Zendesk to Salesforce Service Cloud
migration service

Effortless, no special expertise or coding required. A complete Zendesk to Salesforce Service Cloud data migration instrument.

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Your best tool for Zendesk to Salesforce Service Cloud data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply pick the records you need to move and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target solution and see the magic happening.
Record completion
Migrate your help desk records in full to ensure that no ticket has lost critical customer service information.
Automated migration

Scared that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool interface is as easy to use as possible.

Link the help desks, pick data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is paramount

You data is key which is why we created a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

Record mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.

Guided migration

If this is your first migration, worry not. Useful and simplified on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from providing great customer support services, we always aim to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from Zendesk to Salesforce Service Cloud

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields, thus letting you be sure that the data end up in the right places in Salesforce Service Cloud.

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Maintained association between object and people

When migrating your data from Zendesk to Salesforce Service Cloud we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Zendesk to Salesforce Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Zendesk to Salesforce Service Cloud work

  • Prepare

    Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Zendesk to Salesforce Service Cloud.

  • Fill out the form with requested credentials to allow our data migration tool to fetch records from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs.

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Salesforce Service Cloud all data

    When everything's tested out, choose a quiet time with the least load on the support staff and start migrating from Zendesk to Salesforce Service Cloud.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Salesforce Service Cloud import

Our staff would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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