Freshservice to Help Scout data migration made simple

Encrypted conversations, safe servers, newest authorization approaches

Automated process, never get downtime, reduced workflow breaks

Flexible charging to provide a function + rate balance

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What Kind of Data Can You Migrate from Freshservice to Help Scout ?

With our Migration service, you can with no bother import or export massive amount of various records entities to or from Freshservice to Help Scout. Check out the details of record types you can import implementing automation without any assistance from tech pros.

Do you have exclusive Freshservice to Help Scout import requirements?

Schedule a call and tell us about a custom data import.

Freshservice objectsHelp Scout objects
Help Desk
GroupsTeams
AgentsUsers
DepartmentsCompanies
RequestersCustomers
TicketsConversations
Knowledge Base
CategoriesCollections
FoldersCategories
ArticlesArticles
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Why migrate with Help Desk Migration?

Your business is built on data, and your customers’ history matters. By migrating your data with Help Desk Migration, you ensure:

  • Zero downtime
    Stay operational while migrating. Your processes won’t skip a beat, so you can continue helping clietns without skipping a beat.
  • Enhanced efficiency
    Our automated, secure Migration Wizard delivers a seamless movement process. Effortlessly data mapping of standard and custom fields.
  • Streamlined ticket movement
    The Migration Wizard provides that tickets and their related data are transmitted while keeping their original structure in the Target.
  • Dedicated support service
    Whether you require assistance via live chat, email, or phone, our support team is ready to guide you every step of the way.
  • Pre-built options and customizations
    Use the automated custom options to personalize your data import. If you need specific adjustments, like data filtering or changing the field type, we’re here to assist you migrate data how you need it.

How Does Freshservice to Help Scout Data Migration Work?

You can perform records import in a few simple steps, using our automated migration app. However, if you have specific requirements or a unique data structure, feel free to go with a custom mode.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Boost Your Freshservice to Help Scout Migrate
with These Functionalities

Share a seamless data transfer experience that matches your business preferences. The Help Desk Migration service offers features to enable you to complete your customer service records import in the automated and secure way.

  • Skip attachments

    Does your new help desk system present definite data storage? Bypass attachments, especially if your existing customer support records doesn’t suffer a loss of its value without them. The data migration time will shorten greatly.

  • Add a new tag to the imported tickets

    Add tags to the moved tickets — so, you won’t mix up them with those remaining. You may further group the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

  • Import inline images as attachments

    Don’t want to leave behind images set in into the tickets? You can migrate them to the expected help desk platform as attachments.

  • Test drive our Demo with custom records by importing 20 entities

    If you require to look at how certain entities look like in the targeted help desk platform, schedule this free custom Demo and appoint 20 entities for a migration.

  • Migrate newest data first

    Opt for this feature to move your most recent records in a chronological order, from most recent to oldest. This out-of-the-box feature is exclusive to Full Migrations.

Your Help Desk Data Import or Export is Protected at Every Stage

Using Help Desk Migration tool, you’ll never have to worry about safety of critical records. We regularly scan all facilities and make advancements, so that your business data is guarded matching to the fresh requirements.

We use a strict 2FA access policy

Our Migration Wizard uses 2FA access. On top of that, your company representatives can only import from Freshservice data if they ​​possess admin access. With these safety measures in place, you don't worry about data leakage.

We use Three-layer

Help Desk Migration comes with 3 layers of business data protection. At the physical level, we shield our hosting equipment from any intrusion. At the app layer, we cease any unsanctioned log in to your records on our service. And, last but not least, on the network level, we protect our networks from cyber attacks.

We comply with security fundamentals

We protect your records based on all critical security standards. Help Desk Migration service possesses an comprehensive portfolio of compliance, and we are expanding it. Presently, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data security principles.

How much does Freshservice to Help Scout data migration cost?

How much will you need to invest in the switch from Freshservice to Help Scout? The cost will largely build upon the data volume you want to migrate, the complexity of your requirements, and the options you’ll choose or custom work you’ll request. Start a Free Demo to check the Migration Wizard work and find out how much your data transfer will cost.

Run a Demo to get the price

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Download checklist

Find out the way to prepare for Help Scout data migration

Prepare for Help Scout data migration by checking an in-depth step-by-step guide

Full Freshservice to Help Scout Import in a Couple Clicks

Import your records from Freshservice to Help Scout painlessly with no disordering from what truly matters — working out your customers’ issues. Help Desk Migration solution does all the work behind the scenes when you simply enjoy running customer service your chosen platform.

More guides about data import

Willing to know more about help desk data migration and support service upgrading? Look at our resources.

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