Jira Service Management import
in a few clicks

Without developers, timelack and hustle. With step-by-step Jira Service Management import setup form.

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Spotless Jira Service Management import services just for you

Your platform migration troubles are behind you now. Complete platform to platform migration with HDM fast and simple.
Less time & money spent
Lower process cost, a speedy migration to the new system, and no need to create the migration method. All with HDM.
Clean process
Just prepare your information for the import beforehand and begin moving your data. No need to fiddle with anything.
Essential data aside
Regardless of your reasons, migrate your historical data to the new tool to keep up with customers easier.
Automated migration

A bare minimum is required from you. We already created the script.

All you have to do is set your platform import preferences and you’re ready to start.

Connection coherence

All your emails will move complete and whole. From sender and receiver info to attachments and signatures, all data structure will be maintained.

The same goes for the help desk and CSV data. As a result, you get technically viable information.

Your info is protected

When you grant your credentials to our system, you can trust us.

Only the employees directly connected to the data transfer will be able to access to your profile info.

All the records is shielded by the data encryption systems to prevent any risks.

Data mapping

Choose what data will migrate to your new help desk yourself.

Throughout the data migration, you can choose what records to leave behind and what to take with you.


The entire process was intentionally created to allow users to go through the migration themselves.

No need to have advanced skills or exceptional knowledge, just follow the shown hints.

Outstanding support

Our main goal is to make our service as convenient to you as possible, as evident by G2. We always aim for high-level service and proper assistance.

Regardless of the way you contact us, we are always happy to help you with the import.

What are the key reasons to import data to Jira Service Management using Help Desk Migration?

Castle gates

Security first

We do not share any of your information with third parties, and moreover thoroughly protect it, so not a thing gets lost or stolen.


Simple to use wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.


Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration make it easier to automatically transfer custom fields, as well as map their location.


Maintained relations between objects and people

All tickets will be imported to Jira Service Management with their corresponding agents, contacts, and attachments, thus, saving the record of customers' requests.


Relations illustration

Objects you may import to Jira Service Management

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Jira Service Management in several easy steps

  • Get ready

    In the new help desk, create profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the Jira Service Management import.

  • Connect source Help Desk

    Choose your current help desk from the list and fill in the form to allow our migration tool fetch the data.

  • Link Jira Service Management

    After you've specified your data source, connect our service with your Jira Service Management to enable the import.

  • Select objects

    Select the records that you need to migrate and specify the mapping of ticket fields, both standard, and custom.

  • Import small amount of data

    Run a free demo to find out how your migration to Jira Service Management will look like and verify that the records translates properly.

  • Import to Jira Service Management all data

    After everything's validated, choose the best time when the majority of your clients are offline and initiate the Full Data Migration.

We always keep your data safe

We consider security very seriously and have established an in-depth set of practices, technologies, and policies to help ensure that your data is protected.

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

Jira Service Management import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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