Gmail to Freshdesk
migration serviceHelp Desk Migration partner of Freshdesk

Extremely easy, no special expertise or coding required. A complete Gmail to Freshdesk data migration instrument.

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The best Gmail to Freshdesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Just choose the records you need to migrate and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new system and see the miracle happening.
Data completion
Migrate your help desk info in full to make certain that no ticket is missing essential customer support details.
Easy process

You don’t have to bother about coding or continuously control each piece of info transferred.

Just attach your source and target, pick what you need to take to a new database and let the tool do the remainder.

Data dependency

Your information comes complete, you can take our word.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our staff members can see your credentials or other information.

You can be sure that with HDM no hacker attacks are possible.

You’re in control

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Simple & effective

In just a couple of clicks it is possible to choose what goes where, when it starts, and in what order.

Our developers considered user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we work to offer the most effective migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Gmail to Freshdesk

Castle gates

Strong security of your records

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields, thus letting you be sure that the records end up being in the right destinations in Freshdesk.

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Maintained relation between object and people

When migrating your records from Gmail to Freshdesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Gmail to Freshdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Gmail to Freshdesk work

  • Get ready

    Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Gmail to Freshdesk.

  • Connect Gmail

    Fill in the form with requested credentials to permit our data migration tool to access records from your current help desk.

  • Connect Freshdesk

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences.

  • Migrate small amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Freshdesk everything

    When everything's validated, determine a quiet time with the minimal load on the support team and start migrating from Gmail to Freshdesk.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Freshdesk import

Our team would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

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