Zendesk import
in a few clicks

Name: Zendesk Import From Any Helpdesk
Brand: Zendesk
Rating: 5 (18 reviews)

You have just discovered an effective way to migrate customer support data to Zendesk. See how our import tool can save your time and resources.

Secure and Safe

Your information is safe with us and used solely for the data import.

Swift & Furious

Benefit from a super easy and quick import process.

All Data Import

Move Tickets along with other essential types of records and knowledge base articles.

What are the key reasons to import data to Zendesk
utilizing Help Desk Migration?

Security first

We do not disclose any of your personal information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.

Data import that's easy to setup

Our service was designed to bring you an easy to use import tool that gets the work done.

Optional and powerful field mapping

Only Help Desk Migration lets you instantly transition custom fields, as well as map their location.

Maintained relations between objects and people

All tickets will be imported to Zendesk with their corresponding agents, contacts, and attachments, that way, saving the record of customers' requests.

Objects you may import to Zendesk

Help Desk Objects

Tickets

with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles

with images and attachments
Categories
Companies
Folders

Import data to Zendesk in 6 simple steps

Meet our import tool

Register and start off your Zendesk import.
Connect source Help Desk

Opt and link your source support desk with HDM.
Connect Zendesk

Grant the right to access your Zendesk account.
Choose objects for data import

Make a decision on which records need to move and which have to stay.
Import tickets as a test

Import a limited amount of information to see our service in action. No strings attached.
Import to Zendesk everything

Transfer all your customer service records in a single push.

We always keep all data secure

We consider safety very seriously and have established an in-depth set of practices , technologies , and policies to help ensure your data is protected.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one

Migrate from Zendesk

To Zendesk

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.