Help Desk Migration partner of Zendesk

The User-friendly and Problem-free Kustomer to Zendesk Data Import Service You'll Discover

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Zendesk
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Automated approach, zero time-out, excluded workflow breaks
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How Kustomer to Zendesk Data Migration Works

You can carry out data migration in five simple steps, applying our automated migration service. If you’re dealing with a elaborate data structure, feel free to choose our custom route. We’re up for it to meet your special demands.

Step 1. Connect your Kustomer and Zendesk platforms

Step 2. Select the information you need to import from Kustomer to Zendesk or vice versa

Step 3. Ensure the record fields placed and fix up if required

Step 4. Get the ball rolling a Free Demo to preview how your records will look after the migration

Step 5. If everything looks good, continue the Full migration

Voila! Are you all set to export from Kustomer to Zendesk? Select our fully automated solution to gain time and resources without damaging excellence.

Step 1. Contact us for tailored help desk data import

Step 2. Empower our team of professionals adjust on data data import that suits your non-standard data structure

Step 3. Perform Demo Migration to look at what your historic data will be after the import

Step 4. Move ahead your Full Migration if a fresh setup is excellent to you

Enjoy painless, customized data import from Kustomer to Zendesk, with qualified support service at each stage. No worries. Our qualified support service is in place to help you throughout the process.

Help Desk Migration Is Best Business Tool When Exporting from Kustomer to Zendesk

Focus on your core goals. We'll deal with the heavy lifting

Whether you’re importing from Kustomer to Zendesk, make use of our automated migration service. It will permit you to import or export all your data to a selected help desk in just a couple of clicks. Thus, you can receive your migration done quickly without putting pivotal tasks on the shelf.

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Data import and export complies with security requirements

The Migration Wizard will handle your data security during all phases of the migration process. We deliver maximum customer service records safety incorporating tried modes, with regulatory compliance, suitable server maintenance, and constant security analysis.

Use the migration solution that clients praise

Myriads of efficient migrations and lots of awards and gratifying feedback can assure the high standard of our migration service. What’s more, we don’t stop there. We go ahead to grow our app and present useful options to ensure we’re covering most of your data import needs.

Mapping fields window

Use comprehensive mapping to deal with your most complex needs

Help Desk Migration tool will relieve you from copy-pasting records or making wanted data types during Kustomer to Zendesk migration. So you can map regular and custom-made ticket fields, or else transform your data import right in our tool. You sustain the structure of your business data with minor job.

Pick a fitting time for data import

Pick the most fitting time to initiate the help desk import process. What’s more, Help Desk Migration Delta migration option will let you to export the freshly changed records after the historical records was imported. Then, relax and let our migration app handle the rest.

Scheduling window
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Work with a support representatives you can completely be sure of

Are you fighting challenges with your Supported Platform data import? Empower Help Desk Migration support team search into your obstacle. With years of successful data import and export mastery, they can fin a solution to any challenge linked with your customer support migration or even offer help during the total data import and export.

What Records Can You Import from Kustomer to Zendesk ?

With Help Desk Migration app, you can with ease import or export sizable portions of varied data types to or from Kustomer to Zendesk. Take a look the selection of data types you can import making use of automation without extra assistance from tech representatives.

Do you need especial Kustomer to Zendesk import inquirements?

Schedule a call and tell us about a customized data import.

Kustomer entitiesZendesk entities
Help Desk
TeamsGroups
UsersAgents
CompaniesOrganizations
CustomersCustomers
ConversationsTickets
Knowledge Base
CategoriesCategories
Sub CategoriesSections
ArticlesArticles

Elevating Zendesk Data Import Efficiency

Elevate your Zendesk data import game with Help Desk Migration. Our Zendesk import solutions cover every aspect, from Zendesk CSV import to custom field integration, including custom user field and custom organization field mapping. We ensure that email addresses and business rules are meticulously handled throughout the process.

With our import app, you can choose from various import types and options, making Zendesk import automation a breeze. Whether you're dealing with CSV data files, ticket imports, or additional import types, Help Desk Migration has the tools to simplify your Zendesk import process.

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Find out the way to prepare for Zendesk data migration

Prepare for Zendesk data migration by checking an in-depth step-by-step guide

Elevate Your Kustomer to Zendesk Export with These Options

Transfer content versions of your help center

Get your multilingual help center articles to your target help desk system easily! Take advantage of our “Migrate content translations” opportunity and transfe translated versions of each article automatedly.

Omit attachments

Does your future customer service tool provide compact data storage? Omit attachments, specially if your historical support service data lose no track of processes without them. The data import and export time will decrease remarkably.

Create a extra tag to the imported tickets

Are you going to run a source help desk tool during data migration? To get rid of mess, take advantage of extra tags to the exported tickets to mark out them from the existing ones.

Migrate inline images as attachments

Don’t want to lose images fixed into the tickets? You can migrate them to the targeted help desk platform as attachments.

Give a try to our Demo with custom records by moving 20 entities

If you need to see how chosen entities will look like in the destination platform, start this free custom Demo and choose 20 entities for a test.

What is the cost of your Kustomer to Zendesk data migration?

And now to the burning question. How much will it cost to switch from Kustomer to Zendesk? The cost will mostly build upon the data volume you want to move, the complexity of your specifications, and the features you’ll select or custom work you’ll inquire. Start a Free Demo to check the Migration Wizard work and learn how much your data transfer will cost.

Run a Demo to get the price

Your Help Desk Data Import is the Whole Way Along

Help Desk Migration solution ensures endless migration options with no compromising on security. We regularly audit all facilities and make improvements, so that your data is protected matching to the fresh standards.

We enforce a firm two-factor authentication policy

Help Desk Migration Wizard secured your data from illegal acquiring access with 2FA authentication. Additionally, only your agents with admin access rights can export your Kustomer data. With these security features arranged, you won’t have to worry about data leak.

Three-layer data protection

We deliver three levels of records safety: physical (we secure our hosting facilities against physical and logical breach), network (we take care of our networks against digital attacks), and app (we secure your business records within our migration platform against unlawful log in).

We meet safety levels

We protect your data based on all major security levels. Help Desk Migration service possesses an comprehensive set of compliance, and we keep expanding it. These days, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety principles.

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Thinking about switching to Zendesk?
Give it a try.

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Complete Kustomer to Zendesk Import in a Couple Clicks

Import your records from Kustomer to Zendesk without difficulty with no disorganizing from what actually matters — resolving your clients’ concerns. Help Desk Migration solution takes on all the work behind the scenes while you simply enjoy respond to your clients tickets your selected platform.
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Frequently Asked Questions

To prepare for migrating to Zendesk, there are a few steps you should follow. First, audit your Kustomer account data and remove duplicate records. Then, turn off triggers and automation in your Zendesk. Next, create an account in the Migration Wizard and connect the Source and Target platforms. Choose which objects to migrate and map the fields to avoid issues. After that, start the Zendesk migration and download the reports when finished. You can review the following checklists for more detailed guidance:

Help Desk Migration can automatedly transfer various types of records from Kustomer to Zendesk, such as tickets, groups, agents, contacts, ticket attachments, ticket private and public notes, ticket custom fields, organization custom fields, contact custom fields, Created_at, Updated_at, Closed_at, knowledge base articles with folders, categories, and inline images.

The duration of Kustomer to Zendesk migration depends on the quantity of data and attachments you have, as well as the API limits of your Kustomer and Zendesk accounts. If you have high API limits, the help desk migration will be fast.

To ensure a smooth migration from Kustomer to Zendesk, there are several preparatory steps that you need to undertake.

  • Replicate the custom fields that you have in Kustomer on Zendesk.
  • Set up saved replies (macros) on Zendesk.
  • Create agent profiles that match those in Kustomer.
  • Activate the Help Center to transfer the knowledge base records.
  • Switch off triggers and automation in Zendesk.
  • Disable ticket conditions in Zendesk.

You don't need coding skills or specific expertise to transfer your customer records with the Migration Wizard. The onboarding process is quick and intuitive, and the automated service will guide you through simple steps to configure your migration from Kustomer to Zendesk.

Absolutely! The Migration Wizard allows you to transfer data from several Kustomer accounts. However, remember that you need to set up a separate Demo Migration for each account to ensure a smooth and successful migration to Zendesk

There are no limitations on the number of help desk records you can migrate from Kustomer to Zendesk. However, it's important to note that the duration of the help desk migration is influenced by the volume of imported records. To speed up the migration process, you may want to request to increase your API limits beforehand or skip attachments.

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