96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Zendesk import
in a few clicksHelp Desk Migration partner of Zendesk

Without devs, delays and hustle. With step-by-step Zendesk import setup form

More details
Secure and Safe
Your passwords along with data are safe with us and will be used for import solely.
Swift & Furious
It takes you no longer than 15 minutes to set up the import to Zendesk and start the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, exactly to places you want them to be.

What are the key reasons to import data to Zendesk utilizing Help Desk Migration?

Security first

We do not disclose any of your personal information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.

Next

Easy to navigate wizard to setup import

Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Optional and powerful field mapping

Only Help Desk Migration lets you instantly transition custom fields, as well as map their location.

Next

Maintained relations between objects and people

All tickets will be imported to Zendesk with their corresponding agents, contacts, and attachments, that way, saving the record of customers' requests.

Next


Objects you may import to Zendesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

Import data to Zendesk in 6 simple steps

  • Get ready

    In the target help desk, create profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and start the Zendesk import.

  • Connect source Help Desk

    Choose your current help desk from the list and fill in the form to allow our migration tool retrieve the data.

  • Once you've specified your data source, connect our service with your Zendesk to permit the import

  • Select objects

    Choose the records you want to migrate and set the mapping of ticket fields, both standard, and custom.

  • Import limited amount of data

    Perform a cost-free demo to see how your migration to Zendesk will look like and confirm that the data migrates correctly

  • Import to Zendesk everything

    After everything's checked, choose the best time when most of your customers are offline and initiate the Full Data Migration.

We always keep all data secure

We consider safety very seriously and have established an in-depth set of practices , technologies , and policies to help ensure your data is protected.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Just a moment...
Have any questions?

Voice of the customers

Zendesk import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration
Book a Call
%s
— %s