Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Gorgias to Help Scout
migration serviceHelp Desk Migration partner of Help Scout

Extremely easy , no special expertise or coding required. A complete Gorgias to Help Scout data migration instrument.

More details

The best Gorgias to Help Scout tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Simply decide on customer info you need to migrate and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target platform and observe the miracle happening.
Data completion
Transfer your help desk records in full to ensure that no ticket is missing vital customer support information.
Automated tool

Scared that you’ll need special skills to migrate your customer service data? Don’t be as we made sure that our tool user friendly as it can possibly be.

Link the help desks, pick data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their prior connections intact.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive how you expected.

Data safety is paramount

You data is everything which is why we developed a tool that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You control the process

Manage your information with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Apart from providing great customer support services, we always want to improve our customer service.

As a team, we want you to experience best possible service, which is why we are always putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to switch from Gorgias to Help Scout

Castle gates

Strong safety of your information

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in Help Scout.

Next

Sustained connection between object and people

When migrating your records from Gorgias to Help Scout we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Gorgias to Help Scout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Gorgias to Help Scout work

  • Get ready

    Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Gorgias to Help Scout.

  • Fill in the form with required credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Help Scout all data

    Once everything's validated, choose a quiet time with the minimal load on the support department and begin migrating from Gorgias to Help Scout.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Help Scout import

Our team would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

Is Open Source Help Desk Right for Your Business?

One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: "Why…

Help Desk Systems For Any Business

No matter how successful you are in your endeavors, chances are, you still need a help desk system to tackle a few issues. These seemingly…

Rock Your Customer Service with Zendesk as Desk Alternative

O tempora! O mores! These words of Cicero are easily lying on the ever changing and ever growing requirements of customers to the service and…

Book a Call
cancel
%s
— %s