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Salesforce Service Cloud import
in a few clicks

Without developers, timelack and hustle. With step-by-step Salesforce Service Cloud import setup form

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Salesforce Service Cloud import tool you’ve been looking for

Your platform import troubles are behind you now. Full migration from platform to platform with HDM swift and simple.
Save time & money
Lower process cost, a speedy migration to the new help desk, and no need to design the migration method. Get all of this with HDM service.
Smooth process
Just prepare your information for transition in advance and start moving your records. No need to do everything alone.
Essential data aside
Regardless of your reasons, migrate your old data to the target platform to keep up with customer data easier.
Automated migration

A bare minimum is required from you. We already made the script.

Just configure your system migration preferences and you’re ready to start.

Connection coherence

All your emails migrate with the correct structure. From sender and receiver info to attachments and signatures, all data structure will be maintained.

The same goes for the help desk and CSV data. As a result, you get your exact information.

Data safety

All the credentials you use throughout the migration process are not stored. Only authorized staff can get access to your accounts or help desk dashboards.

All the information you provide is under solid protection from the outside world.

Arrange your information

It’s not required to make extensive data audits to begin your data import.

Use our Migration Wizard to choose the records for data migration right during the process. Decide on what you want to keep and say where it goes just by clicking the necessary boxes.

Powerful & accessible

You don’t need to understand the platform peculiarities to make full use of it.

Useful on-screen hints will help you proceed your entities fast and effectively. As a result, you can move data just about anywhere you need.

Outstanding support

We strive to make our service as pleasant to you as possible, and G2 Crowd has already recognized it. We always aim for high-level service and proper assistance.

Whether it is through a phone or email, we are always ready to solve your migration issues.


Why import data to Salesforce Service Cloud using Help Desk Migration?

Castle gates

Security first

We don't share any of your information with third parties, and additionally thoroughly protect it, so nothing gets lost or stolen.

Next

Easy to get around wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration enables you to automatically transmit custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to Salesforce Service Cloud with their respective agents, contacts, and attachments, as a result, saving the record of customers' requests.

Next

Relations illustration

Objects you may import to Salesforce Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Salesforce Service Cloud in several easy steps

  • Prepare

    In the new help desk, create profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the Salesforce Service Cloud import.

  • Select your current help desk from the list and fill in the form to let our migration tool fetch the data.

  • Connect Salesforce Service Cloud

    Once you have selected your data source, connect our service with your Salesforce Service Cloud to allow the import

  • Choose objects

    Select the data you need to migrate and specify the mapping of ticket fields, both standard, and custom.

  • Import small amount of data

    Run a free demo to see how your migration to Salesforce Service Cloud will look like and confirm that the records migrates properly

  • Import to Salesforce Service Cloud everything

    Once everything's tested out, pick a good time when the majority of your clients are offline and launch the Full Data Migration.

We keep your data safe

We take security very seriously and have established a complete set of practices , technologies , and policies to help guarantee your data is secure.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

Salesforce Service Cloud import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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