Intercom import
in a few clicks

Without techs, timelack and hustle. With step-by-step Intercom import setup form.

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Intercom import tool you’ve been looking for

Your platform import issues are behind you now. Complete migration from platform to platform with HDM quick and simple.
Save time & money
Clear process cost, a swift transition to the new system, and no need to design the migration method. All with HDM.
Simple setup
Simply prepare your information for the import ahead of time and begin moving your records. No need to fiddle with anything.
Key custom records right beside you
Regardless of your reasons, move your historical data to the target platform to keep up with customers easier.
Automated method

Only the smallest preparations are required from you. We already created the script.

All you have to do is configure your help desk import requirements and you’re good to start.

Maintained dependency

Using HDM, you don’t have to worry that all of your migrated ticket data will lose their connections to other info.

Whether it is sender info or customer contacts, all of this is considered during the process.

Data protection

All the credentials you provide throughout the migration process are not stored. Only authorized employees can gain access to your accounts or help desk dashboards.

All the information you provide is behind a thick wall from any type of danger.

Place your data

It’s not required to perform considerable amount of data reviews to begin your data import.

You can do all of this by using our data mapping system. Pick what you want to transfer and determine where it goes just by clicking available checkboxes.

Powerful & accessible

You don’t need to understand the system to make full use of it.

Useful on-screen hints will help you in moving your data quickly and effectively. As a result, you can set up a data import just about anywhere you like.

Our customers are priority

One of the key principles of our team is to make a service that we would like to use ourselves. Even though G2 recognized our customer service, we develop continuously.


Why import data to Intercom utilizing Help Desk Migration?

Castle gates

Security first

We don't disclose any of your information with third parties, and moreover thoroughly protect it, so not a thing gets lost or stolen.

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User-friendly wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

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Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration lets you instantly transfer custom fields, as well as map their location.

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Preserved relations between objects and people

All tickets will be imported to Intercom with their respective agents, contacts, and attachments, thereby, saving the previous record of customers' requests.

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Relations illustration

Objects you may import to Intercom

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Intercom in six quick steps

  • Prepare

    In the target help desk, put up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the Intercom import.

  • Connect source Help Desk

    Select your current help desk from the list and fill in the form to enable our migration tool retrieve the data.

  • Connect Intercom

    Once you have specified your data source, connect our service with your Intercom to allow the import.

  • Select objects

    Choose the records you want to migrate and set the mapping of ticket fields, both standard, and custom.

  • Import limited amount of data

    Perform a free demo to find out how your migration to Intercom will look like and confirm that the records migrates properly.

  • Import to Intercom all data

    Once everything's validated, choose the best time when most of your customers are offline and start the Full Data Migration.

We keep all of your data safe

We take security and safety very seriously and have built an in-depth set of practices, technologies, and policies to help ensure your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

Intercom import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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