Jira Service Management to Zendesk
migration service
Smooth , no special skill set or programming required. A complete Jira Service Management to Zendesk data migration instrument.
Jira Service Management to Zendesk
Your best tool for Jira Service Management to Zendesk data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and script development processes. Simply pick customer info you need to transfer and start the transition when comfortable.Easy transition process
No specific expertise required. Just pick what data will go to the target solution and observe the wonders happening.Record structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing essential customer support information.Automated migration
Worried that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool accessible as it can possibly be.
Link the help desks, select data, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is paramount
Information is everything which is why we developed a system that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Data mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Outside of providing great customer service, we always strive to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from Jira Service Management to Zendesk
Strong safety of your records
The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in Zendesk.Next
Sustained connectivity between object and people
When migrating your data from Jira Service Management to Zendesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Jira Service Management to Zendesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Jira Service Management to Zendesk work
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Prepare
Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Jira Service Management to Zendesk.
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Link Jira Service Management
Complete the form with requested credentials to make it possible for our data migration tool to retrieve records from your current help desk.
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Link Zendesk
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Zendesk all data
Once everything's tested out, determine a quiet time with the least load on the support staff and begin migrating from Jira Service Management to Zendesk.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Zendesk import
Our staff would be more than happy to perform a custom migration in case you have specific requirements.
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