Zendesk import
in a few clicks

Without devs, delays and hustle. With step-by-step Zendesk import setup form

Secure and Safe

Your passwords along with data are safe with us and will be used for import solely.

Swift & Furious

It takes you no longer than 15 minutes to set up the import to Zendesk and start the test data transfer.

All Data Import

HDM is capable of importing all major record categories and fields you need, exactly to places you want them to be.

What are the key reasons to import data to Zendesk utilizing Help Desk Migration?

Security first

We do not disclose any of your personal information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.

Easy to navigate wizard to setup import

Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Optional and powerful field mapping

Only Help Desk Migration lets you instantly transition custom fields, as well as map their location.

Maintained relations between objects and people

All tickets will be imported to Zendesk with their corresponding agents, contacts, and attachments, that way, saving the record of customers' requests.

Objects you may import to Zendesk

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

Import data to Zendesk in 6 simple steps

Get ready
In the target help desk, create profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and start the Zendesk import.
Connect source Help Desk
Choose your current help desk from the list and fill in the form to allow our migration tool retrieve the data.
Link Zendesk
Once you've specified your data source, connect our service with your Zendesk to permit the import
Select objects
Choose the records you want to migrate and set the mapping of ticket fields, both standard, and custom.
Import limited amount of data
Perform a cost-free demo to see how your migration to Zendesk will look like and confirm that the data migrates correctly
Import to Zendesk everything
After everything's checked, choose the best time when most of your customers are offline and initiate the Full Data Migration.

We always keep all data secure

We consider safety very seriously and have established an in-depth set of practices , technologies , and policies to help ensure your data is protected.

Read our security guide