Groove to Gorgias
migration service
Extremely easy , no special know how or programming required. A complete Groove to Gorgias data migration software.
Groove to Gorgias
The best Groove to Gorgias tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and code development processes. Just pick the records you need to transfer and set off with the transition when comfortable.Effortless transition process
No special expertise required. Just choose what data will go to the new solution and see the wonders happening.Data structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost critical customer service information.Simple and easy process
You don’t have to bother about coding or constantly control each piece of info moved.
Just link your source and target, choose what you need to migrate and allow the Migration Wizard deal with the rest for you.
Data maintenance
Your customer data migrates complete and we mean it.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our employees have access to your passwords or other information.
You may rest assured that with HDM no hacker attacks are possible.
You’re in control
Manage your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
Efficient out-of-the-box solution
In only a few clicks you will be able to choose the data arrangement, when it starts, and how.
Our software considered user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Customer service as priority
As a data import service supplier, we strive to deliver the best possible migration tool. Nevertheless, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from Groove to Gorgias
Strong security of your data
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in Gorgias.Next
Maintained connectivity between object and people
When migrating your records from Groove to Gorgias we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Groove to Gorgias
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Groove to Gorgias work
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Get ready
Start by creating Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Groove to Gorgias.
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Link Groove
Complete the form with requested credentials to make it possible for our data migration tool to retrieve records from your current help desk.
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Connect Gorgias
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs
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Migrate small amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Gorgias all data
Once everything's validated, determine a quiet time with the least load on the support staff and start migrating from Groove to Gorgias.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Gorgias import
Our team would be more than happy to perform a custom migration if you have special requirements.
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