Zoho Desk import
in a few clicks

Without devs, delays and hustle. Via robust data import wizard.

More details

Spotless Zoho Desk import services just for you

Your platform migration troubles are behind you now. Full platform to platform migration with HDM quick and simple.
Less time & money spent
Affordable price, a faster transition to the new help desk, and no need to create the migration script. All with HDM.
Clean migration course
Just get the customer info ready for migration in advance and start moving your data. It’s not necessary to fiddle with anything.
Key data right beside you
No matter if it is for conformity reasons, or convenience, move your old data to the new tool to keep the track of customers easier.
Automated method

A bare minimum is to get done on your side. We already wrote the script.

Just set your help desk import requirements and you’re ready to go.

Maintained dependency

With HDM, you don’t have to be concerned that all of your moved customer service data will migrate with mixed up structure.

Whether it is sender info or customer details, all of this is considered during the process.

Data security

All the credentials you use during the migration procedure are not stored. Only authorized employees can get access to your email accounts or help desk dashboards.

All your info is under firm protection from any kind of danger.

Mapping records

Decide what data comes to your new help desk yourself.

While managing the migration setup, you can choose what entities to leave behind and what will move.


The whole process was solely designed to allow users to set up the migration themselves.

You don’t have to have advanced experience or exceptional knowledge, just follow the on-screen prompts.

Customer first

One of the main principles of our company is to provide a service that we would like to experience ourselves. Even though G2 recognized our customer care, we develop continuously.

What are the key reasons to import data to Zoho Desk using Help Desk Migration?

Castle gates

Security first

We do not share any of your personal information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.


Easy to understand wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.


Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration make it easier to automatically move custom fields, as well as map their destination.


Maintained relations between objects and people

All tickets will be imported to Zoho Desk with their corresponding agents, contacts, and attachments, thus, saving the previous record of customers' requests.


Relations illustration

Objects you may import to Zoho Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Zoho Desk in six simple steps

  • Get ready

    In the new help desk, put up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the Zoho Desk import.

  • Link source Help Desk

    Choose your current help desk from the catalogue and fill in the form to permit our migration tool fetch the records.

  • Connect Zoho Desk

    Once you've selected your data source, connect our service with your Zoho Desk to permit the import.

  • Choose objects

    Select the information that you need to migrate and specify the mapping of ticket fields, both standard, and custom.

  • Import limited amount of data

    Perform a free demo to see how your migration to Zoho Desk will look like and verify that the data migrates accordingly.

  • Import to Zoho Desk everything

    Once everything's tested out, choose a good time when most of your customers are offline and begin the Full Data Migration.

We always keep all data secure

We consider safety very seriously and have built a comprehensive set of practices, technologies, and policies to help guarantee your data is secure.

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

Zoho Desk import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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