Help Desk Migration partner of Zendesk

Easy and Quick Help Scout to Zendesk Data Migration

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Automated method, don't have time-out, avoiding any workflow drops
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How Help Scout to Zendesk Data Migration Runs

Our automated migration solution allows you import and export records in a few simple actions. If you’re trying to organize a elaborate data structure, feel free to select our tailored mode. We’re in place to fulfill your non-standard demands.

Step 1. Link your Help Scout and Zendesk solutions

Step 2. Choose the data you need to migrate from Help Scout to Zendesk or vice versa

Step 3. Make sure the record fields align and make fixes if required

Step 4. Launch a Free Demo to preview how the records will look after the export

Step 5. If everything is right, proceed your Full Migration

Ta-da! Ready to import from Help Scout to Zendesk? Benefit from our secure and automated data import platform.

Step 1. Reach out to our support team to begin working on customized migration

Step 2. Have Help Desk Migration migration ninjas guide you through your personalized migration

Step 3. Perform a Demo Migration to check what your data will be once migrated

Step 4. Go ahead with Full Migration if a fresh setup looks good to you

Enjoy secured, personalized data migration from Help Scout to Zendesk, with expert support service at each stage. No worries. Help Desk Migration expert support service is ready to help you all over the workflow.

Help Desk Migration Is Your Perfect Service When Exporting from Help Scout to Zendesk

Don’t allow data migration to mislead you from your tasks

Whether you’re moving from Help Scout to Zendesk, call into play our automated migration service. It will help you to migrate all your data to a chosen help desk in just a couple of clicks. Thus, you can receive your import completed quickly without putting critical processes without putting it off.

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Data import with security standards

The Migration Wizard will take care of your data security during all phases of the migration process. To ensure the highest guard of your help desk data whether they are in import or at rest, we apply valid practices. Here is contained running proper security audits, reserving our servers secured, complying with numerous directs, and more.

Choose the migration tool that clients love

Lots of goal-achieved data import and exports and a lot of awards and inspiring mentions can confirm the high quality of Help Desk migration service. And our pursuit of value does not hold there. Help Desk Migration team go ahead to develop our app and offer novel capabilities to handle we’re including all your data migration requests.

Mapping fields window

Apply easy mapping to cover all your needs

Free yourself from the time-consuming chore of adding lacking data types or business data amidst Help Scout to Zendesk migration. Our service lets you map entities and adapt your data migration. You preserve the structure of your records with minor job.

Select a suitable time for data import

Select the most suitable time to start the help desk data import workflow. Begin by migrating historical records and later move ahead to the Delta opportunity to move your freshly changed data. Then, relax and greenlight our platform handle the rest.

Scheduling window
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Work with a support agents you can completely be sure of

Are you having hardships with your Supported Platform data import and export? Help Desk Migration support representatives is ready to assist you with any tasks. With lots of involvement migrating data, our experts are well-skilled to confirm a accomplished import of your support data.

What Data Can You Import from Help Scout to Zendesk ?

With our Migration service, you can simply migrate big portions of various records entities to or from Help Scout to Zendesk. Review the list of data types you can import applying automation service without extra guidance from tech support team.

Do you have exclusive Help Scout to Zendesk migration demands?

Let's discuss your requirements for a customized data import.

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Download checklist

Find out the way to prepare for Zendesk data migration

Prepare for Zendesk data migration by checking an in-depth step-by-step guide

Enhance Your Help Scout to Zendesk Migrate with These Functions

Bypass attachments

Does your destination help desk platform deliver small data storage? Omit attachments, especially if your historical support service data drop none of its value without them. The data import and export time will scale down greatly.

Choose a additional tag to the migrated tickets

Are you going to work a current help desk system during data import? To exclude chaos, apply tags to the imported tickets to distinguish them from the left ones.

Import inline images as attachments

Import the images added into tickets as attachments. The data export time might take more time, but the images will stay along on a new help desk platform.

How much does Help Scout to Zendesk data migration cost?

How much will you need to invest in the switch from Help Scout to Zendesk? The cost will mostly depend on the business data volume you want to migrate, the complexity of your demands, and the options you’ll choose or customizations you’ll inquire. Start a Free Demo to test the Migration Wizard performance and find out how much your data switch will cost.

Run a Demo to get the price

Your Help Desk Data Import is the Whole Way Through

Employing Help Desk Migration app, don't worry about safety of critical data. We properly scan all servers and make improvements, so that your business data is safe according to the latest recommendations.

We apply a strict two-factor access policy

Help Desk Migration Wizard secured your business data from unauthorized acquiring access with 2FA access. Additionally, only your business reps with admin rights can export your Help Scout records. Combined, these safety measures eliminate the dangers of information leakage.

Three-layer business data security

We deliver 3 levels of data protection: physical (we take care of our hosting equipment against physical and logical intrusion), network (we secure our networks against digital abuse), and app (we secure your data within our importing platform against forbidden log in).

We comply with security levels

We take care of your business data based on all essential security principles. Help Desk Migration has an broad list of compliance, and we are growing it. Presently, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security levels.

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All-packed Help Scout to Zendesk Import in a Few Clicks

Import your records from Help Scout to Zendesk conveniently and with no disrupting your utmost objective of setting right your clients’ requests.
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Find out more helpful insights about data migration

Interested to get more? Our resources is constantly updating information on support service advancement and help desk data import and export. Explore it today!

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Frequently Asked Questions

Prepare your Help Scout account for migration by auditing and cleansing data. Plan the migration by selecting a date, creating a checklist of settings, turning off the source tool, and applying settings to Zendesk. Initiate the data transfer process and compare the IDs of the source and target for a successful migration. Review our step-by-step checklists for guidance:

Help Desk Migration allows for a seamless transition from Help Scout to Zendesk, migrating important records such as tickets, groups, agents, contacts, companies, ticket attachments, ticket private and public notes, inline images, ticket and contact custom fields, CC in tickets, and Created_at, Updated_at, and Closed_at dates. Additionally, the Help Scout to Zendesk migration includes knowledge base articles with folders, categories, attachments, tags, and inline images.

To migrate from Help Scout to Zendesk, you will need to gather access credentials from both help desk platforms, including your organization’s Zendesk URL and the Docs API of Help Scout for migrating knowledge base data. Additionally, sign in to the Zendesk and Help Scout accounts.

To ensure a successful Help Scout to Zendesk migration, start by running a Free Demo Migration. This allows you to test the data transfer process and review the results table for any migrated, failed, or skipped records. Download the reports and copy the record IDs to verify the accuracy of all transferred data. If everything looks good, you can proceed with the Full Data Migration for a hassle-free transition.

By default, organization custom fields will not be transferred from Help Scout to Zendesk during a migration. However, if you require a tailored migration, you can request a Custom Demo by setting up a Demo Migration and contacting our support team.

The duration of your Help Scout to Zendesk migration is determined by the amount of data and attachments you're transferring and the API limits of both platforms. Higher API limits enable faster migration.

To ensure a smooth migration from Help Scout to Zendesk, there are a few data and settings changes that you need to make. These include:

  1. Creating custom fields with a matching 'type' in Zendesk.
  2. Setting up saved replies (macros) in Zendesk.
  3. Creating agent profiles in Zendesk.
  4. Activating the Help Center in Zendesk.

At Help Desk Migration, we offer a variety of resources to make your migration process as smooth as possible. Here are some of the resources you can access:

  • Help Center: Our Help Center contains a wealth of information about migrating from Help Scout to Zendesk, including step-by-step guides, FAQs, and best practices.
  • Blog: Our blog features articles with tips and tricks to help you optimize your migration process and ensure a successful data transfer.
  • Support team: Our support team will assist you with any questions or issues you may have during the migration process.
  • Free Demo Migration: You can run a Free Demo Migration to test the migration process and see how your data will look in Zendesk before proceeding with the full migration.
  • Support packages: Choose a support package that suits your needs, such as Standard, Premium, or Signature, for seamless migration from Help Scout to Zendesk.
  • Concierge Migration Service: select this option for full assistance and let our team handle the entire process.

We're here to help you every step of the way!

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