Jira Service Management to Freshservice
Trouble-free, no special know how or coding required. A complete Jira Service Management to Freshservice data migration tool.
The best Jira Service Management to Freshservice tool made for youThere’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and moneyAvoid the system analysis and tool development processes. Simply pick the records you need to transfer and start the transition right away.
Easy transition processNo specific expertise needed. Just select what data will go to the target solution and see the wonders happening.
Data structure maintenanceTransfer your help desk data in full to make certain that no ticket has lost vital customer service details.
Afraid that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool is as easy to use as possible.
Connect the platforms, pick records, click ok, and the migration is ready!
Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is priority
You data is everything which is why we developed a system that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
Pick data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.
If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Apart from producing great customer support services, we always aim to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are always making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from Jira Service Management to Freshservice
Strong safety of your dataThe migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department.
Excellent data mappingOur system allows mapping standard and custom fields, thus letting you make sure that the data end up in the right destinations in Freshservice.
Sustained connection between object and peopleWhen migrating your records from Jira Service Management to Freshservice we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Jira Service Management to Freshservice
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Jira Service Management to Freshservice work
Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Jira Service Management to Freshservice.
Connect Jira Service Management
Complete the form with necessary credentials to permit our data migration tool to fetch data from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs.
Migrate limited amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Freshservice all data
When everything's tested, find a quiet time with the least load on the support department and start migrating from Jira Service Management to Freshservice.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
Let an expert perform your Freshservice import
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