ServiceNow to Zendesk
migration service Help Desk Migration partner of Zendesk

Trouble-free , no special expertise or coding required. A complete ServiceNow to Zendesk data migration software.

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Secure and Reputable
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to switch from ServiceNow to Zendesk

Strong security of your records

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in Zendesk.

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When migrating your records from ServiceNow to Zendesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from ServiceNow to Zendesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from ServiceNow to Zendesk work

  • Get ready

    Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from ServiceNow to Zendesk.

  • Complete the form with necessary credentials to make it possible for our data migration tool to retrieve data from your current help desk.

  • Connect Zendesk

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Zendesk all data

    Once everything's validated, choose a quiet time with the least load on the support department and begin migrating from ServiceNow to Zendesk.


Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Zendesk import

Our team would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation
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