Freshdesk to Salesforce Service Cloud
migration service

Name: Freshdesk to Salesforce Service Cloud migration service. Secure and Automated.
Brand: Freshdesk-Salesforce Service Cloud migration
SKU: Freshdesk to Salesforce Service Cloud
Rating: 5 (8 reviews)

Smooth, no special know how or programming required. A complete Freshdesk to Salesforce Service Cloud data migration software.

Your best tool for Freshdesk to Salesforce Service Cloud data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.

Save on resources

Avoid complex data audit and code development processes. Simply decide on what data you need to move and set off with the transition immediately.

Simple transition process

No tech expertise required. Just choose what data will go to the target platform and enjoy the magic happening.

Record structure maintenance

Move your help desk info in full to make certain that no ticket has lost essential customer support details.

Easy procedure

No need to worry about coding or constantly watch each piece of info transferred.

Just attach both platforms, choose what you need to take to a new database and let the tool do the remainder.

Preserved data links

From sender information to phone number connection, all you records will keep their initial data structure untouched.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive where you expected.

Security is paramount

Information is key which is why we created a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You control the process

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it will be possible to select the data arrangement, when it starts, and how.

Our tech engineers considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Outside of providing great customer service, we always strive to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to enhance the general experience.

Reasons to use Help Desk Migration to migrate data from Freshdesk to Salesforce Service Cloud

Strong privacy of your records

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department.

Exceptional data mapping

Our service allows mapping standard and even custom fields, thus helping you to ensure that the data end up being in the right destinations in Salesforce Service Cloud.

Retained relation between object and people

When migrating your data from Freshdesk to Salesforce Service Cloud we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

What you may migrate from Freshdesk to Salesforce Service Cloud

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshdesk to Salesforce Service Cloud work

Prepare
Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Freshdesk to Salesforce Service Cloud.
Connect Freshdesk
Fill out the form with requested credentials to allow our data migration tool to fetch records from your current help desk.
Link Salesforce Service Cloud
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
Select objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences.
Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Salesforce Service Cloud everything
When everything's tested out, find a quiet time with the minimal load on the support department and begin migrating from Freshdesk to Salesforce Service Cloud.