with your Supported Platform data import? Greenlight our customer service representatives check your issue. With multiple familiarity migrating business data, our representatives are well-seasoned to confirm a accomplished migration of your data.
Your Help Desk Data Import is Protected at Each Step
With Help Desk Migration tool, don't worry about security of critical records. We commit to the recent requirements, set regular upgrades, and unfailingly check all servers.
We use a firm 2FA authentication policy
Help Desk Migration Wizard guards your business records from unauthorized getting access with two-factor access. Moreover, your business reps can only migrate ServiceNow records if they have admin rights. With these safety features arranged, you don't worry about information leakage.
We employ Three-layer
We offer three layers of business data protection: physical (we secure our hosting equipment against any attacks), network (we take care of our networks against cyber abuse), and application (we secure your business records within our data importing solution against forbidden log in).
Fulfill security regulations
We secure your business records based on all integral security levels. Our Help Desk Migration service carries an comprehensive set of compliance, and we are expanding it. Nowadays, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security standards.
How much does ServiceNow to Salesforce Service Cloud data migration cost?
How much will you need to invest in the switch from ServiceNow to Salesforce Service Cloud? The cost will largely depend on the business data volume you require to move, the complexity of your demands, and the features you’ll choose or customizations you’ll ask for. Start a Free Demo to check the Migration Wizard performance and find out how much your migration will cost.
Run a Demo to get the priceFeedback helps us improve our service: Several thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Salesforce Service Cloud data migration
Prepare for Salesforce Service Cloud data migration by checking an in-depth step-by-step guide
Full ServiceNow to Salesforce Service Cloud Import in a Few Clicks
Import your business data from ServiceNow to Salesforce Service Cloud with no trouble without disrupting from what truly matters — sorting out your clients’ matters. Our solution makes all the work behind the scenes when you simply enjoy running customer service your selected platform.
Get more helpful insights about data migration
Interested to get more? Our knowledge base is providing information on support service improvement and help desk business data import and export. Take a look at it!
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