HappyFox to Freshservice data migration done painlessly
Encoded chats, safe servers, leading authorization ways
Automated method, zero time-out, no workflow breaks
Fair charging to deliver a feature + fee balance
We’ve built the of companies across verticals
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
To start a customer service data transition, determine your Source's data, workflows, and integrations. Think about data filtering and checking the Source’s mandatory and special field equivalents on Target. Generate a detailed transition approach that consists of outline, testing, and support agent training.
Security and Compliance Review
Ensure all data management complies with industry security requirements. Grant necessary permissions and access controls for the transition process.
Migration
Data Mapping and Customization
Connect records fields amid your Source and Target. Settle on pre-built custom capabilities from the set or discuss the personalization to tune-up the data migration to your specific organization needs.
Demo Migration
Do a free test Demo with a small data set to identify how the migration tool functions. Validate the trial outcomes and adjust settings as you wish.
Data Verification
Meticulously study the moved data in Target. Confirm that all records are accurate, complete, and correctly formatted.
Full Data Migration
Replicate all required records, involving tickets, contacts, attachments, and associated data.
Delta Migration
Catch any newest or updated records that changed for the duration of the Full migration .
Interval Migration*
Data transition can be cutoff and revived to fit your business schedule, insuring uninterrupted support service with no downtime. You can stop it up to five times, each lasting no more than five days, and our sales squad organized the process during declared operational hours.
Post-Migration Phase
Go Live
Present the Target for all users. Deactivate the Source if appropriate, ensuring data backups are stored securely.
What Types of Entities Can You Import from HappyFox to Freshservice ?
With Help Desk Migration app, you can smoothly migrate hefty volumes of varying records types to or from HappyFox to Freshservice. Review the set of records you can migrate making use of automation service without extra help from tech pros.
Do you need especial HappyFox to Freshservice import needs?
Drop us a line for a custom data migration.
| HappyFox entities | Freshservice entities | |
|---|---|---|
| Help Desk | ||
| Groups | Groups | |
| Staffs | Agents | |
| User groups | Departments | |
| Users | Requesters | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Sections | Folders | |
| Articles | Articles | |
Why transfer with Help Desk Migration?
Your data is the backbone of your business, and your customers’ history is crucial. By migrating your data with Help Desk Migration, you ensure:
No downtime
You can begin where you left off. Your workflows stay on track, so you can keep helping clietns without missing a beat.Increased efficiency
Our automated, secure Migration Wizard guarantees a smooth transmition process. Easily map both standard and custom fields.Seamless ticket retrieval
The Migration Wizard delivers that tickets and their related data are transferred while preserving their original structure in the Target.Expert support
Our support team will assist you through the process if you require help via live chat, email, or phone.Defined data relocation planning
Our managers will compile a rational plan for your data transfer that includes all the specifics, so everything flows easily. So, you can avoid any headaches during the migration, and your data will be secured.Custom options available
Use pre-built options or tailor your transfer by requesting customization. Whether it's data filtering or field adjustments, we'll ensure your data lands just right.
How HappyFox to Freshservice Data Migration Works
You can run records migration in five simple moves, applying our automated migration tool. However, if you have unique needs or a unique data structure, feel free to go with a custom method.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your HappyFox to Freshservice Export
with These Functionalities
Acquire a automated data transfer experience that corresponds your company’s requirements. The Help Desk Migration service delivers functionalities to facilitate you to succeed your help desk data transfer in the secure and automated manner.
Apply a extra tag to the imported tickets
Are you going to work a existing platform during migration? To get rid of chaos, take advantage of extra tags to the exported tickets to separate them from the remaining ones.
Don’t empower data migration to distract you from your work
Whether you’re importing from HappyFox to Freshservice, use our automated migration service. It will help you to import or export all your data to a new system in just a few clicks. Thus, you can get your import or export completed quickly without putting important works on the back burner.
Data import complies with security requirements
The Migration Wizard will handle your data security during all phases of the migration process. We provide maximal customer service records guard applying valid modes, containing regulatory compliance, accepted server maintenance, and approved security checks.
Use the migration solution that clients love
With a plenty of goal-achieved data import and exports under our belt, our migration service has earned lots of service-associated awards and positive commentaries. And our aim for excellence does not terminate there. We go to improve our solution and introduce novel capacity to include measures for ensuring we’re comprising all your data import needs.
Benefit from comprehensive mapping to deal with your most complex needs
Spare yourself the enduring work of adding wanted record types or business data during HappyFox to Freshservice migration. Help Desk Migration service enables you map data fields and adapt your data migration. You get to preserve the system of your data with minimal job.
Select a fitting time for data import
Select the most fitting time to launch the help desk data migration process. Additionally, Help Desk Migration Delta feature will empower you to export the during migration changed data entities after the historical records was exported. Then, relax and empower our Migration Wizard make the rest.
Communicate our savvy support team
Don’t worry about dealing with tasks whilst performing your Supported Platform data import and export. Allow our service representatives take a closer look at your problem. With multiple successful data import and export familiarity, they can fix any issue related to your customer support migration or even supply guidance along the complete data import and export.
Your Help Desk Data Import and Export is Secured at Each and Every Stage
With Help Desk Migration app, don't worry about security of valuable data. We properly audit all facilities and make updates, so that your data is safe matching to the fresh recommendations.
We employ a firm two-factor authentication policy
Help Desk Migration Wizard takes advantage of two-factor authentication. Moreover, only users with admin rights can import your HappyFox data. With these safety measures in place, you don't worry about data leakage.
We apply Three-layer
We provide 3 levels of business data protection: physical (we take care of our hosting equipment against physical and logical attacks), network (we protect our networks against digital abuse), and app (we take care of your records within our data migration platform from forbidden entry).
Compliance with protection regulations
We protect your records based on all key security principles. Help Desk Migration service possesses an extensive list of compliance, and we keep expanding it. At the moment, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security principles.
What is the cost of your HappyFox to Freshservice data migration?
And now to the burning question. How much will it cost to switch from HappyFox to Freshservice? The cost will mostly depend on the data volume you need to transfer, the complexity of your specifications, and the features you’ll choose or customizations you’ll inquire. Run a Free Demo to test the Migration Wizard performance and learn how much your data transfer will cost.
Run a Demo to get the priceReviews helps us elevate our service: Some thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Freshservice data migration
Prepare for Freshservice data migration by checking an in-depth step-by-step guide
Packed HappyFox to Freshservice Import in a Couple Clicks
Migrate your business records from HappyFox to Freshservice smoothly with no disordering from what really matters — setting right your clients’ requests. Help Desk Migration service carries out all the work behind the scenes while you simply enjoy working with your new platform.
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