CSV to Zendesk
migration service
Effortless , no special skill set or programming required. A complete CSV to Zendesk data migration software.
CSV to Zendesk
Your best tool for CSV to Zendesk data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid complex data audit and code development processes. Just choose customer info you need to transfer and start the transition immediately.Easy transition process
No specific expertise required. Just choose what data will go to the new system and observe the wonders happening.Record structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing essential customer support information.Automated migration
Worried that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool user friendly as possible.
Link the help desks, choose data, click ok, and you’re done!
Data maintenance
Your customer info comes complete , you can take our word.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind impenetrable walls. Not even all our staff members can access to your passwords or records.
You can be sure that with HDM no data breaches will take place.
Data mapping
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service supplier, we strive to offer the most effective migration tool. Yet, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from CSV to Zendesk
Strong safety of your records
The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right places in Zendesk.Next
Sustained relation between object and people
When migrating your data from CSV to Zendesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CSV to Zendesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CSV to Zendesk work
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Prepare
Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from CSV to Zendesk.
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Link CSV
Complete the form with requested credentials to allow our data migration tool to access records from your current help desk.
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Link Zendesk
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
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Select objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be moved in line with your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Zendesk everything
Once everything's tested, choose a quiet time with the least load on the support staff and begin migrating from CSV to Zendesk.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Zendesk import
Our staff would be more than happy to perform a personalized migration in case you have specific needs.
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