Help Desk Migration partner of Zendesk

The Most Intuitive and Problem-free ServiceNow to Zendesk Data Migration App You'll Meet

ServiceNow
Zendesk
Encoded dialogues, secured servers, newest authorization ways
Automated process, no downtime, reduced workflow pauses
Reasonable pricing to ensure a function + fee balance
Our customers

Companies across different sectors select us

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How Does ServiceNow to Zendesk Data Migration Run?

Our automated migration service empowers you export and import records in five simple moves. However, if you have special needs or a special data structure, feel free to go with a custom route.

Step 1. Start by connecting your ServiceNow and Zendesk solutions

Step 2. Pick the information you want to import from ServiceNow to Zendesk or vice versa

Step 3. Match your data in ServiceNow and Zendesk and do the necessary changes if they don’t

Step 4. Check the results by launching Free Demo Migration

Step 5. If the data migration is superior to you, go with Full Data Migration

That’s it! Are you considering to import your data from ServiceNow to Zendesk? Use our automated and secured data import app.

Step 1. Contact us for customized help desk migration

Step 2. Empower our team of experts customize on data import and export that fits your specific data structure

Step 3. Begin a Demo Migration to look at what your data will look like once imported

Step 4. If everything is superior, proceed your Full Data Migration

Enjoy painless, customized data export from ServiceNow to Zendesk, with savvy support at every stage. Worry not. Help Desk Migration savvy support is in place to help you in every stage of the process.

Help Desk Migration Is Best Business Solution When Moving from ServiceNow to Zendesk

Focus on your main business. We'll take the heavy lifting

Whether you’re importing from ServiceNow to Zendesk, use our automated migration solution. It will allow you to import or export all your records to a targeted platform in just a few clicks. Thus, you will be able to receive your import or export accomplished quickly without putting urgent tasks on the back burner.

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Data migration meets security standards

The Migration Wizard will covers your data security during all phases of the migration process. We deliver utmost customer support data safety incorporating tried procedures, which includes regulatory compliance, accepted server safeguarding, and frequent security checks.

Select the migration app that customers praise

A collection of goal-achieved data import and exports and many awards and favorable feedback can prove the high quality of Help Desk migration service. Besides, we don’t stop there. As long as Help Desk Migration's calling is to comprise all your import and export requirements, we keep improving our app and oftentimes increase it with novel options.

Mapping fields window

Use intuitive mapping to handle all your needs

Rescue yourself from the challenging load of adding absent record types or records along ServiceNow to Zendesk migration. So now you can map starting and custom data fields, apart from that modify your data import and export right away our migration app. You get to preserve the system of your records with small work.

Choose a appropriate time for data migration

Choose the most appropriate time to start the help desk migration operation. What’s more, our Delta migration feature will allow you to export the freshly updated data entities after the historical customer support data was exported. Then, relax and allow our service handle the rest.

Scheduling window
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Work with a support representatives you can fully rely on

Are you fighting tasks with your Supported Platform data migration? Greenlight our support pros explore your setback. With multiple accomplished data import and export mastery, they can settle any issue joined with your customer support migration or even supply assistance along the complete record migration.

What Kind of Entities Can You Migrate from ServiceNow to Zendesk ?

With Help Desk Migration tool, you can without difficulty import or export huge amount of varied data types to or from ServiceNow to Zendesk. Examine the details of record types you can import making use of automated tool without extra guidance from tech support team.

Do you want particular ServiceNow to Zendesk import or export requirements?

Let's discuss your specific needs for a unique data import.

ServiceNow entitiesZendesk entities
Help Desk
GroupsGroups
Users(Admins)Agents
CompaniesOrganizations
UsersCustomers
IncidentsTickets
Knowledge Base
Knowledge BasesCategories
CategoriesSections
ArticlesArticles

Mastering Zendesk Data Migration

Unlock the full potential of Zendesk with Help Desk Migration's expertise in Zendesk import and data migration. Our Zendesk import process is designed to meet your needs, from the most straightforward CSV imports to complex tasks like custom user field and custom organization field mapping. You can trust us to handle your email addresses and business rules with precision.

Our CSV import feature supports multiple import types and options, ensuring that your Zendesk import automation is efficient and error-free. Whether you're performing ticket imports, bulk user imports, or bulk organization imports, Help Desk Migration provides the flexibility you need to manage your data seamlessly.

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Find out the way to prepare for Zendesk data migration

Prepare for Zendesk data migration by checking an in-depth step-by-step guide

Grow Your ServiceNow to Zendesk Import with These Opportunities

Omit attachments

Does your expected help desk solution enable definite data storage? Bypass attachments, specially if your current data loses none of its value without them. The data migration time will decrease greatly.

Create a extra tag to the exported tickets

Add extra tags to the imported tickets — so, you won’t mess them with those existing. You may further classify the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

Demo with custom data: Choose 20 entities for export

Don't waste your time on guessing. Make certain you know totally what the entities settle after you’ve imported them. Our Demo with custom data greenlights you pick 20 entities for a test transfer.

What is the cost of your ServiceNow to Zendesk data migration?

And now to the burning question. How much will it cost to switch from ServiceNow to Zendesk? The price will largely build upon the records volume you require to move, the complexity of your specifications, and the features you’ll select or customizations you’ll request. Start a Free Demo to check the Migration Wizard performance and learn how much your data switch will cost.

Run a Demo to get the price

Your Help Desk Data Import and Export is Secured at Each and Every Phase

With Help Desk Migration tool, don't worry about safety of critical records. We frequently audit all servers and make advancements, so that your business data is safe according to the latest requirements.

We enforce a rigid 2FA access policy

Our Migration Wizard guards your records from illegal getting access with two-factor access. On top of that, only your business reps with admin access rights can import your ServiceNow data. With these safety functions in order, you don't worry about data leakage.

We use 3-layer

We offer 3 levels of data protection: physical (we protect our hosting equipment against physical and logical attacks), network (we protect our networks against digital abuse), and application (we take care of your business data within our data migration solution from prohibited access).

We fulfill protection regulations

We take care of your data based on all key security standards. Help Desk Migration has an extended list of compliance, and we are expanding it. These days, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security levels.

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Thinking about switching to Zendesk?
Give it a try.

Reviews motivates us level up our solution: Few thoughts from our customers

Complete ServiceNow to Zendesk Migration in Several Clicks

Migrate your business data from ServiceNow to Zendesk with no bother and without disorganizing your supreme mission of addressing your clients’ inquiries.
Start data migration

More information about data import and export

Want to learn more? Our knowledge base is full of information on customer service enhancement and help desk platforms import. Take a look at it!

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Frequently Asked Questions

To start transferring your data from ServiceNow to Zendesk, follow these steps:

  • Preparing your customer service software for the migration.
  • Plan the data migration and select a suitable date when your team and source data are ready.
  • Make a checklist of what needs to be turned off on your current tool and what settings you must apply on Zendesk.
  • Initiate the data migration process.
  • After the data transfer to Zendesk, review the reports and results to ensure everything is accurate.

For more detailed information, take a look at the following checklists:

You can use Help Desk Migration to transfer records, such as:

  • tickets, groups, agents, contacts, companies, ticket attachments, ticket private and public notes, ticket custom fields, Created_at, Updated_at, Closed_at
  • knowledge base articles with folders and categories, knowledge-base attachments, knowledge-base tags, and inline images

Not entirely. The data migration depends on the migration pair and the functionality of both platforms. For instance, Zendesk doesn’t have the same record types as ServiceNow, such as problems and changes. In this case, you’ll need to request a Custom Data Migration to import them.

The time it takes to migrate from ServiceNow to Zendesk depends on several factors, such as the number of records you have and their attachments, as well as the API limits of your ServiceNow and Zendesk accounts. If your API limits are high, the data migration will be fast.

To get ready for the data migration from ServiceNow to Zendesk, you should do the following things:

  • Set up the same custom fields you have on ServiceNow.
  • Configure saved replies (macros) on Zendesk.
  • Create agent profiles on Zendesk that match the ones on ServiceNow.
  • Enable the Help Center to transfer the knowledge base records.
  • Turn off triggers and automation in Zendesk.
  • Deactivate ticket conditions in Zendesk.

To ensure a successful data migration from ServiceNow to Zendesk, follow these best practices:

  • Perform a Free Demo Migration to test the data transfer.
  • Check the results table for migrated, failed, or skipped records.
  • Download the reports and copy the record IDs to ensure accurate data migration.
  • If everything looks good, proceed with the Full Data Migration.

There are three support packages available for migrating from ServiceNow to Zendesk. Depending on your needs, you can choose from Standard, Premium, or Signature plans. If you want a fully guided migration, you can opt for the Concierge Migration Service, where our experts will handle the ServiceNow to Zendesk migration for you. These services are designed to make your migration process as smooth as possible.

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