The Simplest and Problem-free Zendesk to Jira Service Management Data Import Solution You'll Find
Companies among different fields trust our solution
How Zendesk to Jira Service Management Data Migration Works
You can carry out data migration in a few simple steps, with our automated migration solution. If you’re managing a elaborate data structure, feel free to choose our custom method. We’re in place to follow your non-standard needs.
Step 1. Begin by linking your Zendesk and Jira Service Management systems
Step 2. Choose the information you need to export from Zendesk to Jira Service Management or vice versa
Step 3. Match your data in Zendesk and Jira Service Management and do the needed alterations if they don’t
Step 4. See the results by initiating Free Demo Migration
Step 5. If the data import is superior to you, continue with Full Data Migration
Step 1. Leave a request for custom help desk data import
Step 2. Have our team of migration ninjas you through your custom migration
Step 3. Launch Demo Migration to look at what your historic records will look like after the import
Step 4. If everything is superior, start your Full Data Migration
Help Desk Migration Is Business Intact Service When Exporting from Zendesk to Jira Service Management
Put mind to your core goals. We'll take care of the heavy lifting
Our automated migration service offers a powerful app, whether you’re migrating your customer service operations from Zendesk to Jira Service Management. With just a few clicks, your help desk system will be live on a new system — no need to suffer any stoppage!
Data import with security standards
Help Desk Migration Wizard covers your business data is secure throughout the import process. We keep maximum customer support data defence applying valid procedures, alongside regulatory compliance, accepted server safekeeping, and proper security tests.
Choose the migration tool that clients recommend
Thousands of successful data import and exports and plenty of awards and positive reviews can vouch for the value of Help Desk migration service. And our aim for quality does not finish there. Following our aim is to enclose all your import and export requests, we remain developing our app and regularly increase it with fresh features.
Benefit from comprehensive mapping to deal with all your needs
Set yourself free from the time-consuming load of adding wanted data types or data entities during Zendesk to Jira Service Management migration. So you can map typical and custom fields, apart from that modify your data import right in our migration service. You get to preserve the structure of your business data with slight work.
Select a suitable time for data import
Begin by the help desk import whenever it fits into your schedule. Additionally, Help Desk Migration Delta opportunity will let you to export the currently changed records after the historical customer support data was exported. Then, relax and let our platform take care of the rest.
Work with a support pros you can completely be sure of
Don’t worry about having hardships when running your Supported Platform migration. Help Desk Migration support agents is ready to aid you with any issues. With plenty of involvement importing data, our representatives are well-skilled to confirm a successful import of your records.
What Types of Entities Can You Import from Zendesk to Jira Service Management ?
With Help Desk Migration service, you can with ease import and export large amount of varied data types to or from Zendesk to Jira Service Management. Inspect the list of record types you can import implementing automated tool without extra help from tech experts.
Do you have exclusive Zendesk to Jira Service Management import demands?
Let's discuss your specific needs for a personalized data import.
| Zendesk entities | Jira Service Management entities | |
|---|---|---|
| Help Desk | ||
| Agents | Users | |
| Organizations | Organizations | |
| Customers | Customers | |
| Tickets | Issues | |
| Knowledge Base | ||
| Categories | Categories | |
| Sections | Folders | |
| Articles | Contents | |
Find out the way to prepare for Jira Service Management data migration
Prepare for Jira Service Management data migration by checking an in-depth step-by-step guide
Improve Your Zendesk to Jira Service Management Migrate with These Opportunities
Leave behind attachments
Does your targeted customer service tool enable small data storage? Bypass attachments, specially if your current support data loses none of its value without them. The data import time will cut down significantly.
Apply a extra tag to the imported tickets
Apply extra tags to the moved tickets — like so, you won’t misinterpret them with those existing. You may further sort the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Take advantage of the attachment feature to Import inline images
Export the images inserted into tickets as attachments. The data export time might be longer, but the images will stay along on a destination support service platform.
Demo with custom data: Handpick 20 entities for import
If you expect to check how certain entities will look like in the new customer service tool, kick off this free custom Demo and appoint 20 entities for a import.
Move newest data first
Choose this option to transfer your most recent records in a chronological order, from newest to oldest. The option is applicable exclusively to Full Migration.
Migrate side conversations
Transfer effortlessly your ticket side conversations while moving from Zendesk. During the data migration, these conversations will be imported as private comments into your new helpdesk.
Import call recordings
You may demand customer service call recordings for coaching your customer support team. Our tool enhances you import or export them to the destination support service platform as attachments.
What is the cost of your Zendesk to Jira Service Management data migration?
And now to the burning question. How much will it cost to switch from Zendesk to Jira Service Management? The cost will mostly lean on the records volume you want to move, the complexity of your demands, and the features you’ll use or custom work you’ll ask for. Start a Free Demo to test the Migration Wizard performance and learn how much your migration will cost.
Run a Demo to get the priceYour Help Desk Data Migration is Secured at Each and Every Stage
With Help Desk Migration solution, you’ll never have to worry about security of critical data. We commit to the fresh requirements, set constant upgrades, and unfailingly check all systems.
We employ a strict two-factor access policy
Help Desk Migration Wizard takes advantage of two-factor access. What’s more, your company representatives can only export Zendesk data if they have admin access. With these security measures in place, you don't worry about information leakage.
We apply Three-layer
We deliver three layers of business data protection: physical (we take care of our hosting equipment against any attacks), network (we secure our networks against cyber attacks), and app (we take care of your data within our data migration service against forbidden access).
We comply with security levels
We secure your records based on all key security fundamentals. Our Help Desk Migration service possesses an comprehensive set of compliance, and we are expanding it. Presently, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security levels.
Reviews encourages us level up our tool: Few thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Packed Zendesk to Jira Service Management Import in a Couple Clicks
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