Help Desk Migration partner of Freshdesk

Easy and Quick Freshdesk to Freshdesk Data Migration

Freshdesk
Freshdesk
Encoded dialogues, secure servers, leading authorization methods
Automated method, never get time-out, excluded workflow breaks
Flexible pricing to deliver an opportunity + charge balance
Our customers

We’ve won the of companies among areas

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How Freshdesk to Freshdesk Data Migration Goes

You can carry out records migration in a few simple steps, applying our automated migration service. If you’re managing a unique data structure, feel free to choose our adjusted way. We’re all set to meet your non-standard needs.

Step 1. Connect your Freshdesk and Freshdesk platforms

Step 2. Choose the information you need to export from Freshdesk to Freshdesk or vice versa

Step 3. Map your data in Freshdesk and Freshdesk and make the required changes if they don’t

Step 4. Check the results by initiating Free Demo Migration

Step 5. If the migration looks fine to you, continue with your Full Data Migration

Ta-da! Are you all set to export from Freshdesk to Freshdesk? Use our fully automated data import app.

Step 1. Contact us for customized help desk import

Step 2. Have our team of specialists you through your customized data import

Step 3. Perform a Demo Migration to look at what your data will look like once imported

Step 4. If everything looks fine, perform your Full Migration

Does your Freshdesk to Freshdesk migration case demand a unique demands? No worries. Help Desk Migration qualified support is in place to help you in every stage of the process.

Help Desk Migration Is Best Business Solution When Migrating from Freshdesk to Freshdesk

Don’t allow data migration to mislead you from your tasks

Our automated migration service offers an efficient app, whether you’re importing your customer service operations from Freshdesk to Freshdesk. With just a few clicks, your help desk platform will be live on a desired system — no need to suffer any stoppage!

Rocket image
Castle gates

Data import meets security standards

The Migration Wizard will take care of your data security during all phases of the migration process. To ensure the maximal security of your data whether they are in import or at rest, we apply established practices. Here is encompassed controlling frequent security audits, reserving our servers protected, complying with diverse instructions, and more.

Choose the migration app that clients recommend

With multiple outstanding migrations done by our Migration Wizard, Help Desk migration service has obtained many service-associated awards and positive feedback. What’s more, we don’t stop there. We proceed to refine our tool and present useful capabilities to take care of we’re including nearly all of your data import inquirements.

Mapping fields window

Use straightforward mapping to cover your most complex needs

Help Desk Migration app will spare you from copy pasting records or making missing data types during Freshdesk to Freshdesk migration. Help Desk Migration app permits you map record fields and tailor your data migration. This will leave unchanged the native structure of your records with no effort on your side.

Select a appropriate time for data import

Select the most appropriate time to set up and launch the help desk import process. Get going by migrating historical data and then set up the Delta feature to migrate your currently changed records. Then, relax and empower our Migration Wizard take care of the rest.

Scheduling window
Support illustration

Work with a support representatives you can fully depend on

Don't fret about trying to cope with hardships whilst doing your Supported Platform data migration. Allow Help Desk Migration customer support pros search into your setback. With lots of accomplished data migration expertise, they can fin a solution to any hardship joined with your help desk migration or even provide help during the total data import.

What Entities Can You Import from Freshdesk to Freshdesk ?

With Help Desk Migration tool, you can with no trouble import and export sizable portions of various records types to or from Freshdesk to Freshdesk. Check out the set of records you can import or export making use of automated tool without any assistance from tech pros.

Do you have particular Freshdesk to Freshdesk migration inquirements?

Schedule a call and tell us about a personalized data import.

Freshdesk entities Freshdesk entities
Help Desk
Groups Groups
Agents Agents
Companies Companies
Contacts Contacts
Tickets Tickets
Knowledge Base
Categories Categories
Folders Folders
Articles Articles
Download checklist

Find out the way to prepare for Freshdesk data migration

Prepare for Freshdesk data migration by checking an in-depth step-by-step guide

Improve Your Freshdesk to Freshdesk Import with These Features

Import content versions of your help center

Move your multilingual knowledge base articles to your new help desk app easily! Take advantage of our “Migrate content translations” opportunity and transfe translated versions of each article automatedly.

Omit attachments

Does your targeted help desk solution offer compact data storage? Omit attachments, especially if your current support data lose no track of processes without them. The data import time will cut down considerably.

Create a extra tag to the migrated tickets

Apply extra tags to the migrated tickets — in such a manner, you won’t mess them with the remaining. You may further sort the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

Migrate inline images as attachments

Export the images embedded into tickets as attachments. The data export time might go up, but the images will be moved to a new customer service tool.

Take a look our Demo with custom records by exporting 20 entities

Don't waste your time on guessing. Make certain you understand absolutely how the entities settle after you’ve moved them. Our Demo with custom data allows you handpick 20 entities for a test export.

Import newest records first

Opt for this castomization to import your most recent records in a chronological flow, from newest to oldest. This custom feature is applicable to Full Migrations.

What is the cost of your Freshdesk to Freshdesk data migration?

And now to the burning question. How much will it cost to switch from Freshdesk to Freshdesk? The price will mostly lean on the data volume you require to migrate, the complexity of your specifications, and the features you’ll choose or customizations you’ll inquire. Set a Free Demo to test the Migration Wizard performance and learn how much your data transfer will cost.

Run a Demo to get the price

Your Help Desk Data Import is the Whole Way Long

Help Desk Migration solution offers endless migration options with no compromising on safety. We commit to the up-to-date requirements, make proper upgrades, and consistently check all servers.

We enforce a rigid two-factor authentication policy

Help Desk Migration Wizard takes advantage of two-factor authentication. Moreover, only your agents with admin rights can migrate your Freshdesk data. Collect, these security measures remove the risk of information leak.

Three-layer data protection

Help Desk Migration delivers three levels of business records protection. At the physical layer, we cover our hosting facilities from any intrusion. At the application layer, we exclude any prohibited access to your records on our platform. And, last but not least, on the network level, we secure our networks against cyber harm.

We comply with protection principles

We protect your business records based on all critical security standards. Our Help Desk Migration service has an vast set of compliance, and we are enlarging it. Nowadays, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection fundamentals.

Reviews motivates us improve our tool: Some words from our clients

Complete Freshdesk to Freshdesk Migration in a Few Clicks

Export your data from Freshdesk to Freshdesk simply with no disordering from what actually matters — putting right your customers’ concerns. Our app takes on all the work behind the scenes when you simply enjoy respond to your clients tickets your selected platform.
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Find out more information about data migration

Willing to know more about help desk records import and export and support service improvement? Check out our blog.

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Frequently Asked Questions

To seamlessly integrate Freshdesk with Freshdesk, just follow these steps to configure your data migration through our innovative Migration Wizard.

Start by establishing your Freshdesk account as the source, where your data will be extracted. Then, designate your Freshdesk account as the destination, where all your data will be seamlessly imported. Take control of the process by selecting the types of records you want to migrate, fine-tuning field and entity mappings, and deciding whether to enrich your imported tickets with additional information.

Moreover, you have the option to migrate call recordings, transfer side conversations, or even include multiple language versions of KB articles. These versatile choices are accessible through our pre-built automations. However, if you have specific customization requirements, don't hesitate to reach out to us. We're here to engage with you and explore the most tailored solutions to fulfill your needs.

Navigate to the Tickets Tab and locate the ticket you need to work on. Click on the ticket to open it. Now, on the far right-hand side, expand the 'Linked Tickets' panel. From here, you can either create a new tracker or link it to an existing tracker. Please note that this feature is exclusively accessible starting from the Pro/Garden Plan and onwards in Freshdesk.

With the integration of Freshdesk and Freshservice, your teams can achieve a range of benefits. This integration enables agents to collaborate efficiently on customer issues that require input from internal teams, ultimately reducing the average resolution time of your helpdesk. Moreover, it enhances agent productivity and minimizes the risk of errors through automatic ticket creation and seamless information sharing. Accountability is also improved as you can easily track the progress of work done by internal teams. Additionally, the integration streamlines communication by providing the complete context of customer issues within Freshservice, reducing the need for multiple back-and-forths and improving overall support efficiency.

To utilize this feature, start by navigating to the Tickets Tab and selecting the ticket you need to work on. Then, expand the 'Linked Tickets' panel located on the far right side. From here, you have the option to either create a new tracker or link it to an existing tracker. It's important to note that this functionality is accessible exclusively from the Pro/Garden Plan onward within Freshdesk.

Freshservice and Freshdesk serve distinct purposes within the realm of customer support and IT management. Freshservice is designed as an IT support tool, tailored to address and manage technical issues and infrastructure within an organization. On the other hand, Freshdesk is primarily a customer service solution, geared towards tracking and resolving customer inquiries, problems, and requests related to products or services.

To merge two or more tickets, follow these steps:

  • Navigate to the Tickets tab within your ticket management system.
  • From the list of tickets displayed, select the tickets you wish to merge by using the checkboxes next to each ticket.
  • Once you've selected the desired tickets, locate and click on the "Merge" option. This action will initiate the process of merging the selected tickets into a single, consolidated ticket.
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