Secure Zendesk to CSV data migration service

Encrypted chats, secured servers, leading authorization mechanisms

Automated method, no operations downtime, avoiding any workflow drops

Deal charging to ensure an opportunity + cost balance

Our customers

Companies among many areas choose us

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Initiate your transition by assessing Source data, operations, and apps. Evaluate data filtering and field matching to the Target. Set up a movement tactic, featuring the agenda and reps training.

Security and Compliance Review

Confirm data adheres to security standards. Grant permissions and access controls to secure the transfer.

Preparation

Migration

Data Mapping and Customization

Connect records fields between the Source and Target. Choose pre-built custom settings from the list or discuss unique tailoring for the record transition.

Demo Migration

Start a free test Demo to view how the replication service functions. Check outcomes and tweak settings as you wish.

Data Verification

Check all transmitted data in the Target is genuine, complete, and appropriately structured.

Full Data Migration

Move all selected data, involving tickets, contacts, attachments, and associated information.

Delta Migration

Catch any new or updated data that tweaked during the Full data transition.

Interval Migration*

Data transfer can be paused and continued to cohere your outline, with zero interruption. You can stop up to five instances for a duration of five days each, organized by our sales team during business hours.

Migration

Post-Migration Phase

Go Live

Roll out the Target for all customer service agents. Decommission the Source if required and save data backups.

Post-Migration Phase

What Entities Can You Migrate from Zendesk to CSV ?

With our Migration app, you can without difficulty import and export large portions of varied records types to or from Zendesk to CSV. Take a look the details of data types you can import applying automated tool without extra guidance from tech support agents.

Do you look for peculiar Zendesk to CSV import or export demands?

Let us know about a personalized data import.

Zendesk objectsCSV objects
Help desk
GroupsDepartments
AgentsAgents
OrganizationsCompanies
CustomersContacts
TicketsTickets
Knowledge Base
CategoriesCategories
SectionsFolders
ArticlesArticles
Get Started

Why transfer with Help Desk Migration?

  • No downtime
    Import records without disruption - preserve workflows operational and assist customers seamlessly.
  • Enhanced efficiency
    Seamlessly move data and map predefined and tailored fields with the intelligent Migration Wizard.
  • Easy ticket migration
    The Migration Wizard imports tickets and all linked records, ensuring the data structure unchanged on the Target.
  • Always here for you
    Our support agents is equipped to guide you using chat, email, or phone.
  • Detailed movement strategy
    Managers will formulate a clear plan for data import, providing a smooth process and protected data.
  • Custom options available
    Decide on pre-built options or request specific adjustments, and we'll guarantee your data is correct.

How Does Zendesk to CSV Data Migration Make It?

Our automated migration solution greenlights you export and import records in five simple actions. If you’re trying to organize a unique data structure, feel free to select our adjusted mode. We’re in place to comply with your distinct demands.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Enhance Your Zendesk to CSV Export
with These Features

Have a automated data transmition experience that matches your company’s needs. The Help Desk Migration service brings features to facilitate you to succeed your customer service records transmitting in the painless route.

  • Bypass attachments

    Does your destination help desk system offer small data storage? Omit attachments, specially if your historical support service data loses none of its value without them. The data import and export time will cut down greatly.

  • Employ the attachment feature to Migrate inline images

    Migrate the images embedded into tickets as attachments. The data export time might take more time, but the images will stay along on a destination help desk system.

  • Demo with custom data: Pick 20 entities for transfer

    Avoid any guessing. Prove that you know absolutely what the entities look like after you’ve copied them. Our Demo with custom data empowers you pick 20 entities for a test transfer.

  • Transfer newest data first

    Choose this feature to move your newest records in a chronological flow, from most recent to oldest. This custom capability is applicable to Full Migrations.

  • Migrate side conversations

    Transfer effortlessly your ticket side conversations while moving from Zendesk. During the data migration, these conversations will be imported as private comments into your new helpdesk.

  • Migrate call recordings

    You may want your call recordings for teaching your customer support team. Help Desk Migration service allows you import or export them to the expected help desk solution as attachments.

Your Help Desk Data Migration is the Whole Way Long

With Help Desk Migration app, don't worry about safety of critical data. We frequently check all servers and make advancements, so that your business data is secured according to the up-to-date requirements.

We apply a firm 2FA access policy

Our Migration Wizard uses 2FA access. On top of that, your agents can only import from Zendesk records if they got admin rights. With these security functions in place, you don't worry about data leak.

3-level business data security

We ensure three levels of business records protection: physical (we protect our data hosting equipment against physical and logical breach), network (we secure our networks against cyber abuse), and application (we take care of your records within our migration platform from unlawful access).

We satisfy safety regulations

Help Desk Migration corresponds to top security levels, providing utmost greatest security for your business data. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other major data security levels. And our extended compliance list keeps getting expanded.

How much does Zendesk to CSV data migration cost?

How much will you need to invest in the switch from Zendesk to CSV? The cost will largely lean on the business data volume you want to move, the complexity of your requirements, and the features you’ll select or customizations you’ll request. Start a Free Demo to test the Migration Wizard performance and find out how much your data switch will cost.

Run a Demo to get the price

Feedback helps us improve our tool: Several words from our clients

Download checklist

Find out the way to prepare for CSV data migration

Prepare for CSV data migration by checking an in-depth step-by-step guide

All-packed Zendesk to CSV Import in Several Clicks

Migrate your records from Zendesk to CSV without difficulty and with no disorganizing your utmost goal of sorting out your clients’ requests.

Find out more guides about data import and export

Willing to learn more about help desk records migration and support service ​​enhancement? Check out our knowledge base.

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