Help Desk Migration partner of Freshdesk

Easy and Quick Zoho Desk to Freshdesk Data Migration

Zoho Desk
Freshdesk
Encoded chats, safe servers, newest authorization ways
Automated approach, no downtime, avoiding any workflow breaks
Flexible charging to ensure an opportunity + fee balance
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How Does Zoho Desk to Freshdesk Data Migration Work?

You can carry out records migration in a few simple steps, applying our automated migration service. However, if you have distinct demands or a distinct data structure, feel free to go with a custom route.

Step 1. Link your Zoho Desk and Freshdesk platforms

Step 2. Select the data you want to export from Zoho Desk to Freshdesk or vice versa

Step 3. Map your data in Zoho Desk and Freshdesk and do the required alterations if they don’t

Step 4. See the results by running Free Demo Migration

Step 5. If the data migration looks superior to you, move ahead with your Full Data Migration

That’s it! Are you all set to import from Zoho Desk to Freshdesk? Select our fully automated Migration Wizard to save time and assets with no damaging excellence.

Step 1. Contact us for tailored help desk migration

Step 2. Have Help Desk Migration experts you through your customized migration

Step 3. Begin a Demo Migration to look at what your data will look like once imported

Step 4. If everything looks superior, perform your Full Migration

Enjoy painless, personalized data import from Zoho Desk to Freshdesk, with expert support at each stage. Worry not. Help Desk Migration expert support is on hand to help you in every stage of the process.

Help Desk Migration Is Best Business Tool When Moving from Zoho Desk to Freshdesk

Don’t empower data migration to mislead you from your tasks

Whether you’re importing from Zoho Desk to Freshdesk, make use of our automated migration solution. It will permit you to migrate all your records to a future platform in just a couple of clicks. Thus, you can have your import or export accomplished quickly without putting critical processes on the back burner.

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Data import and export complies with security requirements

Help Desk Migration Wizard takes care of your support service data is secure throughout the import process. To confirm the maximum security of your data whether they are in import or at rest, we apply tried practices. There encompass running proper security analysis, keeping our servers guarded, meeting many directs, and more.

Choose the migration solution that customers recommend

A collection of successful data exports and plenty of awards and gratifying mentions can confirm the quality of our migration service. Besides, we don’t stop there. We go ahead to develop our tool and present useful features to ensure we’re meeting most of your data migration requests.

Mapping fields window

Use intuitive mapping to deal with all your needs

Help Desk Migration tool will free your up from copy pasting help desk data or making wanted data types at the time of Zoho Desk to Freshdesk migration. So now you can map regular and custom fields, apart from that adapt your data import right away our tool. This will keep the native structure of your data with no effort on your part.

Pick a fitting time for data migration

Begin by the help desk import anytime it fits into your operations. Begin by exporting historical data and then set up the Delta opportunity to move your freshly updated data entities. Then, relax and greenlight our migration app make the rest.

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Work with a support representatives you can completely rely on

Are you trying to cope with tasks with your Supported Platform data import and export? Help Desk Migration service agents is in place to aid you with any obstacles. With lots of experience moving business data, Help Desk Migration pros are well-prepared to ensure a well-done import of your support data.

What Entities Can You Migrate from Zoho Desk to Freshdesk ?

With Help Desk Migration app, you can painlessly import and export huge portions of varied records types to or from Zoho Desk to Freshdesk. Inspect the details of entities you can import or export using automated tool without extra help from tech support team.

Do you have especial Zoho Desk to Freshdesk import demands?

Drop us a line for a unique data import.

Zoho Desk entitiesFreshdesk entities
Help Desk
TeamsGroups
AgentsAgents
AccountsCompanies
CustomersContacts
TicketsTickets
Knowledge Base
SectionsCategories
Sub-sectionsFolders
ArticlesArticles
Download checklist

Find out the way to prepare for Freshdesk data migration

Prepare for Freshdesk data migration by checking an in-depth step-by-step guide

Elevate Your Zoho Desk to Freshdesk Export with These Functions

Omit attachments

Does your future help desk platform deliver small data storage? Omit attachments, specially if your historical data lose no track of processes without them. The data import time will shorten significantly.

Create a additional tag to the imported tickets

Choose more tags to the moved tickets — like so, you won’t jumble them with the existing. You may further categorize the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

Apply the attachment option to Migrate inline images

Import the images added into tickets as attachments. The data migration time might go up, but the images will stay along on a destination customer service tool.

Demo with custom data: Choose 20 entities for transfer

If you need to check how chosen entities will look like in the desired support service platform, go for this free custom Demo and pick 20 entities for a test.

Import newest data first

Choose this castomization to import your most recent records in a chronological flow, from newest to oldest. This custom feature is applicable to Full Migrations.

What is the cost of your Zoho Desk to Freshdesk data migration?

And now to the burning question. How much will it cost to switch from Zoho Desk to Freshdesk? The cost will largely lean on the data volume you want to move, the complexity of your specifications, and the features you’ll use or customizations you’ll inquire. Set a Free Demo to test the Migration Wizard performance and learn how much your data switch will cost.

Run a Demo to get the price

Your Help Desk Data Import and Export is the Whole Way Long

Applying Help Desk Migration solution, don't worry about security of business data. We frequently audit all servers and make advancements, so that your data is safe based on the fresh requirements.

We enforce a firm 2FA access policy

Help Desk Migration Wizard applies 2FA access. Moreover, your agents can only migrate Zoho Desk data if they have admin access. Collect, these security measures terminate the risk of information leak.

3-level business data protection

Help Desk Migration ensures 3 layers of records protection. At the physical layer, we cover our hosting facilities from any intrusion. At the application layer, we prevent any illegal access to your data on our service. And, finally, on the network level, we protect our networks from digital harm.

We comply with safety regulations

We take care of your business data based on all required security fundamentals. Our Help Desk Migration service possesses an vast set of compliance, and we keep expanding it. These days, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security standards.

Reviews helps us advance our tool: Some words from our clients

Complete Zoho Desk to Freshdesk Import in a Couple Clicks

Export your data from Zoho Desk to Freshdesk with ease with no confusing from what truly matters — resolving your customers’ concerns. Help Desk Migration app takes on all the work behind the scenes while you simply enjoy respond to your clients questions your new platform.
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Get more helpful insights about data import

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Frequently Asked Questions

Plan ahead for a smooth migration from Zoho Desk to Freshdesk. Choose a suitable date and create a checklist to turn off Zoho Desk features and configure Freshdesk. Monitor the migration process closely and review the reports and results after your data has been successfully migrated. For a more detailed guide, refer to the Freshdesk Data Migration Checklist.

The time it takes to migrate from Zoho Desk to Freshdesk will depend on factors such as the number of migrated records and attachments, as well as the API limits set by your accounts. We suggest increasing your API limits to help speed up the process.

Help Desk Migration allows you automatedly transfer from Zoho Desk to Freshdesk the following records:

  • tickets with attachments, private and public notes, and custom fields
  • groups
  • agents
  • contacts
  • organizations
  • organization custom fields
  • contact custom fields
  • Created_at, Updated_at, and Closed_at
  • knowledge base articles with folders and categories
  • knowledge base attachments
  • knowledge base tags
  • knowledge base inline images

We keep your data safe by regularly monitoring it, hosting it on AWS, and taking measures like network security and disaster recovery. Our services comply with data protection standards like ISO/IEC, GDPR, and PCI DSS. To learn more, check our security policy.

To migrate your data from Zoho Desk to Freshdesk, you have two options: start with the Free Demo Migration or schedule the Full Data Migration on a date that has minimal impact on your workflow. Our team recommends selecting a suitable date to ensure a smoother migration process.

It's important to note that you have 30 days to initiate the Full Data Migration after completing the Demo Migration; otherwise, your migration project will be archived.

To ensure a smooth data transfer, ensure the required data and settings are configured in both Zoho Desk and Freshdesk before initiating the migration process. Here are the steps to prepare for the migration:

  • Add matching custom fields on Freshdesk
  • Create the same agent profiles as in Zoho Desk
  • Generate an API key for Freshdesk
  • Collect access credentials for Zoho Desk as email address and password
  • Compare any similarities or differences between your source and target platforms

We offer different support packages to assist you with your migration from Zoho Desk to Freshdesk. You can choose from our Standard, Premium, and Signature plans or opt for our Concierge Migration Service, where our team takes care of your entire migration process. Additionally, you can check out our Help Center for answers to any questions.

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