Help Desk Migration partner of Freshdesk

Reliable Gorgias to Freshdesk data migration service

Gorgias
Freshdesk
based on over 1000+ reviews from and others

Encoded chats, safe servers, newest authorization ways

Automated process, no downtime, reduced workflow pauses

Deal charging to ensure a feature + fee balance

Our customers

Businesses across various fields pick us

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What Data Can You Migrate from Gorgias to Freshdesk ?

With Help Desk Migration app, you can painlessly migrate hefty portions of varied records types to or from Gorgias to Freshdesk. Examine the set of data entities you can import or export implementing automation without extra help from tech support team.

Do you look for especial Gorgias to Freshdesk import requirements?

Let's discuss your specific needs for a unique data import.

Gorgias entities Freshdesk entities
Help Desk
Agents Agents
Customers Contacts
Tickets Tickets
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How Does Gorgias to Freshdesk Data Migration Make It?

Our automated migration app greenlights you export and import records in five simple moves. If you’re dealing with a elaborate data structure, feel free to select our tailored mode. We’re ready to satisfy your non-standard requirements.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Grow Your Gorgias to Freshdesk Export with These Features

  • Leave behind attachments

    Does your expected help desk system offer definite data storage? Omit attachments, specially if your historical support service data loses none of its value without them. The data migration time will decrease considerably.

  • Apply a new tag to the imported tickets

    Add tags to the moved tickets — just like that, you won’t confuse them with the existing. You may further arrange the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

  • Take advantage of the attachment feature to Migrate inline images

    Don’t want to lose images embedded into the tickets? You can import them to the desired help desk solution as attachments.

  • Demo with custom data: Handpick 20 entities for transfer

    If you expect to see how certain entities look like in the desired help desk, go for this free custom Demo and hand-pick 20 entities for a test.

Your Help Desk Data Import and Export is the Whole Way Through

Help Desk Migration tool enables every import functions with no compromising on safety. We regularly check all servers and make advancements, so that your data is shielded matching to the fresh recommendations.

We employ a firm 2FA access policy

Help Desk Migration Wizard uses 2FA access. Besides, only your business reps with admin access rights can export your Gorgias records. Linked, these safety measures eliminate the risk of information leakage.

3-level business data safety

Help Desk Migration enables 3 layers of business data safety. At the physical layer, we shield our hosting facilities from any breach. At the application level, we cease any unlawful log in to your business records on our platform. And, finally, on the network level, we secure our networks from digital abuse.

We satisfy safety regulations

We take care of your business records based on all required security standards. Help Desk Migration service possesses an extended list of compliance, and we are enlarging it. Presently, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety fundamentals.

What is the cost of your Gorgias to Freshdesk data migration?

And now to the burning question. How much will it cost to switch from Gorgias to Freshdesk? The cost will largely depend on the records volume you require to move, the complexity of your specifications, and the features you’ll select or custom work you’ll request. Set a Free Demo to check the Migration Wizard work and find out how much your data switch will cost.

Run a Demo to get the price

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Download checklist

Find out the way to prepare for Freshdesk data migration

Prepare for Freshdesk data migration by checking an in-depth step-by-step guide

Frequently Asked Questions

To migrate your customer data to Freshdesk, start by checking what needs to be moved and configuring the appropriate settings. Once you've done that, begin the migration process and check the reports to ensure everything is transferred correctly. If you need help, consider doing a Migration Planning session with us and setting up a Free Demo to better understand the process.

Help Desk Migration lets you automatedly move the following records from Gorgias to Freshdesk:

  • tickets, groups, agents, contacts, companies, ticket attachments, ticket private and public notes, Created_at, Updated_at, Closed_at;
  • knowledge base articles with folders and categories, knowledge base attachments, and inline images.

You don’t need any technical expertise to migrate from Gorgias to Freshdesk. Our Migration Wizard takes care of everything for you. The onboarding process is quick and easy to follow, and our automated service will guide you through each step of the migration process.

Keeping your data safe and secure is our top priority at Help Desk Migration. We use encryption and secure storage to keep your data safe during migration. We comply with all necessary certifications, and you can learn more about our security policy here.

The time it takes to migrate from Gorgias to Freshdesk depends on the number of records and attachments you have and the API limits of your Gorgias and Freshdesk accounts. If you have higher API limits, the migration will be faster. Optimizing your API limits is best to ensure a smooth and timely migration.

To ensure a seamless migration from Gorgias to Freshdesk, try the Free Demo Migration feature to test the data transfer. Check the results table for migrated, failed, and skipped records, download the reports, and copy the record IDs to ensure everything has transferred correctly. Adjust the mapping in the settings to get the best migration results if necessary.

You can move all your help desk data from Gorgias to Freshdesk. But the bigger the attachments and the more records you have, the longer it will take. Consider skipping attachments and checking your Source data before migration to speed up the process.

Packed Gorgias to Freshdesk Import in a Couple Clicks

Migrate your business data from Gorgias to Freshdesk with no bother and with no disorganizing your utmost aim of putting right your customers’ issues.

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