Help Scout to Salesforce Service Cloud
migration service

Extremely easy, no special skill set or coding required. A complete Help Scout to Salesforce Service Cloud data migration instrument.

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The best Help Scout to Salesforce Service Cloud tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply pick what data you need to migrate and set off with the transition right away.
Simple transition process
No tech expertise needed. Just pick what data will go to the target solution and enjoy the miracle happening.
Data structure maintenance
Move your help desk data in full to ensure that no ticket has lost critical customer service information.
Automated tool

Afraid that you’ll need advanced skills to migrate your info? Don’t be as we made sure that our tool interface is as easy to use as possible.

Link the help desks, select data, click ok, and you’re done!

Data maintenance

Your information migrates uniteand we mean it.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees have access to your credentials or other information.

You can rest assured that with HDM no hacker attacks will take place.

You control the process

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and simplified on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we work to deliver the best possible migration tool. However, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Help Scout to Salesforce Service Cloud

Castle gates

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields, thus letting you be sure that the data end up in the right places in Salesforce Service Cloud.

Next

When migrating your records from Help Scout to Salesforce Service Cloud we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Help Scout to Salesforce Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Help Scout to Salesforce Service Cloud work

  • Get ready

    Start by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Help Scout to Salesforce Service Cloud.

  • Fill in the form with required credentials to permit our data migration tool to retrieve records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs.

  • Migrate small amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Salesforce Service Cloud everything

    Once everything's tested, determine a quiet time with the least load on the support team and start migrating from Help Scout to Salesforce Service Cloud.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Salesforce Service Cloud import

Our team would be more than happy to perform a customized migration if you have special requirements.
Get a price estimation

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