Zoho Desk to Freshdesk
migration serviceHelp Desk Migration partner of Freshdesk

Trouble-free , no special skill set or coding required. A complete Zoho Desk to Freshdesk data migration instrument.

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The best Zoho Desk to Freshdesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Just choose the records you need to transfer and start the transition immediately.
Simple transition process
No tech expertise needed. Just pick what data will go to the new system and see the wonders happening.
Data structure maintenance
Move your help desk records in full to ensure that no ticket has lost critical customer support information.
Automated tool

Scared that you’ll need advanced skills to move your customer service data? Don’t be as we ensured that our tool simple to use as possible.

Attach the help desks, pick records, click ok, and the migration is ready!

Data maintenance

Your information migrates complete , you can take our word.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees can access to your passwords or records.

You may rest assured that with HDM no data breaches will take place.

Data mapping

Choose information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.

Step-by-step instructions

If this is your first migration, worry not. Useful and simplified on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we work to deliver the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Zoho Desk to Freshdesk

Castle gates

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in Freshdesk.

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When migrating your records from Zoho Desk to Freshdesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Zoho Desk to Freshdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Zoho Desk to Freshdesk work

  • Get ready

    Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Zoho Desk to Freshdesk.

  • Complete the form with required credentials to allow our data migration tool to retrieve information from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Freshdesk all data

    Once everything's tested out, choose a quiet time with the minimal load on the support team and begin migrating from Zoho Desk to Freshdesk.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Freshdesk import

Our team would be more than happy to perform a customized migration if you have special needs.
Get a price estimation

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