Zendesk to Salesforce Service Cloud
Effortless, no special expertise or coding required. A complete Zendesk to Salesforce Service Cloud data migration instrument.
Your best tool for Zendesk to Salesforce Service Cloud data migrationNo need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resourcesSkip the platform analysis and script development processes. Simply pick the records you need to move and set off with the transition immediately.
Effortless migrationNo special knowledge or skill needed. Just pick what data will go to the target solution and see the magic happening.
Record completionMigrate your help desk records in full to ensure that no ticket has lost critical customer service information.
Scared that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool interface is as easy to use as possible.
Link the help desks, pick data, click ok, and the migration is ready!
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is paramount
You data is key which is why we created a method that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Choose information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.
If this is your first migration, worry not. Useful and simplified on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Apart from providing great customer support services, we always aim to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the core experience.
Reasons to use Help Desk Migration to switch from Zendesk to Salesforce Service Cloud
Strong security of your informationThe migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department.
Advanced data mappingOur service allows mapping standard as well as custom fields, thus letting you be sure that the data end up in the right places in Salesforce Service Cloud.
Maintained association between object and peopleWhen migrating your data from Zendesk to Salesforce Service Cloud we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Zendesk to Salesforce Service Cloud
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
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How does data migration from Zendesk to Salesforce Service Cloud work
Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Zendesk to Salesforce Service Cloud.
Fill out the form with requested credentials to allow our data migration tool to fetch records from your current help desk.
Link Salesforce Service Cloud
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs.
Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Salesforce Service Cloud all data
When everything's tested out, choose a quiet time with the least load on the support staff and start migrating from Zendesk to Salesforce Service Cloud.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.