Intercom to Zendesk
migration serviceHelp Desk Migration partner of Zendesk

Extremely easy, no special know how or programming required. A complete Intercom to Zendesk data migration instrument.

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The best Intercom to Zendesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Just pick customer info you need to move and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just pick what data will go to the new solution and observe the magic happening.
Data structure maintenance
Transfer your help desk info in full to make sure that no ticket has lost vital customer service information.
Effortless procedure

You don’t have to bother about coding or constantly control each piece of info moved.

Just attach both platforms, choose what you want to migrate and let the tool deal with the remainder.

Preserved connections

From sender information to phone number connection, your entire database will keep their prior data structure maintained.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive how you expected.

Security is priority

Information is key which is why we designed a system that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You’re in control

Take complete control of your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Except producing great customer service, we always aim to develop our customer service.

As a team, we want you to experience best possible service, which is why we are always putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from Intercom to Zendesk

Castle gates

Strong safety of your records

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields, thus helping you to be sure that the records end up in the right places in Zendesk.

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Sustained association between object and people

When migrating your records from Intercom to Zendesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Intercom to Zendesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Intercom to Zendesk work

  • Get ready

    Start with creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Intercom to Zendesk.

  • Fill out the form with required credentials to make it possible for our data migration tool to access information from your current help desk.

  • Connect Zendesk

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences.

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Zendesk all data

    When everything's tested out, choose a quiet time with the least load on the support staff and begin migrating from Intercom to Zendesk.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Zendesk import

Our team would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation

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