Freshdesk to Salesforce Service Cloud
migration service
Smooth , no special know how or programming required. A complete Freshdesk to Salesforce Service Cloud data migration software.
Freshdesk to Salesforce Service Cloud
Your best tool for Freshdesk to Salesforce Service Cloud data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and code development processes. Simply decide on what data you need to move and set off with the transition immediately.Simple transition process
No tech expertise required. Just choose what data will go to the target platform and enjoy the magic happening.Record structure maintenance
Move your help desk info in full to make certain that no ticket has lost essential customer support details.Easy procedure
No need to worry about coding or constantly watch each piece of info transferred.
Just attach both platforms, choose what you need to take to a new database and let the tool do the remainder.
Preserved data links
From sender information to phone number connection, all you records will keep their initial data structure untouched.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive where you expected.
Security is paramount
Information is key which is why we created a method that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
You control the process
Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Efficient out-of-the-box solution
In only a few buttons to press it will be possible to select the data arrangement, when it starts, and how.
Our tech engineers considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer service first
Outside of providing great customer service, we always strive to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from Freshdesk to Salesforce Service Cloud
Strong privacy of your records
The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in Salesforce Service Cloud.Next
Retained relation between object and people
When migrating your data from Freshdesk to Salesforce Service Cloud we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshdesk to Salesforce Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to Salesforce Service Cloud work
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Prepare
Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Freshdesk to Salesforce Service Cloud.
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Connect Freshdesk
Fill out the form with requested credentials to allow our data migration tool to fetch records from your current help desk.
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Link Salesforce Service Cloud
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Salesforce Service Cloud everything
When everything's tested out, find a quiet time with the minimal load on the support department and begin migrating from Freshdesk to Salesforce Service Cloud.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Salesforce Service Cloud import
Our staff would be more than happy to perform a personalized migration if you have specific demands.
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