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Limited Support on May 28th

We’d like to inform you, that on Monday 28th our team will have a day off. All support channels will be temporarily unavailable. We will get back to work and answer all requests on Tuesday, May 29th. Thanks for understanding. Sincerely yours, HDM...

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5 Customer Support Metrics to Keep Track Of

Data has become an indispensable element of business analytics. You probably know dozens of various support metrics that can improve the bottom line. Yet trying to keep track of everything means tracking nothing. When there’s too much information, you, as well as your...

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