Reliable Freshdesk to Jira Service Management data migration services
Encoded chats, safe servers, newest authorization approaches
Automated process, zero time-out, avoiding any workflow drops
Bargain charging to deliver a feature + rate balance
We’ve gained the trust of brands across verticals
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
To initiate a customer service data transition, size up your Source's records, modus operandi, and integrations. Consider data cleansing and analyzing the Source’s required and special field equivalents on Target. Generate a out-and-out replication approach that encompasses outline, action plan, and reps training.
Security and Compliance Review
Make sure all data management adheres with industry security standards. Set up requried permissions and access controls for the movement process.
Migration
Data Mapping and Customization
Map records fields amid the Source and Target. Select automated custom options from the list or schedule the customization to tune-up the data movement to your unique organization demands.
Demo Migration
Set up a free test Demo with a small data set to find out how the transition service functions. Check the test outcomes and adjust mapping as required.
Data Verification
Closely study the moved data in Target. Approve that all data are correct, complete, and properly formatted.
Full Data Migration
Transfer all selected records, covering tickets, contacts, attachments, and associated information.
Delta Migration
Capture any new or updated records that changed for the time of the Full transition process.
Interval Migration*
Data movement can be cutoff and revived to meet your business agenda, providing continuous support service with zero downtime. You can pause it up to five times, each lasting no more than five days, and our sales squad organized the process at the time of indicated operational hours.
Post-Migration Phase
Go Live
Start the Target for all users. Deactivate the Source if needed, confirming data backups are maintain securely.
What Data Can You Import from Freshdesk to Jira Service Management ?
With Help Desk Migration app, you can smoothly migrate massive piles of various records entities to or from Freshdesk to Jira Service Management. Here’s the set of data entities you can migrate incorporating automation service without extra help from tech pros.
Do you require peculiar Freshdesk to Jira Service Management import demands?
Let's discuss your requirements for a nonstandard data import.
| Freshdesk entities | Jira Service Management entities | |
|---|---|---|
| Help Desk | ||
| Agents | Users | |
| Companies | Organizations | |
| Contacts | Customers | |
| Tickets | Issues | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Folders | |
| Articles | Contents | |
Why migrate with Help Desk Migration?
Your data is the backbone of your business, and your customers’ history intact is essential:. When you migrate with Help Desk Migration, you get:
Zero downtime
You can begin where you left off. Your processes will not be put on hold, so you can keep supporting customers without any pauses.Increased efficiency
Leverage the automated, secured Migration Wizard to transmit your data painlessly. Effortlessly map both standard and custom fields.Organized ticket retrieval
The Migration Wizard moves the tickets and all related records, so the data keeps its structure on the Target intact.Personalized support
Our support team will assist you through the process if you require help via live chat, email, or phone.Detailed data relocation planning
Our experts will compile a reliable plan for the data relocation that covers all the specifics, so everything goes easily. So, you can avoid any issues during the import, and your data will be safe and sound.Pre-built options and customizations
Use pre-built options or tailor your transmititng by requesting customization. Whether it's data filtering or field adjustments, we'll make sure your data lands just right.
How Freshdesk to Jira Service Management Data Migration Works
Our automated migration service greenlights you import and export records in a few simple actions. However, if you have special demands or a non-standard data structure, feel free to select a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your Freshdesk to Jira Service Management Export
with These Opportunities
Convey a automated data transfer experience that reconciles your business objectives. The Help Desk Migration service offers features to handle you to succeed your help desk data transfer in the smooth approach.
Omit attachments
Does your expected help desk system enable small data storage? Leave behind attachments, especially if your historical support service data doesn’t suffer a loss of its value without them. The data import and export time will go down significantly.
Create a new tag to the imported tickets
Are you going to use a existing platform during data migration? To lessen chaos, apply extra tags to the exported tickets to separate them from the existing ones.
Import inline images as attachments
Don’t want to leave behind images fixed into the tickets? You can export and import them to the new help desk system as attachments.
Take a look our Demo with custom records by transferring 20 entities
If you need to see how particular entities settle in the targeted help desk solution, start this free custom Demo and choose 20 entities for a export.
Import newest data first
Opt for this feature to transfer your newest records in a chronological flow, from newest to oldest. This automated capability is applicable to Full Migrations.
Don’t greenlight data migration to throw off you from your business
Whether you’re migrating from Freshdesk to Jira Service Management, apply our automated migration service. It will allow you to import all your data to a chosen system in just a couple of clicks. Thus, you can get your migration completed quickly without putting important works on the shelf.
Data migration complies with security requirements
Help Desk Migration Wizard covers your support service data is safe throughout the import process. We keep supreme customer service data protection incorporating tested modes, added to regulatory compliance, accepted server maintenance, and frequent security checks.
Go with the migration solution that clients love
With multiple goal-achieved data exports performed by us, Help Desk migration service has gained many service-associated awards and approving commentaries. What’s more, we enlarge our feature list. We continue to grow our tool and introduce useful features to include measures for ensuring we’re meeting nearly all of your data import needs.
Use comprehensive mapping to deal with all your needs
Relieve yourself from the enduring mission of adding nonexistent data types or business data during Freshdesk to Jira Service Management migration. Help Desk Migration app allows you map data fields and adjust your data import. You sustain the structure of your business data with slight job.
Choose a fitting time for data import
Begin by the help desk data migration anytime it fits into your workflow. On top of that, Help Desk Migration Delta migration feature will let you to import the most recently updated data entities after the historical customer service data was exported. Then, relax and let our solution take care of the rest.
Work with a support representatives you can completely depend on
Are you trying to cope with challenges with your Supported Platform data import and export? Permit Help Desk Migration customer service representatives look at your problem. With multiple accomplished data export/import expertise, they can settle any issue linked with your help desk data import or even deliver assistance during the complete data migration.
Your Help Desk Data Import or Export is the Whole Way Through
Using Help Desk Migration app, don't worry about security of valuable records. We properly analyse all facilities and make updates, so that your data is protected matching to the recent requirements.
We enforce a firm two-factor access policy
Help Desk Migration Wizard uses two-factor access. What’s more, your company representatives can only import from Freshdesk records if they possess admin access. With these safety functions arranged, you don't worry about data leakage.
Three-layer business data security
We enable 3 layers of data safety: physical (we protect our data hosting equipment against physical and logical breach), network (we secure our networks against cyber harm), and app (we take care of your data within our data importing solution from forbidden access).
We follow safety principles
Our Help Desk Migration service corresponds to leading security levels, providing utmost greatest protection for your business data. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data protection standards. And our broad compliance portfolio continues getting large.
What is the cost of your Freshdesk to Jira Service Management data migration?
And now to the burning question. How much will it cost to switch from Freshdesk to Jira Service Management? The cost will mostly depend on the business data volume you want to migrate, the complexity of your requirements, and the options you’ll use or customizations you’ll inquire. Run a Free Demo to check the Migration Wizard performance and figure out how much your data transfer will cost.
Run a Demo to get the priceReviews helps us level up our service: Several words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Jira Service Management data migration
Prepare for Jira Service Management data migration by checking an in-depth step-by-step guide
Complete Freshdesk to Jira Service Management Import in a Couple Clicks
Import your records from Freshdesk to Jira Service Management without trouble and with no disrupting your utmost objective of fixing your clients’ issues.
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