Help Desk Migration partner of Freshservice

Quick and Easy Jira Service Management to Freshservice Data Import

Jira Service Management
Freshservice
Encoded conversations, secured servers, advanced authorization methods
Automated method, zero downtime, avoiding any workflow drops
Fair charging to provide a feature + charge balance
Our customers

Businesses among many niches confident in us

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Freshservice vs Jira Service Management: Which ITSM is for You

How Does Jira Service Management to Freshservice Data Migration Perform?

You can do records migration in five simple actions, using our automated migration tool. If you’re managing a complex data structure, feel free to go with our custom method. We’re up for it to comply with your unique requirements.

Step 1. Begin by linking your Jira Service Management and Freshservice solutions

Step 2. Choose the records you want to migrate from Jira Service Management to Freshservice or vice versa

Step 3. Ensure the record fields adjusted and make fixes if required

Step 4. Start a Free Demo to test how the records will look after the export

Step 5. If everything looks excellent, move ahead your Full Migration

Voila! Are you considering to migrate your customer support data from Jira Service Management to Freshservice? Apply our automated and secured data import platform.

Step 1. Contact us for custom help desk data migration

Step 2. Greenlight our team of experts tweak on data migration that fits your distinct data structure

Step 3. Initiate a Demo Migration to look at what your data will look like once migrated

Step 4. Move ahead Full Migration if a new setup looks good to you

Enjoy painless, custom-tailored data export from Jira Service Management to Freshservice, with expert support reps at every phase. Don’t fret. Help Desk Migration expert support reps is up for it to help you in every stage of the migration.

Help Desk Migration Does the Jira Service Management to Freshservice Import and Export Easy and Painless

Don’t allow data migration to distract you from your goals

Our automated migration tool offers an effective solution, whether you’re migrating your customer service operations from Jira Service Management to Freshservice. With just a couple of clicks, your support service platform will be live on a desired system — no need to accept any holdback!

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Data import with security standards

The Migration Wizard will handle your data security during all phases of the migration process. We provide maximal business data guard applying tried runthrough, alongside regulatory compliance, established server preserving, and constant security checks.

Use the migration tool that customers love

With multiple efficient data exports performed by us, Help Desk migration service has earned many service-connected awards and inspiring reviews. And our aim for high standard does not terminate there. Help Desk Migration team proceed to get better our tool and deliver novel capacity to handle we’re including nearly all of your import and export inquirements.

Mapping fields window

Use comprehensive mapping to handle all your needs

Set yourself free from the laborious work of adding absent record types or records amidst Jira Service Management to Freshservice migration. Help Desk Migration service permits you map record fields and transform your data migration. This will retain the original structure of your records straightforwardly on your side.

Select a suitable time for data migration

Select the most suitable time to set up and launch the help desk data import workflow. Besides, Help Desk Migration Delta migration feature will let you to migrate the during migration changed entities once the historical customer service data was migrated. Then, relax and let our migration app make the rest.

Scheduling window
Support illustration

Communicate our proficient support team

Are you trying to cope with challenges with your Supported Platform data import and export? Our service pros is up for it to aid you with any obstacles. With multiple accomplished data migration familiarity, they can fix any hardship associated with your support service data migration or even supply help throughout the complete data import.

What Types of Data Can You Migrate from Jira Service Management to Freshservice ?

With Help Desk Migration service, you can effortlessly migrate sizable volumes of diverse records types to or from Jira Service Management to Freshservice. Review the parameters of records you can import or export implementing automated tool without any assistance from tech experts.

Do you need certain Jira Service Management to Freshservice import or export demands?

Let's discuss your requirements for a customized data migration.

Jira Service Management entitiesFreshservice entities
Help Desk
UsersAgents
OrganizationsDepartments
CustomersRequesters
IssuesTickets
Knowledge Base
CategoriesCategories
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ContentsArticles
Download checklist

Find out the way to prepare for Freshservice data migration

Prepare for Freshservice data migration by checking an in-depth step-by-step guide

Improve Your Jira Service Management to Freshservice Migrate with These Opportunities

Omit attachments

Does your targeted help desk system enable small data storage? Skip attachments, specially if your current data loses none of its value without them. The migration time will decrease significantly.

Create a new tag to the exported tickets

Are you going to work a current platform during migration? To reduce disorder, apply extra tags to the migrated tickets to differentiate them from the remaining ones.

Import inline images as attachments

Don’t want to lose images inserted into the tickets? You can import them to the new help desk solution as attachments.

Test drive our Demo with custom records by transferring 20 entities

If you want to check how certain entities settle in the new help desk system, go for this free custom Demo and select 20 entities for a migration.

Import newest data first

Choose this castomization to transfer your newest records in a chronological flow, from newest to oldest. The option is applicable only to Full Migration.

What is the cost of your Jira Service Management to Freshservice data migration?

And now to the burning question. How much will it cost to switch from Jira Service Management to Freshservice? The cost will largely depend on the business data volume you need to move, the complexity of your specifications, and the features you’ll choose or customizations you’ll request. Set a Free Demo to check the Migration Wizard performance and figure out how much your migration will cost.

Run a Demo to get the price

Your Help Desk Data Import is Secured at Every Phase

With Help Desk Migration service, don't worry about security of business records. We commit to the recent requirements, make frequent upgrades, and consistently test all facilities.

We enforce a strict 2FA access policy

Help Desk Migration Wizard uses 2FA access. Moreover, only users with admin access rights can import your Jira Service Management information. With these security measures in order, you don't worry about information leakage.

We apply Three-layer

Help Desk Migration delivers 3 layers of records security. At the physical level, we defense our hosting facilities from logical and physical breach. At the application level, we cease any illegal entry to your data on our platform. And, finally, on the network layer, we secure our networks from digital abuse.

Follow security regulations

Help Desk Migration accomplishes to leading security levels, providing maximum security for your records. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other major data safety standards. And our extensive compliance set is getting extended.

Reviews encourages us level up our service: Several thoughts from Help Desk Migration clients

Complete Jira Service Management to Freshservice Import in Several Clicks

Export your records from Jira Service Management to Freshservice with ease with no disrupting from what really matters — sorting out your clients’ issues. Help Desk Migration app carries out all the work behind the scenes when you simply enjoy applying your selected platform.
Start data migration

Find out more guides about data import and export

Want to get more? Our help section is constantly updating information on support service improvement and help desk business data import. Take a look at it!

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Frequently Asked Questions

Get started by preparing your Freshservice account, then focus on mapping out your data migration plan. Next, choose a suitable day and document the required adjustments in Jira Service Management and Freshservice before commencing a Free Demo Migration. After a Demo Migration, take a look at the migration reports. For a more detailed walkthrough, consult our Freshservice Data Migration Checklist.

At Help Desk Migration, we prioritize the security and confidentiality of your data. With encryption and secure storage in place, we go the extra mile to ensure your data remains protected during the migration. Learn more about our security policy by visiting our website.

The time it takes to migrate from Zoho Desk to Freshdesk depends on several factors, including the volume of records and attachments being moved and the API limits configured in your accounts. To expedite the process, we suggest adjusting your API limits to accommodate the migration.

Facilitate your Jira Service Management to Freshservice migration effortlessly with our support packages. Take your pick from our Standard, Premium, or Signature plans, or enjoy the convenience of our Concierge Migration Service, expertly managed by our professionals, ensuring a smooth and worry-free switch.

Experience a seamless transition to Freshservice by using our Free Demo option before initiating the Full Data Migration. With our powerful tool, you have two convenient choices to preview your data on Freshservice.

Option 1: Demo Migration

Our tool will automatically select a representative sample of 20 tickets and 20 articles from your existing data. This allows you to witness how your information will appear on Freshservice, providing you with a clear understanding of the migration outcome.

Option 2: Custom Migration

For a more tailored approach, you can manually handpick up to 20 specific tickets and 20 articles with extensive responses or attachments. This empowers you to migrate the most relevant and critical information, ensuring a focused and efficient transition to Freshservice.

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