Help Desk Migration partner of Freshdesk

The Simplest and Trouble-free Intercom to Freshdesk Data Import App You'll Find

Encrypted conversations, safe servers, modern authorization mechanisms
Automated method, don't have time-out, reduced workflow drops
Bargain charging to deliver an opportunity + cost balance
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We’ve achieved the trust of customers among areas

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How Intercom to Freshdesk Data Migration Runs

Our automated migration solution allows you import and export records in five simple actions. If you’re trying to organize a complex data structure, feel free to go with our tailored route. We’re in place to comply with your distinct requirements.

Step 1. Begin by linking your Intercom and Freshdesk systems

Step 2. Choose the records you need to export from Intercom to Freshdesk or vice versa

Step 3. Match your data in Intercom and Freshdesk and do the necessary modifications if they don’t

Step 4. See the results by starting Free Demo

Step 5. If the data import is superior to you, proceed with your Full Migration

That’s it! Are you searching to export your data from Intercom to Freshdesk? It will save time and assets without compromising quality.

Step 1. Get in touch with us to initiate working on custom data migration

Step 2. Empower our specialists you through your personalized migration

Step 3. Begin a Demo Migration to see what your data will be once imported

Step 4. If everything is superior, initiate Full Migration

Enjoy secured, custom-tailored data import from Intercom to Freshdesk, with savvy support at every stage. Don’t fret. Help Desk Migration savvy support is on hand to help you in every stage of the migration.

Help Desk Migration Is Your Perfect Service When Migrating from Intercom to Freshdesk

Fix on your crucial processes. We'll take the heavy lifting

Our automated migration service offers an efficient tool, whether you’re migrating your customer support operations from Intercom to Freshdesk. With just a few clicks, your support service platform will be up and running on a desired solution — no need to bear any interruption!

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Castle gates

Data import with security standards

The Migration Wizard will includes measure for ensuring your data security during all phases of the migration process. We keep supreme customer service data protection using proven modes, added to regulatory compliance, suitable server preserving, and frequent security scans.

Go with the migration tool that clients recommend

With numerous efficient data import and exports done by our service, our migration service has gained a lot of service-related awards and gratifying feedback. And our goal of quality does not terminate there. Going back to our aim is to cover nearly all of your data migration requirements, we keep refining our solution and frequently enhance it with new capacity.

Mapping fields window

Apply easy mapping to deal with all your needs

Relieve yourself from the time-consuming work of adding lacking record types or data entities throughout Intercom to Freshdesk migration. Our tool permits you map data fields and tailor your data migration. This will retain the native system of your records effortlessly on your part.

Select a suitable time for data import

Select the most suitable time to launch the help desk migration workflow. What’s more, our Delta feature will greenlight you to import the most recently updated records after the historical customer support data was imported. Then, relax and greenlight our service handle the rest.

Scheduling window
Support illustration

Work with a support agents you can completely depend on

Are you experiencing hardships with your Supported Platform data migration? Allow our customer support pros look at your obstacle. With multiple expertise importing support data, our team are well-skilled to provide a well-done import/export of your support data.

What Types of Data Can You Import from Intercom to Freshdesk ?

With our Migration service, you can smoothly import and export large amount of varied data entities to or from Intercom to Freshdesk. Inspect the list of records you can import or export using automated tool by yourself from tech representatives.

Do you require exclusive Intercom to Freshdesk import requirements?

Let us know about a nonstandard data import.

Intercom objects Freshdesk objects
Help Desk
Teams Groups
Admins Agents
Companies Companies
Users and Leads Contacts
Conversations Tickets
Knowledge Base
Collections Categories
Sections Folders
Articles Articles
Download checklist

Find out the way to prepare for Freshdesk data migration

Prepare for Freshdesk data migration by checking an in-depth step-by-step guide

Enhance Your Intercom to Freshdesk Migrate with These Functionalities

Import content translations

Move your multilingual help center to your target help desk app effortlessly! Apply our “Migrate content translations” option and import translated language versions of each article automatedly.

Bypass attachments

Does your destination help desk system present definite data storage? Bypass attachments, specially if your existing customer support records drop none of its value without them. The data import time will shorten remarkably.

Choose a new tag to the imported tickets

Apply tags to the moved tickets — like so, you won’t mess them with those existing. You may further group the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

Demo with custom data: Pick 20 entities for import

Avoid any guessing. Ensure you understand completely what the entities look like after you’ve exported them. Help Desk Migration’s Demo with custom data allows you choose 20 entities for a test import.

Transfer newest data first

Choose this feature to transfer your most recent records in a chronological flow, from most recent to oldest. The option is applicable exclusively to Full Migration.

How much does Intercom to Freshdesk data migration cost?

How much will you need to invest in the switch from Intercom to Freshdesk? The cost will mostly lean on the business data volume you want to move, the complexity of your requirements, and the options you’ll use or customizations you’ll request. Set a Free Demo to test the Migration Wizard performance and figure out how much your data transfer will cost.

Run a Demo to get the price

Your Help Desk Data Migration is Protected at Every Stage

Help Desk Migration app enables endless import features without compromising on security. We commit to the recent recommendations, run regular updates, and consistently examine all servers.

We apply a strict two-factor access policy

Our Migration Wizard secured your business records from unwanted getting access with two-factor access. Moreover, only your business reps with admin rights can import your Intercom information. With these security functions arranged, you won’t have to worry about information leakage.

We apply Three-layer

Help Desk Migration provides 3 levels of business data security. At the physical level, we shield our data hosting equipment from any intrusion. At the app level, we prevent any illegal entry to your business records on our platform. And, last but not least, on the network level, we protect our networks against cyber abuse.

We follow security principles

We protect your data based on all critical security standards. Our Help Desk Migration service has an comprehensive list of compliance, and we continue growing it. At the moment, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection principles.

Feedback encourages us elevate our tool: Several thoughts from our customers

All-packed Intercom to Freshdesk Import in a Couple Clicks

Import your business data from Intercom to Freshdesk without difficulty and without disorganizing your top goal of working out your clients’ matters.
Start data migration

Find out more guides about data import

Interested to get more? Our blog is full of information on customer service enhancement and help desk platforms migration. Take a look at it!

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Frequently Asked Questions

Here are some simplified steps to prepare for migrating to Freshdesk from Intercom:

  1. Check your Intercom account data and remove duplicates.
  2. Turn off triggers and automation in Freshdesk.
  3. Sign up for the Migration Wizard and connect your Intercom and Freshdesk accounts.
  4. Choose which data to migrate and map the fields.
  5. Initiate the migration and download the reports once it's finished.

Find more detailed guidance in the checklists: A General Data Migration Checklist and Freshdesk Data Migration Checklist.

Preparing for a successful migration from Intercom to Freshdesk requires using available resources. To get started, review the following data migration checklists:

  1. Freshdesk Data Migration Checklist
  2. Tips for exporting from Intercom
  3. Tips for importing to Freshdesk

These resources offer valuable guidance on preparing for the migration and what to expect during the transfer process.

Using the Help Desk Migration service, you can automatedly move from Intercom to Freshdesk such records: tickets, agents, contacts, companies, ticket attachments, ticket private and public notes, ticket custom fields, organization custom fields, contact custom fields, Created_at, Updated_at, knowledge base articles with folders and categories, and inline images.

Choose from three different support packages to migrate from Intercom to Freshdesk: Standard, Premium, or Signature plans. You can also select the Concierge Migration Service for a fully guided migration, where our experts will take care of the entire Intercom to Freshdesk migration for you. These services are designed to make your migration process as smooth as possible.

The Intercom to Freshdesk migration duration depends on a few factors, such as the amount of data you have and the API limits of your Intercom and Freshdesk accounts. If your API limits are higher, the migration process to Freshdesk will be faster.

At Help Desk Migration, we prioritize the security of your data. We have implemented technical and organizational measures to ensure the security of your account. Our compliance with industry standards and certifications is continuously growing. For more information, refer to our security policy.

The Migration Wizard is a cloud-based migration tool that doesn’t require installation. You can perform your Intercom to Freshdesk migration entirely on the cloud. Additionally, you can grant your team members or customers access to the Demo or Full Data Migration.

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